Mitel Superset 420 User Manual

How to Use This Guide
This guide provides brief instructions for commonly
used SUPERSET 420 telephone features. Some of
these features are accessed by using the function
keys on your telephone. In the instructions in this
guide, the function keys are represented by upper
case words (e.g., MESSAGE).
The three blue softkeys on your telephone set allow
you to access many more telephone features. These
keys are unlabeled because their functions can
change. The SUPERKEY allows you to access the
many functions available on the softkeys. In the
instructions in this guide, the softkey labels that
appear in the Main Display are presented in italic text
(e.g., TurnOn).
The instructions for each operation assume that the
first step is to lift the handset or press the SPEAKER
key, unless otherwise stated.
Keys, Indicators and Displays
SUPERKEY: for programming Personal Keys, and
1.
accessing special set features.
Softkeys (blue keys under the Main Display): for
2.
performing the commands shown in the Main
Display.
Personal Keys: can be programmed as line
3.
select, speed dial, or feature access keys.
for sending and responding to
4. MESSAGE Key:
messages.
HOLD Key (red key): for placing calls on hold.
5.
SPEAKER Key: for turning the set speaker on and
6.
off during onhook dialing.
REDIAL Key: for redialing the last dialed number.
7.
CANCEL Key: for canceling call features in
8.
progress.
TRANS/CONF Key: for transferring calls and
9.
setting up conference calls.
MICROPHONE Key: for turning on and off the
10.
microphone (a privacy feature) during an onhook
call.
∧
VOLUME TONE CONTRAST and
11.
∨
VOLUME TONE CONTRAST Keys: for
changing the volume of the handset receiver, the
volume and pitch of the ringer, the volume of the
speaker, and adjusting the contrast of the Main
Display.
Line Status Display: shows which Personal Keys
12.
are active, and their status.
Main Display: shows SUPERKEY instructions
13.
and Softkey labels, time and date, call status,
messaging and system error information.
Message Lamp: When flashing, it indicates that a
14.
message is waiting. When it is on steady during a
call, a message can be sent.
Microphone Lamp: When lit, it indicates that the
15.
microphone is on.
Line Appearances and Personal Keys
Your SUPERSET 420 telephone has 12 personal
keys, including your prime line (your listed number).
A Personal Key can be programmed as a Line Select
Key to access a telephone line in which case you will
have an "appearance" of the line, located in the Line
Status Display directly across from each Line Select
Key.
You can access another line just by pressing the Line
Select Key for it. The Line Appearance indicators
show you the status of the lines which you have
programmed on your set.
When a line is... the line appearance is...
Idle off
Busy solid on
Ringing flashing slowly
On hold at your set flashing rapidly
On hold at another set flashing in a slow on, fast off cycle on
your set's Line Appearance
A Personal Key can also be programmed as a
Feature Key for quick access to an often used
feature. When that key is pressed to turn on the
feature, the Line Appearance for that key will turn on.
Features Not Available
There may be procedures in this guide which you
cannot perform on your telephone set. This is
because your company has specially selected your
features and calling privileges. The feature will not
appear if it has not been enabled. See your
Communications Department if you have any
questions.
Making Calls
Dialing from your SUPERSET 420 is exactly the
same as dialing from any other telephone. Just use
the dialpad to dial the number, including any outside
access code (usually the number ''9''), if required.