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IBM TotalStorage SAN32M1 Installation And Service Manual

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IBM TotalStorage SAN32M1 Switch
Installation and Service Manual
GC26-7665-01

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Summary of Contents for IBM TotalStorage SAN32M1

  • Page 1 IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26-7665-01...
  • Page 3 IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26-7665-01...
  • Page 4 ® Order publications through your IBM representative or the IBM branch office serving your locality. © Copyright International Business Machines Corporation 2005. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: Table Of Contents

    Window layout and function ............29 Closing the Element Manager...........44 SANpilot diagnostics ..............45 SNMP trap message support ............46 E-Mail and call-home support ..........47 Tools and test equipment..............47 Tools supplied with the switch ..........48 Tools supplied by service personnel ........49 © Copyright IBM Corp. 2005...
  • Page 6 Task 15: Verify switch-to-management server communication 105 Task 16: Configure PFE Key (optional)......... 106 Task 17: Configure management server (optional)..... 109 Configure OSMS ............... 109 Installation ................. 109 Configure FMS ................110 SANtegrity™binding features..........112 Fabric binding ................112 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 7 Task 18: Set switch date and time ..........124 Set date and time manually .............125 Periodically synchronize date and time ........126 Task 19: Configure SAN32M1 Element Manager applications 126 Configure switch identification ..........127 Task 20: Configure switch operating parameters ......128 Switch parameters..............129 Task 21: Configure fabric operating parameters......131...
  • Page 8 Using views ..................320 Port list view ................320 FRU list view ..................322 Node list view ................324 Performance view..............325 Zone set view ................325 Performing port diagnostics ............327 Port LEDs................... 327 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 9 Hardware view................328 Performance view ..............332 Perform loopback tests.............334 Perform channel wrap test............338 Swapping ports.................339 Collecting maintenance data ............340 SANpilot interface ..............341 EFC server ..................343 Clean fiber-optic components ............345 Power-On procedure ...............346 Power-Off procedure ...............347 Reset or IPL the switch ..............347 Reset the switch.................348 IPL the switch ................349 Set the switch online or offline ............349...
  • Page 10 CTP card events (400 through 499) ..........454 Port module events (500 through 599) ......... 468 MPC module events (600 through 699) ........489 CMM module events (800 through 899) ........495 viii SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 11 Appendix C Restore EFC servers Requirements ...................501 Restore EFC server procedure ............502 Appendix D Consolidating EFC servers in a multiswitch fabric Overview ...................506 Required EFC manager version ..........508 IP address assignment..............509 Consolidating EFC servers .............511 Common steps for all configurations........511 Private LAN connection............516 Private and public LAN connection........519 Reconfiguring a client PC after an EFC server failure ....521...
  • Page 12 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 13 LCD panel (save change) ................79 VNC authentication screen ................81 Welcome to windows dialog box ..............81 Log on to windows dialog box ..............82 SANavigator log in or EFCM log in dialog box ......... 82 © Copyright IBM Corp. 2005...
  • Page 14 Configure fabric parameters dialog box ........... 132 Configure ports dialog box (open systems management style) .... 135 Configure ports dialog box (FICON management style) ....... 137 Configure addresses - active dialog box ........... 139 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 15 Save address configuration as dialog box ..........140 Configure SNMP dialog box ............... 141 Configure E-Mail dialog box ............... 142 Configure Ethernet events dialog box ............144 Configure call home event notification dialog box ......... 144 Configure threshold alerts dialog box ............146 New threshold alerts dialog box - first screen ..........
  • Page 16 Active zone set view ..................289 Configure fabric parameters dialog box ........... 293 Windows 2000 task manager dialog box - performance ......299 Shut down windows dialog box ..............300 LCD panel during boot sequence .............. 300 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 17 EFC manager login dialog box ..............301 LCD panel during boot sequence ............... 303 EFC event log ....................308 Product status log ..................310 Event log ....................... 311 Hardware log ....................313 Link incident log ..................314 Threshold alert log ..................316 Open trunking log ..................
  • Page 18 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 19 Bytes 8 through 11 failure reasons and actions ........295 Factory-Set Defaults ..................306 ESD requirements ..................369 Front-Accessible FRU parts list ..............380 Rear-Accessible FRU parts list ..............381 Power cord and receptacle list ..............383 Miscellaneous parts list ................385 © Copyright IBM Corp. 2005 xvii...
  • Page 20 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 21: Who Should Use This Manual

    Preface This publication is part of a documentation suite that supports the IBM TotalStorage SAN32M1 fabric switch. Who should use this manual This publication is intended for trained service representatives experienced with storage area network (SAN) and Fibre Channel technology.

