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Ricoh Aficio AP2700 Printer Reference

Ricoh operating instruction printer aficio ap2700
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Download this manual See also: Setup Manual
OPERATING INSTRUCTIONS
Printer Reference
Read this manual carefully before you use this product and keep it handy for future
reference.
For safety, please follow the instructions in this manual.

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Summary of Contents for Ricoh Aficio AP2700

  • Page 1 OPERATING INSTRUCTIONS Printer Reference Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 2 Phone: +34-(0)93-295-7600 Italy RICOH ITALIA SpA Via della Metallurgia 12, 37139 Verona Phone: +39-(0)45-8181500 Hong Kong RICOH HONG KONG LTD. 23/F., China Overseas Building, 139, Hennessy Road, Wan Chai, Hong Kong Phone: +852-2862-2888 Singapore RICOH ASIA PACIFIC PTE.LTD. 260 Orchard Road,...
  • Page 3 Two kinds of size notation are employed in this manual. With this machine refer to the inch version. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
  • Page 4 (and/or peripheral) in order to meet FCC emission limits. 2. STP with ferrite core must be used for RF interference suppression. Declaration of Conformity Product Name: Printer Model Number: RICOH Aficio AP2700 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with part 15 of the FCC Rules.
  • Page 5 USER SAFETY and PREVENTING EQUIPMENT PROBLEMS. Note The names of the applications do not appear in the following pages. Confirm which applications you will be using before reading this manual. Descriptions in this manual PRINTER MANAGER FOR ADMINIS- TRATOR PRINTER MANAGER FOR CLIENT Consumables: Consumables...
  • Page 6 2. STP with ferrite core must be used for RF interference suppression. Declaration of Conformity Product Name: Printer Model Number: SAVIN SLP27/P7027 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with part 15 of the FCC Rules.
  • Page 7 Trademarks ® ® Microsoft , Windows , and MS-DOS Corporation in the United States and/or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. AppleTalk, Apple, Macintosh, TrueType, LaserWriter are registered trademarks of Apple Computer, Incorporated.

  • Page 8: Safety Information

    Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to...
  • Page 9 R WARNING: • Connect the power cord directly into a wall outlet and never use an ex- tension cord. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or damaged. •...
  • Page 10 R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.

  • Page 11: Energy Star Program

    Low-power mode. Low-power mode (Energy Saver mode) This printer automatically lowers its power consumption 10 or 15 minutes af- ter the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the operation panel. To change the setting of the En- ergy Saver mode, see P.89 “Using the Operation Panel”.

  • Page 12: Recycled Paper

    -Recycled Paper Please contact your sales or service representative for recommended recycled paper types that may be used in this machine.

  • Page 13: Manuals For This Printer

    Manuals for this Printer Manuals for this Printer There are three manuals that come with this printer. To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals. Setup Guide Describes the procedures for installing your printer.

  • Page 14: How To Read This Manual

    How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

  • Page 15: Table Of Contents

    Uninstalling the PCL 6/5e Printer Driver ... 11 Windows 95/98 - Uninstalling the PCL 6/5e Printer Driver... 11 Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver ... 11 Windows 3.1x - Uninstalling the PCL 6/5e Printer Driver... 12 Uninstalling the PostScript Printer Driver...
  • Page 16 4. Paper and Other Media Paper and Other Media Supported by Your Printer ... 27 Paper Types and Sizes ... 27 Paper Recommendations... 36 Printable Area ... 40 Loading Paper and Other Media ... 41 Loading Paper in the Paper Tray ... 41 Changing Paper Size of the Paper Tray ...
  • Page 17 Language Menu ... 106 Printing with the Operation Panel... 107 Using the Proof Print ... 107 7. Appendix Memory Capacity and Printer Function... 109 Moving and Transporting the Printer ... 110 Specifications ... 111 Mainframe ... 111 Options... 113 INDEX... 119...

  • Page 19: Getting Started

    High Productivity As this printer comes with a 27 pages per minute (ppm) engine and offers a variety of paper handling options, handling documents will be more efficient. Proof print function *1 is one of the supporting features for making multiple original print which allows you to confirm that the document prints as ex- pected before printing many.
  • Page 20 PS420 (2000-sheet paper feed unit) Interchange Unit Type 280 Bypass Tray Type 270 AD370 (duplex unit) CS370 (4-bin mailbox) Bridge Unit Type 270 SR720 (1000-sheet finisher) Printer Feature Expander Type 185 (32MB/64MB) Printer Hard Disk Type 185 ” 11” long- ” 11” long-...

