Temperature Thresholds - Polycom RealPresence 1500 Administrator's Manual

Only Polycom Support can reset DSP cards. For more information, contact your Polycom Support.
To reset a DSP card:
1 In the RMX Management pane, click the Hardware Monitor button.
The Hardware Monitor pane appears.
2 Right-click a desired DSP card and select Rescue.
3 When asked Are you sure you want to send the rescue command to the card?,
click Yes.
The media card resets and its Status changes to Resetting. Upon the completion of the reset, its
Status changes back to Normal.

Temperature Thresholds

On each Collaboration Server card or there are temperature sensors that are placed near specific
components on the media card. In the Hardware Monitor you can view the properties of each card together
with their temperature statuses. By right clicking on any card and viewing the cards Properties, the Active
Alarms tab displays all the card sensors, their statuses and lists each sensor's temperature specifications.
When the temperature on the cards initially rises, a fault could be triggered and can viewed in the System
Alerts, Faults List. Load issues can arise when the system nears the maximum conference mark or high port
capacity occurs on an Collaboration Server resulting in Upper Major or Upper Critical faults.
Polycom®, Inc.
Collaboration Server Hardware Monitoring
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