  • Page 22: Related Publications

    FRUs are cross-referenced to corresponding part numbers. Appendix A, Messages. This appendix lists user and error messages that appear in the EFC Manager and IBM TotalStorage SAN32M1 switch Product Manager applications at the EFC Server. A description of each message and recommended action in response to the message are also provided.

  • Page 23: Where To Get Help

    • IBM eServer Safety Notices, G229-9054 Ordering manuals To order a printed copy of this publication, contact your IBM Branch office or you can locate (and purchase) books online at: http://www.elink.ibmlink.ibm.com/public/applications/publicatio ns/cgibin/pbi.cgi? Where to get help Contact IBM for technical support, which includes hardware support, all product repairs, and ordering of spare parts, go to: http://www.ibm.com/servers/storage/support/san/index.html.
  • Page 24 Safety and Environmental Notices ATTENTION ! The IBM Total Storage SAN32M1 is not designed to be installed and serviced by customers. Installation and servicing of the SAN32M1 should be performed by qualified service representatives only.
  • Page 25 condition. Read and comply with the following danger notices before installing or servicing this device. DANGER To prevent a possible shock from touching two surfaces with different protective ground (earth), use one hand, when possible, to connect or disconnect signal cables. (D001) DANGER Overloading a branch circuit is potentially a fire hazard and a shock...
  • Page 26 To Connect: 1. Turn everything OFF (unless instructed otherwise). 2. Attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlet. 5. Turn device ON. (D005) xxiv SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 27 Labels As an added precaution, safety labels are often installed directly on products or product components to warn of potential hazards. These can be either danger or caution notices, depending upon the level of the hazard. The actual product safety labels may differ from these sample safety labels: DANGER Hazardous voltage, current, or energy levels are present inside any...
  • Page 28 The doors and covers to the product are to be closed at all times except for service by trained service personnel. All covers must be replaced and doors locked at the conclusion of the service operation. (C013) xxvi SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 29 CAUTION The system contains circuit cards and/or assemblies that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (C014) CAUTION Ensure the building power circuit breakers are turned off BEFORE you connect the power cord(s) to the building power.
  • Page 30 IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling...
  • Page 31 In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
  • Page 32 Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 33: General Information

    Chapter 1: General information The IBM TotalStorage SAN32M1 switch (referred to in this information unit as the SAN32M1) provides dynamically switched connections between Fibre Channel servers and devices in a storage area network (SAN) environment. SANs introduce the concept of...

  • Page 34: Switch Management

    Application) and Element Manager applications installed. The management server is a rack-mount unit that provides a central point of control for up to 48 switches or managed IBM products. Operators at remote workstations can connect to the management server through the local SANavigator or EFCM application and associated Element Manager applications to manage and monitor switches controlled by the management server.
  • Page 35 The CLI is not an interactive interface; no checking is done for pre-existing conditions and no prompts display to guide users through tasks. Refer to the EOS Command Line Interface User Manual for IBM TotalStorage Products, GC26-7669. Figure 1 illustrates out-of-band product management. In the figure, the managed product is a fabric switch.

  • Page 36: Out-Of-Band Product Management

    (FMS) that communicates with the IBM System Automation for OS/390 (SA OS/390) operating system. The operating system resides on an IBM System/390 or zSeries 900 Parallel Enterprise Server attached to a director or switch port, and communicates through a FICON channel. Control of connectivity and statistical product monitoring are provided through a host-attached console.