  • Page 21: Printer Drivers For Your Printer

    PCL Printer Drivers Printer drivers allow the computer to communicate with the printer using a printer language. Two kinds of PCL printer drivers, PCL 6 and PCL 5e, are included in the CD-ROM. We recommend PCL 6 as your first choice. Howev- er, some of your applications might require installation of the PCL 5e printer driver.

  • Page 22: Software And Utilities Included On The Cd-Rom

    A utility for users to manage their own print status on the network. Reference For the name of the PRINTER MANAGER FOR CLIENT you use, see the “Operating Instruction” for the Network Interface Board which is includ- ed in the CD-ROM.

  • Page 23: Guide To The Printer

    Output Tray Printed output is stacked here with the print side face down. Power Switch Use this switch to turn the printer power on and off. Upper Right Cover Open the upper right cover to remove the misfed paper. Remove the upper right cover for installing the optional inter- change unit.

  • Page 24: Exterior: Rear View

    Lower Right Cover 2 Open this cover to remove the misfed pa- per. Printer Board Cover Open this cover to install the Printer Fea- ture Expander Type 185, the Printer Hard Disk Type 185 or both. Power Cord Plug this cord into a wall outlet.

  • Page 25: Interior

    Toner Holder Slide this out when replacing the toner. Photo Conductor Unit When “Replace PCU” appears on the panel display, replace this unit. Right Cover Open this cover when accessing the in- side of the printer. Guide to the Printer...

  • Page 26: Operation Panel

    (a state in which the printer can receive data from the computer). Stays off when the printer is offline (a state in which the printer can not re- ceive data). Power Indicator Satys on while the printer power is on.

  • Page 27: Keys

    Escape Menu Enter ZAES020E {Form Feed} key If the printer is offline, press this key to print out all the data left in the printer's input buffer. {Menu} key Press this key to make and check the cur- rent printer settings and to switch the printer offline.

  • Page 28: Guides

    Getting Started Guides The guides of the output tray minimize curled printed output. Use these guides when you print on A3 short-edge feed, 11" thin paper. To print onto A3 short-edge feed or 11" 17" short-edge feed size paper Raise the end fence. The guide prevents pages from falling off of the output tray.

  • Page 29: Uninstalling The Printer Driver And Software

    2. Uninstalling the Printer Uninstalling the PCL 6/5e Printer Driver This section describes how to uninstall the printer driver. The actual procedure may differ depending on your operating system. Follow the appropriate procedure. Windows 95/98 - Uninstalling the PCL 6/5e Printer Driver Close all the applications that are currently running.

  • Page 30: Windows 3.1X - Uninstalling The Pcl 6/5E Printer Driver

    Uninstalling the Printer Driver and Software Windows 3.1x - Uninstalling the PCL 6/5e Printer Driver Close all applications that are currently running. Insert the CD-ROM in the CD-ROM drive. From [Program Manager], select [Run] from the [File] menu. In the [Run] window, click [Browse].

  • Page 31: Uninstalling The Postscript Printer Driver

    Uninstalling the PostScript Printer Driver This section describes instructions for uninstalling the PostScript printer driver. The actual procedure may differ depending on your operating system. Follow the appropriate one of the following procedures below. Windows 95/98 - Uninstalling the PostScript Printer Driver Close all applications that are currently running.

  • Page 32: Windows 3.1X - Uninstalling The Postscript Printer Driver

    Macintosh - Uninstalling the PostScript Printer Driver Drag the “AdobePS” file inside the [Extensions] folder in [System Folder] to [Trash]. Drag the ”Proof Print“ file inside the [Printer Descriptions] folder in the [Ex- tensions] folder in [System Folder] to [Trash].

  • Page 33: Setting Up The Printer Driver And Canceling A Print Job

    Any settings you make in the following procedure are valid for the current application only. On the [File] menu, click [Print]. The [Print] dialog box appears. From the [Name:] list, select the printer you want to use, and then click [Properties]. The Printer Properties appears.

  • Page 34: Windows Nt 4.0 - Accessing The Printer Properties

    Click [Start] on the task bar, point to [Settings], and then click [Printers]. The [Printers] window appears. Click the icon of the printer whose default setting you want to change. On the [File] menu, click [Properties]. The Printer Properties appears.

  • Page 35: Windows 3.1X - Accessing The Printer Setting Dialog Box

    From [Program Manager], open the [Main] group. Double-click [Control Panel]. Double-click the [Printers] icon. In the [Installed Printers:] list, click the name of the printer you want to set up. Click [Setup]. Set desired settings and click [OK]. Click [Close] to close the [Printers] dialog box.
  • Page 36 From the [Printer] group, select the printer you want to use. Note If the printer you want to use is not specified as the default printer, click [Specific Printer:], and then find the printer you want to use in the list box.

