10 Repeat
step
for each additional audio file to be uploaded to the MCU.
6
11 Once all the audio files are uploaded to the MCU, close the Add Message File dialog box and
return to the Add Language dialog box.
12 Click OK.
Defining a New Conference IVR Service
The Collaboration Server is shipped with two default Conference IVR Services and all its audio messages
and video slide. You can define new Conference IVR Services or modify the default Conference IVR
Service. For the definition of Conference IVR Service for gateway calls, see
Gateway
Calls.
Up to 80 IVR Services (Conference IVR Services and Entry Queue IVR Services) can be defined
per Collaboration Server.
Defining a New Conference IVR Service
To define a new Conference IVR Service:
1 On the IVR Services toolbar, click the New Conference IVR Service
The New Conference IVR Service - Global dialog box opens.
2 Define the following parameters:
Polycom®, Inc.
IVR Services
Defining the IVR Service for
button.
(
)
555
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