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Technical Support and Assistance
1.
Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2.
Contract your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–
Product name and serial number
–
Description of your peripheral attachment
–
Description of your software (operating system, version, application software,
etc.)
–
A complete description of the problem
–
The exact wording of any error messages
About This Manual
This user manual is intended to guide professional installers in installing and config-
uring the serial device server. It includes technical specifications, as well as proce-
dures for the management of the devices.
EKI-9500 Series User Manual
viii
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