Lucent Technologies MERLIN LEGEND Release 7.0 System Programming Manual page 29

MERLIN LEGEND Communications System Release 7.0
System Programming 555-670-111
Prior Releases: Features and Enhancements
Release 6.1 Enhancements (August 1998)
Group Coverage. Group Coverage can be provided across a private
network to a VMS, a non-local calling group, a QCC queue, a DLC, or any
individual extension on the remote system.
Calling Group Overflow Coverage. Calling group overflow coverage can
be provided by a centralized VMS, a non-local calling group, a QCC queue,
a DLC, or any individual extension on the remote system.
Calls Directed to Another System. Lines connected to remote systems
can be answered by any extension programmed to answer the call, such
as a centralized Automated Attendant or a system operator (QCC or DLC).
Transfer Redirect
When an Automated Attendant transfers a call to a non-local extension, the
transferring MERLIN LEGEND System monitors the call to ensure that it is
answered. If the non-local extension is not available, or the call is not answered
within the transfer redirect timeout period (fixed at 32 seconds), the call stops
ringing at the non-local destination and is redirected to the extension on the same
system as the Automated Attendant that is programmed to receive redirected
calls. This redirect extension can be a QCC queue, a calling group, or an
individual extension.
Direct Station Selector
Now users can press a Direct Station Selector (DSS) button for a non-local
extension to make or transfer calls to that extension. No busy indication, however,
is displayed by the DSS for non-local extensions.
Call Forwarding
The Forward feature now can be used to send calls to non-local extensions
across the private network.
SMDR
In addition to SMDR options for non-network calls placed to and from the local
system, system managers now can program SMDR to log incoming and outgoing
UDP calls, or they can choose to log no UDP calls. The factory setting is to record
all UDP calls.
Customers who use a call accounting system may not want to fill the database
with calls coming and going across the private network. These customers may
choose not to log UDP calls.
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Issue 1
April 1999
xxvii