Standard Restore; Comprehensive Restore - Polycom RealPresence 1500 Administrator's Manual

Appendix J - Restoring Defaults
You can erase the current Collaboration Server configuration and restore default factory settings. There are
two Restore levels:
● Standard Restore
● Comprehensive Restore
This tool is intended for Administrator users, to be performed prior to RMA.

Standard Restore

The Standard Restore level (default setting) deletes the following files:
● CDR
● Address Book
● Log Files
● Faults
● Dump Files
● Notes
In addition all the conferencing entities are deleted:
● Entry Queues
● Profiles
● Meeting Rooms
● IVR Services
● Default Network IP Service
When the system is restarted, these conferencing entities are created based on the factory defaults. In
addition, the Fast Configuration Wizard automatically opens, letting the user to define the Default IP
Network Service.

Comprehensive Restore

In addition to the Standard Restore, the system deletes the:
● CFS license information
● Management Network Service
The MCU is restored to the settings it had when shipped from the factory. The Product Activation Key is
required to re-configure the Management Network Service during the First Entry Configuration.
For more information see
Server (RMX) 1500/1800/2000/4000 Getting Started Guide.
Polycom®, Inc.
Procedure 2: Product Registration in the Polycom RealPresence Collaboration
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