Polycom RealPresence 1500 Administrator's Manual page 1129

Collaboration server

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The Alternate Management Network enables direct access to the RMX for support

purposes. The Alternate Management Network cannot be configured and operates on

factory defaults.

Step 4: Insert a USB key containing a file named RestoreToFactoryDefault.txt and a lan.cfg

file into the USB port of the RMX

The USB port locations for RealPresence Collaboration Server (RMX) 1500/2000/4000 are shown in

Step 5: Power the RMX Off and then On.

Step 6: If you are not using a RealPresence Collaboration Server (RMX) 4000 continue with Step 9.

Step 7: Into the Collaboration Server USB port, insert a USB key containing a file named lan.cfg file only.

Step 8: Restart the RMX.

Step 9: Connect to the Alternate Management Network

a Start the RMX Web Client application on the workstation, by entering http://169.254.192.10

(the Control Unit IP Address) in the browser's address line and pressing Enter.

The Login dialog box is displayed.

b In the Collaboration Server Web Client Login screen, enter the default Username (POLYCOM) and

Password (POLYCOM) and click Login.

Polycom®, Inc.

Appendix J - Restoring Defaults

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