Defining A New Entry Queue - Polycom RealPresence 1500 Administrator's Manual

Collaboration server
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ISDN/PSTN Network Services. The dial-in number must be communicated to the ISDN or PSTN dial-in
participants.
Collaboration Server 1800 does not support:
ISDN connections
Video Switching Conferencing Mode
The Entry Queue can also be used as part of the Gateway to Polycom® RealPresence DMA solution for
connecting Audio only PSTN, ISDN, SIP and H.323 endpoints to RealPresence DMA™ system.
For more information, see
Default Entry Queue properties
The system is shipped with a default Entry Queue whose properties are shown in the following table.
Default Entry Queue Properties
Parameter
Display Name
Routing Name
ID
Profile name
Entry Queue Service
Ad Hoc
Cascade
Enable ISDN/PSTN
Access

Defining a New Entry Queue

You can modify the properties of the default Entry Queue and define additional Entry Queues to suit different
conferencing requirements.
Polycom®, Inc.
Dialing to Polycom® RealPresence DMA
Value
DefaultEQ
The user can change the name if required.
DefaultEQ
The default Routing Name cannot be changed.
1000
Factory_Video_Profile. Profile Bit Rate is set to 384 Kbps.
Entry Queue IVR Service. This is default Entry Queue IVR Service shipped with the
system and includes default voice messages and prompts in English.
Enabled
None (Disabled)
Disabled. You can modify the properties of this Entry Queue to enable ISDN/PSTN
participants to dial-in to a conference. Up to two dial-in numbers can be assigned.
Entry Queues, Ad Hoc Conferences and SIP Factories
System.
285

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