Managing The System Users; Renaming Users; Disabling Inactive Users; Disabling/Enabling Users - Polycom RealPresence 1500 Administrator's Manual

Controlling the user sessions includes:
● Limiting the maximum number of concurrent user sessions.
● User session timeout.
● Limiting the maximum number of users that can connect to the system.

Managing the System Users

When the MCU is configured to Ultra Secure Mode (the ULTRA_SECURE_MODE is set to YES), the
following user management rules are automatically enforced:
User Types
● Auditor and chairperson user types are not supported.
● The SUPPORT user type is not allowed. If it exists, this user type is removed when the
ULTRA_SECURE_MODE is set to YES and the system is restarted.
The Audit files can be retrieved by the Administrator User.

Disabling/Enabling Users

● An administrator can disable a user or enable a disabled user, including administrators.
● The last administrator cannot be disabled.
For more information see

Renaming Users

● An administrator can rename any user, including administrators.
● A renamed user is considered by the system to be a new user and is forced to change his/her
password.

Disabling Inactive Users

Users can be automatically disabled by the system when they do not log into the Collaboration Server
application for a predefined period. When the Collaboration Server is configured to Ultra Secure Mode this
option is enforced.
● To enable this option, the DISABLE_INACTIVE_USER system flag to a value between 1 to 90. This
value determines the number of consecutive days a user can be inactive before being disabled.
When flag value is set to 0 (default in standard security environment), this option is disabled.
The flag value is automatically set to 30 days when Ultra Secure Mode is enforced.
● The user is marked as disabled but is not deleted from the system administrator/operator database.
● The user remains disabled until re-enabled by an administrator.
● If a disabled user attempts to Login, an error message, Account is disabled, is displayed.
● The last remaining administrator cannot be disabled.
Polycom®, Inc.
Disabling Inactive Users.
Ultra Secure Mode
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