  • Page 37: Error-Detection, Reporting, And Serviceability Features

    Error-Detection, reporting, and serviceability features The switch provides the following error-detection, reporting, and serviceability features: • Light-emitting diodes (LEDs) on switch FRUs and adjacent to Fibre Channel ports that provide visual indicators of hardware status or malfunctions. • System and threshold alerts, event logs, audit logs, link incident logs, threshold alert logs, and hardware logs that display switch, Ethernet link, and Fibre Channel link status at the management server, customer-supplied server (running the EFCM Lite...
  • Page 38 SNMP trap messages. The trap messages indicate operational state changes and failure conditions. NOTE: For more information about SNMP support provided by IBM products, refer to the E/OS SNMP Support Manual for IBM TotalStorage Products, 620-000229-000. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 39: Zoning Feature

    Zoning feature The switch supports a name server zoning feature that partitions attached devices into restricted-access groups called zones. Devices in the same zone can recognize and communicate with each other through switched port-to-port connections. Devices in separate zones cannot communicate with each other. Zoning is configured by authorizing or restricting access to name server information associated with device N_Ports that attach to switch fabric ports (F_Ports).
  • Page 40 — Incompatible operating parameters - Either the resource allocation time-out value (R_A_TOV) or error-detect time-out value (E_D_TOV) is inconsistent between switches. To prevent port segmentation, the same E_D_TOV and R_A_TOV must be specified for each switch. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 41: Switch Specifications

    — Duplicate domain IDs - One or more domain ID conflicts are detected. — Incompatible zoning configurations - zoning configurations for the switches are not compatible. — Build fabric protocol error - A protocol error is detected during the process of forming the fabric. —...
  • Page 42 Storage and Protective packaging must be provided to protect the switch under shipping all shipping methods (domestic and international). environment Shipping temperature: ° ° ° ° C to 60 C (-40 F to 140 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 43: Management Server

    The management server is a one rack unit (1U) high, LAN-accessed, rack- mount unit that provides a central point of control for up to 48 connected switches or other IBM managed products. The server desktop is accessed through a LAN-attached PC and standard web browser.
  • Page 44 Ethernet LAN connectors (RJ-45 adapters). The first adapter (LAN 1) attaches (optionally) to a public customer intranet to allow access from remote user workstations. The second adapter (LAN 2) attaches to a private LAN segment containing switches or managed IBM products. Management...

  • Page 45: Ethernet Hub (Optional)

    24-Port Ethernet hub Hubs can be interconnected to provide additional connections as more switches (or other IBM managed products) are installed on a network. Multiple hubs are daisy-chained by attaching RJ-45 Ethernet patch cables and configuring each hub through a medium- dependent interface (MDI) switch.

  • Page 46: Maintenance Approach

    • Notification of a significant system event is received at a designated support center through an e-mail message or the call-home feature. System events can be related to a: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 47: Remote Workstation Configurations

    The fault isolation process normally begins with Map 000. Ensure the correct switch is selected for service (if the management server manages multiple switches or other IBM products) by enabling unit beaconing at the failed switch. The amber system error (ERR) LED on the switch front panel blinks when beaconing is enabled.

  • Page 48: Typical Network Configuration (One Ethernet Connection)

    Element Manager application from remote user PCs or workstations. Connection to this LAN segment is optional and depends on customer requirements. A network configuration using both Ethernet connections is shown in Figure SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 49: Minimum Remote Console Hardware Specifications

    Remote Workstation Switch Server Platform Customer Intranet Customer Intranet (10/100 Mbps) (10/100 Mbps) MDIX Port Status Baseline 10/100 9 1 0 Collision Green - 100M, Yellow 11 12 100M - 10M, Flash - Activity 22 2 3 2 3 Power ®...

  • Page 50: Field-Replaceable Units

    SFPs installed in the ports are the only FRUs accessed from the front. The switch front panel also includes: • An initial machine load (IML) button. • An Ethernet LAN connector. • Green power (PWR) and amber system error (ERR) LEDs. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 51 Figure 6 Switch (front view) Location Description Initial microcode load (IML) button Ethernet connector SFP fiber optic connectors (32) Port LEDs (64) Error (ERR) LED Power (PWR) LED Figure 7 illustrates the rear of the switch. The rear panel includes two power supplies, six cooling fans, and an RS-232 maintenance port.

  • Page 52: Sfp Transceivers

    Shortwave laser (1.0625 Gbps) - Shortwave laser transceivers provide connections for transferring 1.0625 Gbps data over short distances as follows: — Up to 500 meters through 50-micron multimode fiber. — Up to 300 meters through 62.5-micron multimode fiber. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 53: Cooling Fans

    • Shortwave laser (2.125 Gbps) - Shortwave laser transceivers provide connections for transferring 2.125 Gbps data over short distances as follows: — Up to 300 meters through 50-micron multimode fiber. — Up to 150 meters through 62.5-micron multimode fiber. • Longwave laser (1.0625 Gbps) - Longwave laser transceivers provide connections for transferring 1.0625 Gbps data up to 10 kilometers through 9-micron singlemode fiber.