  • Page 37: Postscript - Setting Up For Printing

    Any settings you make in the following procedure are valid for the current application only. On the [File] menu, click [Print]. The [Print] dialog box appears. From the [Name:] box, select the printer you want to use, and then click [Properties]. The Printer Properties appears. Set desired settings and click [OK].

  • Page 38: Windows Nt 4.0 - Accessing The Printer Properties

    Click [Start] on the task bar, point to [Settings], and then click [Printers]. The [Printers] window appears. Click the icon of the printer whose default settings you want to change. On the [File] menu, click [Properties]. The Printer Properties appears.

  • Page 39: Windows 3.1X - Accessing The Printer Setting Dialog Box

    From [Program Manager], open the [Main] group. Double-click [Control Panel]. Double-click the [Printers] icon. In the [Installed Printers:] box, click the name of the printer you want to set Click [Setup]. Set desired settings and click [OK]. Click [Close] to close the [Printers] dialog box.
  • Page 40 From the [Printer] group, select the printer you want to use. Note If the printer you want to use is not specified as the default printer, click [Specific Printer:], and then find the printer you want to use in the list box.

  • Page 41: Macintosh - Setting Up For Printing

    On the [File] menu, click [Page Setup]. [AdobePS Page Setup] appears. Confirm that the printer you want to use is shown in the [Format for:] box. Note If your printer is now shown in the [Format for:] box, use the pop-up menu to display a list of available printers.

  • Page 42: Canceling A Print Job

    A print job that contains a large volume of data might take considerable time to stop. It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition. Windows NT 4.0 - Canceling a Print Job Double-click the printer icon on the task bar.

  • Page 43: Windows 3.1X - Canceling A Print Job

    A print job that contains a large volume of data might take considerable time to stop. It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition. Windows 3.1x - Canceling a Print Job In the [Main] group, double-click the [Print Manager] icon.

  • Page 44: Macintosh - Canceling A Print Job

    {Job Reset}. A print job that contains a large volume of data might take considerable time to stop. It takes about 5 minutes to reset the printer job, after 5 minutes the printer returns to the ready condition.

  • Page 45: Paper And Other Media

    Paper Types and Sizes This section describes the type, size, feed direction, and maximum capacity of paper that can be loaded into each paper tray in this printer. Important If you use damp or curled paper, a misfeed might occur. In such a case, try turning over the paper stack in the paper tray.
  • Page 46 Paper and Other Media Input Paper Sizes (Metric version) B4 JIS B5 JIS Double Letter Legal Letter Half Letter Executive Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env 297 420 140 216 105 241...
  • Page 47 * means that the supported size is approximately 90 – 297mm in width, and approximately 148 – 432mm in length. The supported size may differ depend- ing on the printer language you use. Use the printer driver to specify the cus- tom size. Set the custom size setting with the operation panel.
  • Page 48 Paper and Other Media Input Paper Sizes (Inch version) Double Letter Legal Letter Half Letter Executive B4 JIS B5 JIS Folio Foolscap F/GL Com#10 Env C6 Env 11" 17" " 14" " 11" 11" " " " " " " "...
  • Page 49 * means that the supported size is approximately 3.88" – 11.69" in width, and approximately 5.83" – 17.00" in length. The supported size may differ de- pending on the printer language you use. Use the printer driver to specify the custom size. Set the custom size setting with the operation panel.
  • Page 50 Paper and Other Media Output Paper Sizes (Metric version) B4 JIS B5 JIS Double Letter Legal (LG) Letter Half Letter Executive (Exec.) Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env Monarch Env 114 162...
  • Page 51 (PCL6/PS only) • means that the size is supported. • * means that the size is supported and depended on the input paper source. • X means that the size is not supported. Paper and Other Media Supported by Your Printer...
  • Page 52 Paper and Other Media Output Paper Sizes (Inch version) Double Letter Legal (LG) Letter Half Letter Executive (Exec.) B4 JIS B5 JIS Folio Foolscap F/GL Com#10 Env C6 Env C5 Env DL Env Monarch Env 11" 17" " 14" " 11" 11"...
  • Page 53 PS420 (option) Bypass Tray Type 270 (option) Confirm that the top of the stack is not higher than the limit mark indicated on the side guide of the tray. Paper and Other Media Supported by Your Printer " 15.35" "...

