Polycom RealPresence 1500 Administrator's Manual page 705

System Alerts Buttons
Faults List – a list of faults that occurred previously (whether they were solved or not) for
support or debugging purposes.
3 To save the Active Alarms, Faults Full List or Faults report:
 to a text file, click the Save to Text
 to an XML file, click the Save to XML
The Save to XML button is only available when logged in as a special support user.
The Save dialog window opens.
4 Select a destination folder and enter the file name.
5 Click Save.
Participant Alerts
Participant Alerts enables users, participants and conferences to be prompted and currently connected.
This includes all participants that are disconnected, idle, on standby or waiting for dial-in. Alerts are intended
for users or administrators to quickly see all participants that need their attention.
To view the Participants Alerts list:
1 Click the red blinking Participants Alerts indication bar.
The Participant Alerts pane opens.
The Participant Alerts pane displays similar properties to that of the Participant List pane. For more
information, see
(RMX) 1500/1800/2000/4000 Getting Started Guide.
2 To resolve participant issues that created the Participant Alerts, the administrator can either
Connect , Disconnect
Polycom®, Inc.
button
Participant Level Monitoring
or Delete a participant.
button
in the Polycom RealPresence Collaboration Server
Administration and Utilities
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