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226
SAN32M-1 Installation and Service Manual
9
The switch-to-EFC Server Ethernet link failed. Click the icon with the
grey square representing the switch reporting the problem. The
Hardware View displays. At the Hardware View:
•
A grey square appears at the alert panel.
•
No FRUs are visible for the switch.
•
The Status table is yellow, the Status field displays No Link, and
the Reason field displays an error message.
The following table lists the error messages and associated steps that
describe fault isolation procedures.
Error Message
Never connected.
Link timeout.
Protocol mismatch.
Duplicate session.
Unknown network address.
Incorrect product type.
10
Errors for the switch Ethernet adapter exceeded a threshold, the
switch-to-EFC Server link was not connected, or the switch-to-EFC
Server link timed out. A problem with the Ethernet cable, hub or hubs,
or other LAN-attached device is indicated.
Verify the switch is connected to the EFC Server through one or more
Ethernet hubs.
a. Ensure an RJ-45 Ethernet cable connects the switch front panel
to an Ethernet hub. If not, connect the cable as directed by the
customer.
b. Ensure an RJ-45 Ethernet cable connects the EFC Server
adapter card to an Ethernet hub. If not, connect the cable as
directed by the customer.
c. Ensure both Ethernet cables are not damaged. If damaged,
replace the cables.
Action
Go to
step
10.
Go to
step
10.
Go to
step
16.
Go to
step
19.
Go to
step
22.
Go to
step
24.
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