  • Page 54: Paper Recommendations

    Storing Paper Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows: • Avoid storing paper in humid areas. • Avoid exposing paper to direct sunlight.
  • Page 55 OHP Transparencies • If you load OHP transparencies onto Bypass Tray Type 270, set the printer to "Transparency" mode using the printer driver. • Be careful not to touch the print side of the OHP transparencies. Other- wise, the print side can become dirty or damaged, resulting in poor print quality.
  • Page 56 • Avoid using the non-supported envelopes listed on P.38 “Paper not Sup- ported by This Printer”. Paper not Supported by This Printer Avoid using the following types of paper that are not supported by this printer: • Paper whose weight is heavier or lighter than the limitation. Types and Sizes”...
  • Page 57 • designed to be interlocked • with nicked edges of bent corners • with rough, cockle, or laid finishes • with any exposed adhesive, when the flap is in the sealed or closed posi- tion Paper and Other Media Supported by Your Printer...

  • Page 58: Printable Area

    Paper and Other Media Printable Area The following shows the printable area for this printer. Be sure to set the print margins correctly. 2mm ( 1/12" ) 2mm ( 1/12" ) : printable area Note The printable area may differ depending on paper size, printer language and printer driver settings.

  • Page 59: Loading Paper And Other Media

    2, do not stack paper above the lower limit mark of tray 2. Note Set the paper after shuffling through the sheets. Load paper face up onto the tray. Slide the tray into the printer un- til it stops. ZAEY012E ZAEY030E...

  • Page 60: Changing Paper Size Of The Paper Tray

    Paper and Other Media Changing Paper Size of the Paper Tray Reference For more information on the size and feed direction of paper that can be set in the tray, see P.27 “Pa- per Types and Sizes”. Slide the paper tray out until it stops.
  • Page 61 "p" and specify the paper size using the operation panel. For more infor- mation on specifying the paper size, see P.27 “Paper Types and Sizes”. ZAEY032E Slide the tray into the printer un- til it stops. ZAEY033E ZAEY050E...

  • Page 62: Loading Thick Paper, Envelope Or Ohp Transparencies

    Paper and Other Media Loading Thick Paper, Envelope or OHP Transparencies You can load thick paper, envelope or OHP transparencies onto the tray 2. When thick paper or OHP transpar- encies are loaded, switch the lever in- side of the paper tray. Reference For more information on loading paper, see P.27 “Paper and Other...

  • Page 63: Loading Paper In Bypass Tray Type 270

    Note Shuffle the paper before setting in the tray. Load the paper face up onto the tray. Slide the tray into the printer un- til it stops. Loading Paper and Other Media Loading Paper in Bypass Tray Type 270 Note...
  • Page 64 Configure the paper size for the loaded paper size. Important The paper size specified with ZAEY220E the printer driver overrides the one specified here. Reference Some For more information on speci- fying the bypass tray, see the printer driver help.

  • Page 65: Main Menu

    A Press {Menu}. The following message appears on the panel display. Main Menu: Proof Print B Press {T} or {U} until the fol- lowing message appears. Main Menu: Job Control C Press {Enter}. The following message appears on the panel display. Job Control: Paper Input D Press {Enter}.

  • Page 66: Specifying The Custom Paper Size For The Bypass Tray

    Specifying the Custom Paper Size for the Bypass Tray Important The paper size specified with the printer driver overrides the one specified here. When you set custom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray.
  • Page 67 Horizontal size Vertical size Press {U} or {T} to set the verti- cal value. Press {Enter}. The following message appears on the panel display. Custom Size: Horiz. 11.00 “ Press {U} or {T} to set the hori- zontal value. Press {Enter}. After the panel display changes, press {Menu}.
  • Page 68 Paper and Other Media...

  • Page 69: Troubleshooting

    Comments The stapler is empty. Replace the staple refill with a new one. “Adding Staples” The printer is out of toner. Replace a new toner bottle. The Service Code Number Contact your sales or ser- identifies the failure. vice representative.
  • Page 70 Press the operation key or send a job from the com- puter to turn the power on. An error with the optional Turn the printer power off RAM has occurred. and on. If the message ap- pears again, contact your sales or service representa- tive.
  • Page 71 Messages Description Error 30722 Tray 1 cannot be used. Error 30723 Tray 2 cannot be used. Error 30724 Tray 3 cannot be used. Error 30725 Tray 4 cannot be used. Error 30740 The staple tray of SR720 (finisher) cannot be used. Error 30743 The shift tray cannot be used.
  • Page 72 Misfed Paper” There is no proof print file. Specify correct proof print file. Proof Print File” Printer is offline. The print- If you want to put the print- er online, press {On Line}. er cannot accept or print out data.
  • Page 73 Messages Description Remove Paper There is paper in the stack unit of SR720 (finisher). from Staple Tray Remove Paper The CS370 (4-bin Mailbox) tray # is full. Mailbox Tray # Remove Paper The shift tray of SR720 (fin- isher) is full. Shift Tray Replace It is time to replace parts in-...
  • Page 74 Configure the paper feed has been changed, and the unit correctly, and try proof print failed. again. Printer is waiting for the Wait for a while. next data to print. The printer is now prepar- Wait until the printer is ing for printing.

