Beckman Coulter LH 780 Instructions Manual page 222

TROUBLESHOOTING
WORKSTATION MESSAGES
Table 6.20 Workstation Messages - I through K
Workstation
Log Message and Icon on Command Center
ID MISMATCH: Sample ID received does not match
pre-assigned ID (<Pre-Assigned SID>, <Pre-Assigned
C/P>)(<Run SID>,<Run C/P>) .
Interpreter Collator ABORT. Cannot allocate graphics or Raw
Data.
Interpreter Collator Forced to Reset
Interpreter Collator has timed-out indicating a possible
Analytical Station malfunction
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Applicable Sample
Log Results System Status Probable Cause
Event Sample run Ready Sample ID (bar-code) received does not match the
status set to preassigned ID. This condition can occur only when the
MISMATCH. Cass/Pos is used as positive identifier and any of the
Results following occurs:
reported.
Event Discarded N/A Memory allocation error at Workstation
Event Discarded N/A Communications error between Workstation and
Analyzer.
Event None Unknown Communications between the Workstation and the
Analytical Station were interrupted.
System Status/Recovery
Corrective Action
1. Check the cassette, tube, and labels. Ensure that the tube is in the correct
2. Check the sample ID preassignment values. If they are incorrect, edit the
r Tube is misplaced in the cassette.
r Tube ID is not read.
r Preassigned sample ID is entered incorrectly.
Shutdown and restart Workstation.
Shutdown and restart the Workstation.
1. Reset the Analytical Station
2. Shutdown and restart the Workstation.
3. Check cable connections.
4. If message persists, call your Beckman Coulter Representative.
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position and the label is properly placed and readable. If necessary,
reposition the tube or label, or replace the label for future use.
values.
PN 773023AC