Analog  Record  Trace; Figure  190:  Traceroute - Grandstream Networks UCM6100 Series User Manual

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Figure  190:  Traceroute
 
ANALOG   R ECORD   T
RACE  
 
Analog  record  trace  can  be  used  to  troubleshoot  analog  trunk  issue,  for  example,  the  UCM6100  user  has  
caller   ID   issue   for   incoming   call   from   Analog   trunk.   Users   can   access   analog   record   trance   under   web  
GUI-­>Maintenance-­>Troubleshooting  -­>Analog  Record  Trace.  
 
Here  is  the  step  to  capture  trace:  
 
1.   Select  FXO  or  FXS  for  "Record  Ports".  If  the  issue  happens  on  FXO  1,  select  FXO  port  1  to  record  the  
trace.  
2.   Select  "Record  Direction".  
3.   Select  "Record  File  Mode"  to  separate  the  record  per  direction  or  mix.  
4.   Click  on  "Start".  
5.   Make  a  call  via  the  analog  port  that  has  the  issue.  
6.   Once  done,  click  on  "Stop".  
7.   Click  on  "Download"  to  download  the  analog  record  trace.  
 
Firmware  Version  1.0.9.26  
UCM6100  Series  IP  PBX  User  Manual  
Page  300  of  304    
 

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