Polycom RealPresence 1500 Administrator's Manual page 435

An icon is displayed in the Role column of the Participants list for 30 seconds.
Request to Speak is:
● Activated when the participant enters the appropriate DTMF code (default: 99).
The DTMF code can be modified in the conference IVR Service Properties - DTMF Codes dialog box.
● Available for dial-in and dial-out participants.
● A participant can request to speak more than once during the conference.
● Supported in all conference types.
● Supported in H.323 and SIP environments.
● The duration of the icon display cannot be modified.
Participant Alerts List
The Participant Alerts list contains all the participants who are currently waiting for operator assistance.
Participants are automatically added to the Participants Alerts list in the following circumstances:
● The participant fails to connect to the conference by entering the wrong conference ID or conference
password and waits for the operator's assistance.
● The participant requests Operator's Assistance during the ongoing conference.
This list is used as reference only. Participants can be assisted and moved to the Operator conference or
the destination conference only from the Participants list of the Entry Queues or ongoing conference where
they are awaiting assistance.
Polycom®, Inc.
Conference and Participant Monitoring
405