Packing An Ex8200 Switch Or Component; Packing An Ex8200 Switch - Juniper EX8208 Hardware Manual

If you are contacting JTAC by telephone, enter your 12-digit service request number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next available support
engineer.
The support representative validates your request and issues an RMA number for return of the component.

Packing an EX8200 Switch or Component

If you are returning an EX8200 switch or component to Juniper Networks for repair or replacement, pack
the item as described in this topic.
Before you begin packing the switch or component, ensure you have:
Followed all the steps listed in
page 339.
Retrieved the original shipping carton and packing materials. Contact your JTAC representative if you
do not have these materials, to learn about approved packing materials. See
to Obtain Return Material Authorization" on page
Ensure you understand how to prevent ESD damage. See
on page 381.

Packing an EX8200 Switch | 340

1.
Packing EX8200 Switch Components for Shipping | 343
2.
Packing an EX8200 Switch
If you need to transport the switch to another location or return the switch to Juniper Networks, you need
to pack the switch securely in its original packaging to prevent damage during transportation.
Before you pack the switch:
1. Power off the switch. See
2. Remove all wires, plugs, and power cords from the switch.
3. Remove all line cards and pack them in their original shipping containers. See
in an EX8200 Switch" on page
4. Install cover panels over blank slots.
Leave components that came installed in the chassis in the chassis.
"Contact Customer Support to Obtain Return Material Authorization" on
339.
"Powering Off an EX8200 Switch" on page
344.
"Contact Customer Support
"Prevention of Electrostatic Discharge Damage"
289.
"Packing a Line Card Used
340