Polycom RealPresence 1500 Administrator's Manual page 1129

The Alternate Management Network enables direct access to the RMX for support
purposes. The Alternate Management Network cannot be configured and operates on
factory defaults.
Step 4: Insert a USB key containing a file named RestoreToFactoryDefault.txt and a lan.cfg
file into the USB port of the RMX
The USB port locations for RealPresence Collaboration Server (RMX) 1500/2000/4000 are shown in
Restore.
Step 5: Power the RMX Off and then On.
Step 6: If you are not using a RealPresence Collaboration Server (RMX) 4000 continue with Step 9.
Step 7: Into the Collaboration Server USB port, insert a USB key containing a file named lan.cfg file only.
Step 8: Restart the RMX.
Step 9: Connect to the Alternate Management Network
a Start the RMX Web Client application on the workstation, by entering http://169.254.192.10
(the Control Unit IP Address) in the browser's address line and pressing Enter.
The Login dialog box is displayed.
b In the Collaboration Server Web Client Login screen, enter the default Username (POLYCOM) and
Password (POLYCOM) and click Login.
Polycom®, Inc.
Appendix J - Restoring Defaults
USB
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