  • Page 75: Getting Printer Information Over The Network

    Getting Printer Information over the Network Printer Current Status You can check the printer's current status using "Telnet (mshell)". mshell Use status command. Reference For more information, see “Remote Maintenance by Telnet (mshell)” in the Operating Instructions of the optional network interface board.
  • Page 76 Troubleshooting Messages Energy Saver 1 Energy Saver 2 Error 30711 Error 30721 Error 30722 Error 30723 Error 30724 Error 30725 Error 30740 Error 30743 Error 30744 Error 40711 Error 40740 Description Resolution In Energy Save Mode level Press the operation key or send a job from the com- puter to turn the power on.
  • Page 77 The toner bottle is almost empty. Misfeed:{location} Open There is a misfeed in the Front Cover printer. Offline The printer is offline. The printer cannot accept or print out data. Ready The printer is ready for printing. Remove Misfeed from Du-...
  • Page 78 Troubleshooting Messages Remove Paper from Du- plex Unit Remove Paper Shift Tray Remove Paper from Staple Tray Remove Paper Mailbox Tray # Description Resolution There is still paper in Remove the paper from AD370 (duplex unit). AD370 (duplex unit). The shift tray of SR720 (fin- Remove paper from the isher) is full.
  • Page 79 There is no fusing unit, or the fusing unit is not in- stalled properly. Reset PCU Correctly Photo Conductor Unit is not installed in the printer. Reset Tray 1 Correctly There is no paper tray, or Tray 1 is not set correctly. Resetting Job...

  • Page 80: Printer Doesn't Print

    You should contact your sales or service representative. If you can print a configuration page but cannot get the printer to print when you issue a print command from your computer, it probably means there is a problem with your computer.
  • Page 81 Solutions If you print using the Windows 95/98 PostScript driver in a On the [PostScript] tab of the Printer Properties, click [Ad- network, data is re- vanced] and then clear both [Send CTRL+D before job] and ceived by the printer, [Send CTRL+D after job].
  • Page 82 Printer Setting dialog box. A PostScript error might occur if there is not enough mem- ory in the printer, or there are errors in the print data sent to the printer. • Print a configuration page to configure the memory size and confirm the memory size is max or not.
  • Page 83 Possible Cause Solutions Is the Data In indicator If not, the data is not being sent to the printer, or the printer blinking or lit after start- may be resetting the print job because there was a long de- ing the print job, when lay in receiving the data from the computer.

  • Page 84: Other Printing Problems

    If this occurs when you move the printer from a cold room to a warmer room, don't use the printer until it gets used to the temperature. Clean the friction pad, if it is dirty.
  • Page 85 P.85 “Cleaning the Friction Pad” ing the Paper Feed Roller” Open the front cover of your printer and then close it. Be sure to close the lower vertical paper feed cover. P.69 “Removing Misfed Paper” Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size.
  • Page 86 If you can't select the paper size specified in the application, make use of the zooming features. See the driver's online help file. Turn the printer power off and on. The network config- uration page of the Network Interface Board will be printed automatically. Check the configuration of the Network Interface Board with this page.

  • Page 87: Removing Misfed Paper

    If a paper misfeed still occurs, con- tact your sales or service represen- tative. Do not leave any torn paper scraps within the printer. When "Misfeed: A" Appears Open lower right cover 1. Remove the misfed paper from inside of lower right cover 1.

  • Page 88: When "Misfeed: B" Appears

    Troubleshooting When "Misfeed: B" Appears Open the duplex unit by lifting the catch. Open the right cover by lifting the catch. Remove the misfed paper from inside of the right cover. Close the right cover before clos- ing the duplex unit. If the misfed paper is inside of the bypass tray, while lifting the paper guide lever (A), remove the...

