Return Ring - Lucent Technologies MERLIN LEGEND Release 7.0 System Programming Manual

MERLIN LEGEND Communications System Release 7.0
System Programming 555-670-111
3 Programming Procedures
QCC Optional Features
Console Display/Instructions
3. Select Extended Completion.
Queued Call Operator:
Make a selection
Hold Rtrn
HoldRelease
Threshold
ElvatePrior
Exit
4. Specify automatic call extension or require the operator to extend calls manually.
QCC Extend Completion:
Select one
Automatic Complete
Manual Complete
Exit
5. Save your entry.
6. Return to the System Programming menu.

Return Ring

Use this procedure to specify the number of rings before an unanswered directed
call is returned to the QCC queue or QCC Message Center position.
This option cannot be programmed for individual QCC operator positions. The
setting applies to all QCC operator positions.
NOTE:
If you want unanswered calls to proceed to voice mail, lengthen the return
ring setting.
Additional Information
>
InQue Alert
Call Types
Msg Center
ExtndComplt
Return Ring
Select Automatic Complete
or Manual Complete.
Enter
Select Enter.
Select Exit two times.
3
Issue 1
April 1999
3-398
PC