Connecting To The Shelf Management Server; Performing Basic Mode Diagnostics - Polycom RealPresence 1500 Administrator's Manual

Connecting to the Shelf Management Server:

• To run Diagnostics you are required to Login with Administrator permissions. A user with
Administrator permissions must be defined on the Collaboration Server.
• When accessing the Shelf Management server, the content displayed will be available in English
only.
1 Access the Collaboration Server browser and click Hardware Monitor. The Hardware Monitor
pane opens.
2 On the Hardware Monitor toolbar click the Shelf Manager icon.Type in the URL address of the
Shelf Management (IP address).
For example; 172.22.189.51. You must also Login as an Administrator user to run diagnostics.
3 Login to the Shelf Manager. On the Hardware Monitor toolbar select either the Basic Mode or
Advanced Mode diagnostics. Depending on your selection proceed with one of the following
sections:

Performing Basic Mode Diagnostics

• Most of the user interfaces illustrated in this section show the RealPresence Collaboration Server
(RMX) 2000 with MPMx cards. The Basic Mode for other Collaboration Servers with MPMrx cards
are identical.
• On the RealPresence Collaboration Server (RMX) 1500 fewer "slots" are used and the module
naming conventions used on elements are different.
Polycom®, Inc.
Collaboration Server Hardware Monitoring
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