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Figure 121
218
SAN32M-1 Installation and Service Manual
Contact the next level of support.
13
Did the EFC Server or customer-supplied server lock up or crash and
display a Dr. Watson for Windows 2000 dialog box
Dr. Watson for Windows 2000 dialog box
YES
NO
↓
Go to
step
14.
An EFC Manager application error occurred and transmitted a
handling exception event to the operating system.
a. Click Cancel to close the Dr. Watson for Windows 2000
dialog box and EFC Manager application.
b. Using the My Computer function at the Windows 2000 desktop,
copy the crash dump file (user.dmp) from the local disk (C:) to
the CD-RW drive (D:).
c. At the EFC Server, press the left edge (PUSH label) of the LCD
panel to disengage the panel and expose the CD-RW drive.
(Figure
121)?
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