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d. Remove the CD and return it to IBM customer support personnel
for analysis.
Go to
step
14
Did the EFC Server crash and display a blue screen with the system
dump file in hexadecimal format (blue screen of death)?
YES
NO
↓
The EFC Server appears operational.
15
Attempt to clear the problem by power cycling the EFC Server or
customer-supplied server PC. If the customer-supplied server does
not use the Windows 2000 operating system, refer to the supporting
documentation to reboot the server.
a. At the rack-mount EFC Server, press the power button on the
LCD panel to power off the server.
b. Wait approximately 30 seconds and press the power button to
power on the server and perform POSTs. During POSTs:
1. The green LCD panel illuminates.
2. The green HDD LED blinks momentarily, and processor
speed and random-access memory information display
momentarily at the LCD panel.
3. After a few seconds, the LCD panel displays the following
message pertaining to boot sequence selection
Boot from LAN?
Press <Enter>
LCD panel during boot sequence
Figure 122
4. Ignore the message. After ten seconds, the server performs
the boot sequence from BIOS. During the boot sequence, the
server performs additional POSTs and displays the following
operational information at the LCD panel:
•
•
•
3.
Host name.
System date and time.
LAN 1 and LAN 2 IP addresses.
(Figure
122):
Chapter 3: Diagnostics
219
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