Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual page 52

UltiMate 3000 Series:
NCS-3500RS and NCP-3200RS
To resolve the problem:
a) Click Cancel to exit the wizard.
b) Turn off the power to the module.
c) Install Chromeleon.
d) Turn on the power to the module. Windows will now detect the module and install the
USB software for the module automatically.
Windows XP
will automatically detect the new module and launch the Found New Hardware
Wizard, which guides you through the USB installation. Select the following options:
a) If asked whether Windows can connect to Windows Update to search for software,
select No, not this time.
b) Accept the default option (Install the software automatically) and click Next>.
c) Click Finish when the wizard reports that the software for the module has been
installed.
If Windows fails to detect the module and a message box asks for a USB configuration
file (cmwdmusb.inf), this indicates that you connected the module to the computer and
turned on the power for the first time before you installed Chromeleon. To resolve the
problem:
a) Click Cancel in the Windows message box.
b) Turn off the power to the module.
c) Install Chromeleon.
d) Turn on the power to the module. Windows will now automatically detect the module
and launch the Found New Hardware Wizard.
Page 44 Operating Instructions