  • Page 89: When "Misfeed: D" Appears

    Close the upper right cover before closing the right cover. When the Interchange Unit is Installed Open the duplex unit by lifting the catch. Open the right cover by lifting the catch (A), and open the upper cover of the interchange unit by pulling the handle (B).

  • Page 90: When "Remove Misfeed From Mailbox" Appears

    Troubleshooting If the misfed paper is not re- moved in step C, open the upper cover of the bridge unit, and re- move the misfed paper. Close the cover of the bridge unit. If the misfed paper is not re- moved in step D, open the right cover of the bridge unit (A), and remove the misfed paper (B).

  • Page 91: When "Misfeed: Y" Appears

    If the misfed paper is not re- moved in step A, open the right cover of the finisher. Remove the misfed paper. Close the right cover of the finish- If the misfed paper is not re- moved in step C, open the front cover of the finisher (A), and re- move the misfed paper (B).

  • Page 92: When "Remove Misfeed From Duplex Unit" Appears

    Troubleshooting When "Remove Misfeed from Duplex Unit" Appears Open the duplex unit by lifting the catch. While lifting the lever, lift cover Z1 (A), and remove the misfed paper (B). If the misfed paper is not re- moved in step B, while lifting the lever, lift cover Z2 (A), and re- move the misfed paper (B).

  • Page 93: Adding Staples

    Adding Staples When “Add Staples” appears on the panel display, the staples have run out. Follows these steps to add a new staple refill. Note After adding the staple refill, sta- ples might not be ejected for the first few times. Open the front cover of the finish- Remove the empty cartridge.
  • Page 94 Troubleshooting Pull out the ribbon used for bun- dling staples. Reinstall the cartridge. It should click into place. Close the front cover of the finish- ZAEH200E ZAEH192E...

  • Page 95: Removing Jammed Staples

    Removing Jammed Staples If staples do not eject properly, they might be jammed. Note Staples might jam because of curled paper. In this case, try turn- ing the paper over in the tray. After removing the jammed sta- ples, staples might not be ejected for the first few times.

  • Page 96: Replacing The Toner Bottle

    Troubleshooting Replacing the Toner Bottle R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
  • Page 97 After removing the black cap from the bottle, toner can scatter easily. Do not shake or jar the bottle. Put the toner bottle on the printer side of the toner holder (A), then push its head downwards to lock it in place (B).

  • Page 98: Replacing The Photo Conductor Unit

    If you dispose of the used parts yourself, dispose of them according to local reg- ulations. Turn off the printer. If the duplex unit is installed, open the duplex unit by lifting the catch. Open the right cover of the print- er by lifting the catch.
  • Page 99 Do not touch the inside of the unit or the green parts, after the black protection sheet is re- moved. Align the new photo conductor unit onto the rail of the printer. Slide the unit all the way into the printer. ZAEM350E ZAEM360E...
  • Page 100 Troubleshooting Push the unit into the printer unit it clicks into place. Remove the red sheet from the photo conductor unit and remove the two pieces of tape. Close the right cover of the print- Note If the right side cover of the...

  • Page 101: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller Raise slightly and pull the green lever that be attached the paper feed rollers inside the printer on the lower right side. Pull the paper feed roller towards you (A), push it in a diagonally downward direction and remove it (B).
  • Page 102 Troubleshooting Insert the projection of the paper feed roller into the hole (A). While pulling the roller, insert the roller into the rear shaft (B). Check the motion of the paper feed roller to confirm that it is properly set. Return the green lever to its origi- nal position.

  • Page 103: Cleaning The Friction Pad

    Cleaning the Friction Pad If the friction pads are dirty, it might be occurred multiple pages or mis- feed. In this case, clean the friction pads of the each tray. Follow these steps to clean the friction pads stan- dard tray 2. Slide tray 2 out until it stops.

  • Page 104: Cleaning The Pad Inside Of The Tray

    Troubleshooting Cleaning the Pad inside of the tray If the pad inside of the tray is dirty , it might be occurred multiple pages when paper is stacked a little. In this case, clean the pad of inside of the each tray.

  • Page 105: Cleaning The Registration Roller

    "hot surface". Touching a "hot surface" could result in a burn in- jury. Turn off the printer and wait for about 60 minutes before starting the cleaning. When duplex unit is installed, open the duplex unit by lifting the catch.
  • Page 106 Troubleshooting...

  • Page 107: Using The Operation Panel

    6. Using the Operation Panel Menu Chart This section describes how to change the default settings of your printer and provides information on the parameters included in each menu. Category Function Menu Proof Print Print File P.93 “Proof Print Delete File Menu”...
  • Page 108 Language P.106 “Language Menu” Function Menu IP Address Subnet Mask Gateway Address Access Control Access Mask Network Boot Frame Type(NW) ActiveProtocols Restart Printer Menu Reset Hex Dump Registration Config. Page Menu List PCL Font List PS Font List Disk Directory...