  • Page 54: Initial Machine Load Button

    The ERR LED (Figure 6 on page 19) illuminates when the switch detects an event requiring immediate operator attention, such as a SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 55: Fru Status Leds

    FRU failure. The LED remains illuminated as long as an event is active. The LED extinguishes when the Clear System Error Light function is selected from the Element Manager application. The LED blinks if unit beaconing is enabled. An illuminated ERR LED (indicating a failure) takes precedence over unit beaconing.

  • Page 56: San Management Application

    NOTE: In the following figure, the Model XXXX under the product icon will be replaced with an actual switch or director model number in your SAN management application Physical Map (topology). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 57: Element Manager Description

    Besides access to director and switch Element Managers, you may configure some features through both your SAN management application and through the Element Manager. You must also enable Element Manager feature permissions for Administrative, Operator, and Maintenance user levels through your SAN management application.
  • Page 58 • Display field replaceable unit (FRU) properties such as the FRU name, physical position in the switch (chassis slot number), active failed state, part number, and serial number. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 59 • Display information for individual Fibre Channel ports, such as the port name, port number, Fibre Channel address, operational state, type of port, and login data. • Display information on nodes attached to ports. • Display port performance and statistics. •...

  • Page 60: Using The Element Manager

    The Cancel button cancels the operation and closes the dialog box without saving the information you entered. Keyboard navigation Keyboard navigation is an alternative to mouse navigation. The Element Manager supports standard keyboard navigation. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 61: Hardware View

    • Open Systems. Click this radio button for (non-FICON) Fibre channel environments. • FICON. Typically, select this radio button when attaching an IBM S/390 Parallel Enterprise or zSeries server to the switch and implementing inband director management through a Chapter 1: General information...
  • Page 62 LED goes out. You can only enable beaconing if there are no system errors (the system error light is off) or if the FRU has failed. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 63 Properties Click to display the Switch Properties dialog box. This dialog box contains the switch name, description, location, and contact person configured through the Configure Identification dialog box. Also included is other product information as detailed in Switch Properties. You can also display this dialog box by double-clicking an area on the illustration in the Hardware View, away from a hardware component.
  • Page 64 10 to 100 km, enable LIN alerts for each port, define a type (G, F, and E), and enable port binding. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 65 NOTE: Ports are automatically configured as G_Ports if no device is connected, F_Ports if a device is connected, and E_Ports if a switch is connected. In both styles, you can enable the rerouting delay feature. Addresses FICON management style only. Select from two suboptions for active and stored addresses.
  • Page 66 ASCII text file containing all current user-definable configuration options in a printable format. Note that this file cannot be read back into the Element Manager in order to set configuration parameters. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 67 Enable web server Select this option to place a check mark in the check box to enable the SANpilot interface on the switch. Select the option again to remove the check mark and disable the SANpilot interface. When disabled, users at remote computers running the client software cannot access the SANpilot interface.
  • Page 68 A dialog box displays to allow you to confirm the IPL. Note that an IPL does not affect any configuration settings done through the Element Manager. This operation does not disrupt port operation. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 69 Set online state Select this option to display the Set Online State dialog box. Use this dialog box to change the online state of the switch to offline or online. Firmware library Select this option to display the Firmware Library dialog box. This dialog box displays all firmware versions currently installed on the Management Server that can be downloaded to switches.
  • Page 70 Select this option to display the version number for the Element Manager and copyright information. Click one of the view tabs across the top of the Element Manager window to display the following views in the View panel. • Hardware • Port List SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 71 • Node List • Performance • FRU List Views, selected from the view tabs, display under the tabs in the view panel. Hardware view The Hardware View is a view that displays in the view panel when you open the switch Element Manager. Other views may display, depending on what view you displayed last before closing the application.
  • Page 72 Hardware View or a port bar graph in the Performance View. These include: • Port Properties • Node Properties • Port Technology • Block Port • Enable Beaconing SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 73 • Diagnostics • Channel Wrap (FICON management style only) • Swap Ports (FICON management style only) • Clear Link Incident Alert(s) • Reset Port • Port Binding • Clear Threshold Alert(s) Note that these options are also available when you click a port row and select the Port secondary menu from the Product menu on the menu bar.
  • Page 74 Enable Beaconing • Diagnostics • Channel Wrap (FICON management style only) • Swap Ports (FICON management style only) • Clear Link Incident Alert(s) • Reset Port • Port Binding • Clear Threshold Alert(s) SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 75: Operating Bar And Switch Status

