Connection Lost With Device: Device Name - BeaconMedaes MedPlus TotalAlert Operation And Maintenance

2.21 Connection Lost with Device: Device Name

1. Connection lost with device: followed by the device name, displays on the
Master Alarm.
Yes
2. The Ethernet connections are connected properly.
Yes
3. The Area Alarm is powered on.
Yes
4. Check the LEDs on the Network Communications Board (see "Area Alarm
Power-Up" on page 1–112). The LEDs that indicate whether the alarm is
communicating are operating correctly.
Yes
5. Call BeaconMedæs Technical Support.
MedPlus TotalAlert® Alarm Network Operation and Maintenance Manual (205728)
No
Go to "Final Actions" on page 2-7.
No
Ensure all of the Ethernet connections are connected properly.
Refer to the facility's wiring diagram of the Ethernet network. If
this solves the problem, go to "Final Actions" on page 2-7.
Otherwise, go to step 3.
No
Turn the power to the Area Alarm on (see "Area Alarm Power-
Up" on page 1–112). If this solves the problem, go to "Final
Actions" on page 2-7. Otherwise, go to step 4.
No
Replace the Network Communications Board. If this solves the
problem, go to "Final Actions" on page 2-7. Otherwise, call
BeaconMedæs Technical Support.

Connection Lost with Device: Device Name

Chapter 2: Troubleshooting Procedures
2
Page 2-27