Recovery Operations Performed Using A Usb Device; Recovery Options - Polycom RealPresence 1500 Administrator's Manual

● RealPresence Collaboration Server (RMX) 4000 - at the bottom right corner of the RTM IP 4000 card
on the back panel.

Recovery Operations Performed Using a USB Device

The USB port of a RealPresence Collaboration Server in Ultra Secure Mode can be used to:
● Perform a Comprehensive Restore to Factory Defaults
● Perform an Emergency CRL (Certificate Revocation List) Update

Recovery Options

The RMX has two recovery options:
● Comprehensive Restore to Factory Defaults
Inserting a USB key with the following two text files will restore the RMX to factory defaults:
 RestoreToFactoryDefault.txt
 lan.cfg
Do not insert a USB key containing a file named RestoreToFactoryDefault.txt if the USB key does not
also contain a lan.cfg file.
● Emergency CRL (Certificate Revocation List) Update
Inserting a USB key or USB mouse and restarting the Collaboration Server will:
 Change the Collaboration Server from HTTPS mode to HTTP mode.
 Disable PKI Client Validation so that the Collaboration Servers configuration or CRLs (or both) can
be updated.
Polycom®, Inc.
Appendix J - Restoring Defaults
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