Polycom RealPresence 1500 Administrator's Manual page 605

Entry Queue IVR Service Properties - Global Parameters
Option
External Server
Authentication
Number of User Input
Retries
Timeout for User Input
(Sec.)
DTMF Delimiter
4 Click the Welcome tab.
The New Entry Queue IVR Service - Welcome dialog box opens.
If the files were not uploaded prior to the definition of the IVR Service or if you want to add new audio
files, click Add Message File to upload the appropriate audio file to the Collaboration Server.
Polycom®, Inc.
Description
This option is used for Ad Hoc conferencing, to verify the participant's
permission to initiate a new conference. For a detailed description see
D - Ad Hoc Conferencing and External Database
Select one of the following options:
• None to start a new conference without verifying with an external database
the user right to start it.
• Conference ID to verify the user's right to start a new conference with an
external database application using the conference ID.
Enter the number of times the participant is able to respond to each menu
prompt before the participant is disconnected from the MCU.
Enter the duration in seconds that the system waits for input from the participant
before it is considered as an input error.
The interaction between the caller and the system is done via touch-tone
signals (DTMF codes). Enter the key that will be used to indicate a DTMF
command sent by the participant or the conference chairperson. Possible keys
are the pound key (#) or star (*).
IVR Services
Appendix
Authentication.
575