Table of Contents
Advertisement
184
SAN32M-1 Installation and Service Manual
1
Prior to fault isolation, acquire the following information from the
customer:
•
A system configuration drawing or planning worksheet that
includes the EFC Server, customer-supplied server (accessing
the EFCM Basic interface or running the EFCM Lite application),
switches, other products, and device connections.
•
The location of the EFC Server or customer-supplied server and
all switches.
•
The internet protocol (IP) address, gateway address, and subnet
mask for the switch reporting the problem.
•
If performing fault isolation using the EFC Server:
— The Windows user name and password. These are required
when prompted during any MAP or repair procedure that
directs the EFC Server to be rebooted.
— The user name, maintenance password, and EFC Server
name. All are case sensitive and required when prompted at
the EFC Manager Login dialog box.
•
If performing fault isolation using the EFCM Basic interface, the
administrator user name and password. Both are case sensitive
and required when prompted at the Username and Password
Required dialog box.
•
If performing fault isolation using a customer-supplied server
running the EFCM Lite application:
— The operating system user name and password. These are
required when prompted during any MAP or repair
procedure that directs the EFC Server to be rebooted.
— The user name, maintenance password, and EFC Server
name. All are case sensitive and required when prompted at
the EFC Manager Login dialog box.
Continue.
2
Are you at the EFC Server or customer-supplied server running the
EFCM Lite application?
YES
NO
↓
Go to
step
24.
Advertisement
Table of Contents