  • Page 109: Accessing The Main Menu

    {T T }: Press to go to the next page. {U U }: Press to go back to the previous page. After making the printer's settings, be sure to return to the previous menu by pressing {Escape}. After making the printer's settings, press {On Line} to return to the ready con- dition.

  • Page 110: Making Printer Settings With The Operation Panel

    Using the Operation Panel Making Printer Settings with the Operation Panel Press {Menu}. The “Main Menu” appears. Search for the desired menu with {T} or {U}. The desired menu appears. Press {Enter}. Search for the desired menu with {T} or {U}.

  • Page 111: Proof Print Menu

    Proof Print Menu There are 3 menus in the “Proof Print” menu. • Print File • Delete File • Show Error Log Reference For more information on “Proof Print”, see P.107 “Using the Proof Print”. Proof Print Parameters Proof Print Menu Description Print File...

  • Page 112: Job Control Menu

    If you use several different kinds of paper, you can lock a tray to prevent printing on wrong paper. If you want to se- lect a locked tray, specify the paper tray using the printer driver. None, Tray1, Tray2, Tray3, Tray4...
  • Page 113 Paper Input Menu Description Tray Paper Size You should specify the paper size for those not indicated on the paper size dials of Tray 1, Tray 2, Tray 3 and Tray 4. When you specify the sizes that are not indicated on the pa- per size dial of Tray 1, Tray 2, Tray 3 or Tray 4, you should set the dial to “p”...
  • Page 114 "Tray Priority" menu. If you select "Auto" in the "Tray Priority" menu, the printer automatically chooses the tray having plain pa- per. If no tray has plain paper, the printer chooses the tray having recycled paper. Description You can specify the output tray for printing.
  • Page 115 If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On". Note Default: 600 dpi The resolution specified with the printer driver over- rides the one specified here. Note Default: Normal When you want to have darker image under high vol- ume printing, we highly recommend to select Darker+3 through operation panel to keep better image density.
  • Page 116 Off, 1 minute, 3 minutes, 5 minutes, 10 minutes Note Default: 10 minutes If there is an error in your printer, the printer will not switch to Energy Saver mode level 1. Power Consump- tion is reduced by about 40% compared to the stand by mode.
  • Page 117 PCL Menu Menu Description Orientation You can specify the page orientation. The tray selection specified with the printer driver over- rides the one specified here. • Portrait • Landscape Form Lines You can specify the number of lines per page.
  • Page 118 Using the Operation Panel PCL Menu Menu Point Size Font Pitch Symbol Set Description You can specify the value for the point size you want to use for the selected font. 4.00 to 999.75 by 0.25 Note Default: 12.00 This setting is effective only for a variable-space font. You can specify the number of characters per inch you want to use for the selected font.

  • Page 119: Network Setup Menu

    Network Setup Menu Reference For more information on “Network Setup”, see “Configuring the Printer for the Network with the Operation Panel” in the “Setup Guide”. Network Setup Menu Description IP Address You can specify the IP Address. Subnet Mask You can specify the Subnet Mask.
  • Page 120 Using the Operation Panel Network Setup Menu Frame Type(NW) ActiveProtocols Description You can specify the Frame Type of Netware. Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2, Ethernet SNAP Note Default: Auto select You can specify the Active Protocols. All Active, None, TCP/IP Only, NetWare Only, TCP/IP & NetW, ATalk Only, TCP/IP &...

  • Page 121: Maintenance Menu

    Hex Dump Menu Description Hex Dump You can choose to print the Hex Dump or not. With this fea- ture "On", all data sent to the printer is printed in hexadeci- mal character representation. • On • Off Note Default: Off...
  • Page 122 Using the Operation Panel Registration Menu Vertical Horizontal Description You can change the position of the printed image on the vertical tray so that it can match that of the standard paper tray. All Trays, Bypass Tray, Duplex Unit from –9.0 to 9.0 Note Default: 0 You can change the horizontal position of the printed im-...

  • Page 123: List Print Menu

    List Print Parameters List Print Menu Description Config. Page You can print the current configuration of the printer. Menu List You can print the Menu List which shows the function menu of this printer. PCL Font List You can print a list of the installed PCL font.

  • Page 124: Language Menu

    Using the Operation Panel Language Menu You can select the language you use. Available languages are as follows: English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Finnish, Portuguese, Czech, Polish, Hungarian Note Default: English...

