Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual page 167

When the module is operated from Chromeleon and if communication between
Chromeleon and the module cannot be established, messages may appear in the
Chromeleon Audit Trail. The wording of the messages in the table refers the NCS-3500RS;
however, the messages apply in the same way to the NCP-3200RS.
Message
NCS-3500USB-1610103 -
Device not found on the USB
Error opening NCS-3500
@USB-1610103 – The System
cannot find the file specified
Error issuing control request to
NCS-3500@USB-1610103
Error reading from NCS-3500
@USB-1610103
Data error (cyclic redundancy
check)
Error reading from NCS-3500
@USB-1610103
Operating Instructions
Remedial Action
The USB connection between the module and the Chromeleon server
may be interrupted. Check the USB connection.
The power supply to the module may be interrupted. Check the power
supply connection of the module.
Restart the Chromeleon Server Monitor and/or the Chromeleon server.
The USB connection between the module and the Chromeleon server
may be interrupted. Check the USB connection.
The power supply to the module may be interrupted. Check the power
supply connection of the module.
The USB connection between the module and the Chromeleon server
may be interrupted. Check the USB connection. Check the power
supply connection of the module.
Remove the module specified in the message from the server
configuration or else, select a different module from the list of
available modules in the server configuration program.
Check the USB connection. The connection to the next hub must not
exceed 5 m. The overall connection length, including the hub
connections must not exceed 30 m.
Replace defective USB cables. Replace a defective USB hub.
The USB connection between the module and the Chromeleon server
may be interrupted. Check the USB connection.
The power supply to the module may be interrupted. Check the power
supply connection of the module.
UltiMate 3000 Series:
NCS-3500RS and NCP-3200RS
Page 159