Beckman Coulter LH 780 Instructions Manual page 206

Hematology analyzer
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TROUBLESHOOTING
ANALYTICAL STATION MESSAGES
Table 6.13 System Messages - S
Analytical Station
Analyzer
Diluter
Analyzer Alert Message
Status Message
Screen Message
Same Label Read Run
(current status)
SAME LABEL READ
Stopped
RUN STOPPED
Sample Removed Too
(current status)
SAMPLE REMOVED
Soon
TOO SOON
Sample Tube Not
(current status)
SAMPLE TUBE
Detected
NOT DETECTED
Scanner Error
SYSTEM FAULT
SCANNER ERROR
and
MANUAL MODE
Scanning Fault
SYSTEM FAULT
SCANNING FAULT
and
MANUAL MODE
Sheath Pressure Lower
(current status)
N/A
Failed
Sheath Pressure Upper
(current status)
N/A
Failed
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Workstation
Beep
Log Message and
s
Icon on Command Center
Sample Results
Yes
Instrument Log
Data displayed.
Cassette did not advance
to next position. Check for
obstruction.
Yes
Instrument Log
Data displayed.
Operator removed sample
from probe before
aspiration was complete
(<Tube ID>, <Cass/Pos>).
Rerun sample.
Yes
Instrument Log
N/A
Sample tube not detected.
Tube detector sensor
malfunction or tube
detector needs
adjustment.
Yes
Instrument Log
Data displayed if available
(depends upon when error
Invalid tube label type
occurred).
read by scanner (<Tube
ID>, <Cass/Pos>). Check
label.
Instrument Log
Data displayed if available
(depends upon when error
Barcode scanner Interface
occurred).
Error(<Tube ID>,
<Cass/Pos>).
No
Instrument Log
Data not transmitted, or data
transmitted and "System
Sheath sample pressure
Alarm" message printed in
below limit (<Tube ID>,
footer of sample report
<Cass/Pos>). To verify
(depends upon when error
pressure, run Daily
occurred).
Checks background test.
No
Instrument Log
Data not transmitted, or data
transmitted and "System
Sheath sample pressure
Alarm" message printed in
above limit (<Tube ID>,
footer of sample report
<Cass/Pos>). To verify
(depends upon when error
pressure, run Daily
occurred).
Checks background test.
Analytical Station Status/Recovery
Analytical Station Status
Probable Cause
Run stopped.
The cassette did not advance to
the next position, or the same
cassette was put back on the
rocker bed while the rocker bed
was still active.
Beeps - operation
Operator removed sample from
continues.
aspirator tip before aspiration
was complete.
The Analytical Station
Tube detector sensor
continues to process
malfunction or tube detector
samples.
needs adjustment.
The Analytical Station
Invalid label type received from
stops processing samples.
scanner.
Automatic mode disabled;
Faulty interconnect to barcode
system locks up.
interface assembly.
If AutoStop/Flow Cell
Pressure reading <6.25 psi.
switch is OFF, run
continues.
If AutoStop/Flow Cell
switch is ON, run is
stopped at end of cycle.
If AutoStop/Flow Cell
Pressure reading >6.55 psi.
switch is OFF, run
continues.
If AutoStop/Flow Cell
switch is ON, run is
stopped at end of cycle.
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Corrective Action
1. Reset the Analytical Station and reposition the
cassette.
2. Press START/CONT and ensure the cassette
advances on the rocker bed.
3. If the message persists, call your Beckman Coulter
Representative. You can run samples in the Manual
mode.
1. Wait for the System to return to READY.
2. Present sample to aspirator tip again. Do not
remove sample until Analytical Station beeps,
indicating aspiration is complete.
1. Reset the Analytical Station and reposition the
cassette.
2. If the message persists, call your Beckman Coulter
Representative. You can run samples in the Manual
mode.
1. Check the label and clean the scanner.
2. Reset the Analytical Station, then retry the tube.
3. If message persists, try another tube.
4. If message still persists, call your Beckman Coulter
Representative.
1. Reset the Analytical Station.
2. Continue normal operation. If the message recurs,
call your Beckman Coulter Representative. You can
run samples in the Manual mode.
1. Reset the Analytical Station.
2. If message persists, call your Beckman Coulter
Representative.
1. Reset the Analytical Station.
2. If message persists, call your Beckman Coulter
Representative.
PN 773023AC

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