Appendix; Troubleshooting - Ricoh AP204 Operator's Manual

Troubleshooting

OS
Win When the printer is
connected to the net-
work, data is being re-
ceived by the printer,
but does not print.
Win/Mac Options cannot be se-
lected with the printer
driver even though
they are physically in-
stalled.
Mac The printer does not
appear on the [Choos-
er].
Win Data is cleared before
printing is completed.
Status
Windows 95/98
On the [PostScript] tab, click [Advanced] and
then uncheck both [Send CTRL+D after job]
and [Send CTRL+D before job].
Windows NT4.0
Open the [Advanced] tab of the Default Doc-
ument Properties. Under [PostScript Op-
tions], select [No] for both [Send CTRL-D After
Each Job] and [Send CTRL-D Before Each Job].
The options are not set up correctly.
Windows 95/98
Use the [Installable Options] on the [Device Op-
tions] tab to correctly set up the options.
Windows NT4.0
Use the [Installable Options] on the [Device
Settings] tab to correctly set up the options.
Macintosh
Use the Apple menu to open [Chooser] and
correctly set up the options.
EtherTalk may be disabled as the protocol with
the printer's operating panel. Enable Ether-
Talk. For more information, see the printer's
"Operating Instructions".
When the printer runs out of paper in the RPS2
mode, it waits for the specified job timeout pe-
riod for paper to be loaded. The data is cleared
when the job timeout period is exceeded. Set
the longer job timeout period.
P.51 "RPS2 Menu"

4. Appendix

Possible Causes and Solutions
P.18 " [PostScript] Tab"
P.26 " [Advanced] Tab"
P.17 " [Device Options] Tab"
P.23 " [Device Settings] Tab"
P.36 "Setting Up Options"
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