  • Page 125: Printing With The Operation Panel

    The actual number of pages the printer can save depends on the contents of the print images. As an example, the printer can save up to 30 jobs or 2,000 pages. It depends on the data volume. If the first printing of the proof...

  • Page 126: Delete File

    Using the Operation Panel Deleting a Proof Print File If the printed document is not what you expected, you can delete the proof print file. You can then revise it and print again until the settings be- come OK. Press {Menu}. After confirming that “Proof Print”...

  • Page 127: Appendix

    Memory Capacity and Printer Function The following table shows the typical memory requirements for each printer function. Note Memory requirements depend on the complexly of the print data and the printing environment. Functions Collating Printer Feature Expander Type 185 or Printer Hard Disk...

  • Page 128: Moving And Transporting The Printer

    When transporting paper, repack it with its original packing materials. Important Be sure to disconnect all cables from the printer before transporting it. The printer is a precision piece of machinery. Take care to avoid damage dur- ing shipment.

  • Page 129: Specifications

    Maximum 22 pages per minute (A4 long-edge feed or 8 feed, duplex) Parallel Interface: Interface Standard 36–pin printer cable and a parallel port on the host computer IEEE 1284 I/F(Compatible, ECP, Nibble) Network Cable: 10BASE-T/100BASE-TX shielded twisted-pair (STP) cable and category/...
  • Page 130 Appendix Paper Weight: P.27 “Paper and Other Media Supported by Your Printer” Power Source: inside of the front cover of this manual Power Consumption: Maximum (full options) Printing Energy Saver mode 1 Energy Saver mode 2 Noise Emission Sound Power Level...

  • Page 131: Options

    Max. 1750 sheets (80g/m If the paper is curled or if you use the guides, the output capacity is reduced. Memory: Standard 16MB, up to 80MB (with optional Printer Feature Expander Type 185.) Options Equipment: • PS400 (500-sheet paper feed unit) •...
  • Page 132 Appendix Power Consumption: 13W or less (Average) Dimensions (W D H): 520 134mm (21.7" Weight: 10.5kg (23.3lb) PS440 (1000–sheet Paper Feed Unit) Paper Size: P.27 “Paper and Other Media” Paper Weight: 60 – 105g/m (16 – 28lb) Paper Capacity: 500 sheets 2 trays Power Consumption: 17W or less (Average)
  • Page 133 Bypass Tray Type 270 Paper Size: P.27 “Paper and Other Media” Paper Weight: 60 – 157g/m (16 – 42lb) Power Consumption: 10W or less (Average) Dimensions (W D H): 495 163mm (4.9" Weight: 2.5kg (5.6lb) Interchange Unit Paper Size: P.27 “Paper and Other Media” Paper Weight: 60 –...
  • Page 134 Appendix Dimensions (W D H): 445 90mm (19.5" Weight: 6.3kg (14lb) CS370 (4–bin Mailbox) Paper Size: P.27 “Paper and Other Media” Paper Weight: 60 – 105g/m (16 – 28lb) Stack Capacity: 125 sheets (A4 long-edge feed, 8 Power Consumption: 17W or less (Average) Dimensions (W D H): 520 370mm (17.3"...
  • Page 135 Dimensions (W D H): 425 148mm (19.7" Weight: 4.2kg (9.3lb) Other: Full stack detection is available. SR720 (1000–sheet Finisher) Paper Size: P.27 “Paper and Other Media” Paper Weight: 52 – 157g/m (14 – 42lb) When SR720 is used, paper weight is going to be as follows. 60 – 105b/m 28lb) Stack Capacity: 1000 sheets (A4 long-edge feed, 8...
  • Page 136 Appendix Printer Feature Expander Type 185 Memory: 32MB/64MB Printer Hard Disk Type 185 Storage Capacity (Formatted): Approx. 1.6GB...

  • Page 137: Index

    INDEX AD370 , 115 Adhesive Labels , 37 Agfa Font Manager , 4 Bridge Unit Type 270 , 116 Bypass Tray Type 270 , 45 , 115 cable , 111 Caution , ii Config. Page , 105 CS370 , 116 Custom Paper , 48 data in indicator , 8 Delete File , 93...
  • Page 138 , 5 PPD , 3 printer board cover , 6 printer driver , 3 Printer Feature Expander Type 185 , 118 Printer Hard Disk Type 185 , 118 PRINTER MANAGER FOR ADMINISTRATOR , 4 PRINTER MANAGER FOR CLIENT , 4...

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