Browsing By Using The Ip Address Works, But Browsing By Using The Device Name Does Not - BeaconMedaes MedPlus TotalAlert Operation And Maintenance

Browsing by Using the IP Address Works, but Browsing by Using the Device Name Does Not

6. Go to "Final Actions" on page 2-7.
NOTE:
ARPs are broadcasts and can consume network bandwidth.
2.35 Browsing by Using the IP Address Works, but Browsing by
Using the Device Name Does Not
1. Ensure that you are using the correct Device Name. You are using the correct
Device Name.
Yes
2. Notify the facility's Information Systems personnel to verify that Netbios
Name Lookup over TCP/IP is enabled in your Internet browser's options.
Netbios Name Lookup is enabled over TCP/IP.
Yes
3. Verify that "Client for Microsoft® Networks" is installed on your computer.
"Client for Microsoft® Networks" is installed.
Yes
4. If the problem still exists, call BeaconMedæs Technical Support.
MedPlus TotalAlert® Alarm Network Operation and Maintenance Manual (205728)
No
Type the correct Device Name in your Internet browser's
address window. If this solves the problem, go to "Final
Actions" on page 2-7. Otherwise, go to step 2.
No
Enable Netbios Name Lookup over TCP/IP in your Internet
browser's options. If this solves the problem, go to "Final
Actions" on page 2-7. Otherwise, go to step 3.
No
Install "Client for Microsoft® Networks." If this solves the
problem, go to "Final Actions" on page 2-7. Otherwise, go to
step 4.
Chapter 2: Troubleshooting Procedures
2
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