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15
A problem with another LAN-attached device is indicated.
•
If the problem is associated with another switch or EFC Server,
go to
MAP 0000: Start MAP
for that device.
•
If the problem is associated with an unrelated device, notify the
customer and have the system administrator correct the
problem.
Did repair of an unrelated LAN-attached device solve the problem?
NO
YES
↓
The switch-to-EFC Server connection is restored and
appears operational.
A switch Ethernet port failure is indicated. Go to
16
The EFC Manager application (running on the EFC Server) and the
firmware running on the switch are not at compatible release levels.
Recommend to the customer that the downlevel version (software or
firmware) be upgraded.
Does the EFC Manager application require upgrade?
YES
NO
↓
Go to
step
18.
17
At the EFC Server, upgrade the EFC Manager application
upgrade software
on page 349).
Did the switch-to-EFC Server Ethernet connection recover?
NO
YES
↓
The switch-to-EFC Server connection is restored and
appears operational.
Contact the next level of support.
18
A switch firmware upgrade is required.
Download the firmware
page 343). After the download, perform the data collection procedure
and return the CD to IBM for analysis.
on page 183 to isolate the problem
(Download a firmware version to a switch
Chapter 3: Diagnostics
step
30.
(Install or
on
229
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