Patton electronics SmartWare R.3.20 Software Configuration Manual page 552

SmartWare Software Configuration Guide
Note
In order to correlate the output of different protocol monitors (e.g. ISDN
signaling and gateway SIP signaling), run the monitors concurrently. You
can do this either in the same Telnet session, or using different Telnet ses-
sions.
• Network traffic traces—In certain cases it may be helpful to have a trace of the traffic on the IP network in
order to inspect packet contents. Please use one of the following tools (supporting trace file formats which
our tools can read):
- Network Associates Sniffer—Details are available at
- TTC Firebird—Details are available at
- Ethereal—Details are available at
When possible, submit the package of trouble report files by mail to the following address:
support@patton.com (use fax only in exceptional cases).
Debugging voice data
www.sniffer.com
www.ttc.com
www.ethereal.com (freeware)
42 • VoIP debugging
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