General Troubleshooting Reference - Xerox WorkCentre 385 Service Manual

General Troubleshooting Reference

Standby
Mode OK
Yes
Paper Feeds N o
Yes
Prints in
N o
Self-Test
Yes
Send A FAX N o
Yes
Receive a FAX N o
Yes
End
General Troubleshooting Reference
N o
Paper Loaded N o
Yes
Paper
N o
Sensed
A
Yes
Paper Feed
N o
Motor Turns
B
Yes
Solenoid
N o
Energized?
C
Yes
Check for Paper
Feed blockage.
www.printcopy.info
Power
Connected
Yes
Possible Cause:
1. Laser Printer Cartridge
2 . S M P S
Load Paper
3. Cover Open Switch
4. Main PBA
5. Engine PBA
6. Scan PBA
7. OPE PBA
Possible Cause:
1. Sensor PBA
2. Joint PBA
3. Engine PBA
4. Main PBA
Possible Cause:
1. Motor
2. Joint PBA
3. Engine PBA
4. Main PBA
Possible Cause:
1. Solenoid
2. Joint PBA
3. Engine PBA
4. Main PBA
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N o Connect Power
WorkCentre 385