Polycom RealPresence 1500 Administrator's Manual page 379

17 Click the Video Services tab.
The New Conference IVR Service - Video Services dialog box opens.
18 Define the Video Services parameters. For more information, see
Properties - Video Services
19 Click the DTMF Codes tab.
The New Conference IVR Service - DTMF Codes dialog box opens.
The default DTMF codes for the various functions that can be performed during the conference by all
participants or by the chairperson are listed. For the full list of the available DTMF codes, see
Conference IVR Service Properties - DTMF
20 If required, modify the default DTMF codes and the permissions for various operations including
Operator Assistance options:
 *0 for individual help - the participant requested help for himself or herself. In such a case, the
participant requesting help is moved to the Operator conference for one-on-one conversation. By
default, all participants can use this code.
 00 for conference help - the conference chairperson (default) can request help for the conference.
In such a case, the operator joins the conference.
Polycom®, Inc.
Parameters.
Codes.
Operator Assistance & Participant Move
New Conference IVR Service
New
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