    Note that these same options are also available when you click a port graph, then select the Port secondary menu from the Product menu on the menu bar. The bottom portion of the Performance View displays cumulative statistical information for the port selected in the bar graph. Values are displayed for transmit and receive traffic, class 2 and 3 statistics, operational statistics, and error categories.

  • Page 76: Closing The Element Manager

    Select the FRU List view tab. A table with information about each of the FRUs installed in the switch displays in the view panel. All data is dynamic and updates automatically. Closing the Element Manager To close the Element Manager, do one of the following: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 77: Sanpilot Diagnostics

    This interface is available with switch firmware Version 1.2 (or later) installed, and does not replace nor offer the full management capability of the EFC Manager and SAN32M1 Element Manager applications. The SANpilot interface can be opened from a standard web browser ®...

  • Page 78: Snmp Trap Message Support

    Generic SNMP traps include: • coldStart - reports that the SNMP agent is reinitializing due to a switch reset. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 79: E-Mail And Call-Home Support

    • For additional information, refer to the E/OS SNMP Support Manual for IBM TotalStorage Products, 620-000229-000. E-Mail and call-home support If e-mail notification and call-home support are configured for the switch as part of the customer support process, service personnel may be: •...

  • Page 80: Tools Supplied With The Switch

    The cable has nine conductors and DB-9 male and female connectors. A null modem cable is not a standard (straight-through) RS-232 cable. Refer to Figure SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 81: Tools Supplied By Service Personnel

    Null modem cable Figure 10 Tools supplied by service personnel The following tools are expected to be supplied by service personnel performing switch installation and maintenance actions. Use of the tools may be required to perform one or more installation, test, service, or verification tasks.
  • Page 82 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 83: Factory Defaults

    Chapter 2: Installation tasks This chapter describes tasks to install, configure, and verify operation of the SAN32M1 switch and rack-mount Enterprise Fabric Connectivity (EFC) Server. The switch can be installed on a table or desk top, mounted in an equipment cabinet, or mounted in any standard equipment rack.

  • Page 84: Defaults For Reset Configuration (Switch)

    Port Blocked States Unblocked Extended Distance Disabled (10-100km) LIN Alerts Disabled Port Address Port number plus 4 Ports enabled Switch Addressing IP Address 10.1.1.10 Subnet Mask 255.0.0.0 Gateway Address 0.0.0.0 MAC Address PROM value SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 85 Configuration Description Default Switch Operating Preferred Domain Parameters ID - Preferred Preferred Domain Disabled ID - Insistent Rerouting Delay Disabled Domain RSCNs Disabled Management Style Open Systems Fabric Operating Buffer-to-Buffer Parameters Credit R_A_TOV 10 seconds (100 tenths) E_D_TOV 2 seconds (20 tenths) Switch Priority Default Interop Mode...

  • Page 86: Installation Options

    Ethernet hub are delivered to the customer facility for installation in a customer-supplied equipment rack. Rack-mount hardware is provided in the shipping container. Ethernet cabling, distance, and LAN addressing issues must be considered. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 87: Summary Of Installation Tasks

    Summary of installation tasks Table 6 summarizes installation tasks for the switch, management server, and Ethernet hub. The table numbers and describes each task, states if the task is required or optional, and lists the page reference for the task. If a task is optional, decision-related information is included.

  • Page 88: Task 1: Verify Installation Requirements

    A site plan is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to the IBM Products in a SAN Environment Planning Manual for information. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 89: Task 2: Unpack, Inspect, And Install The Ethernet Hub (Optional)57

    PC. Connectivity may require installation of the 24-port Ethernet hub. A combination of up to 48 IBM products can be configured and managed on one network, therefore multiple, daisy-chained hubs may be required to provide sufficient port connections.

  • Page 90: Unpack And Inspect The Ethernet Hub

    Ensure the packaged items correspond to the items listed on the enclosed bill of materials. 3. If any items are damaged or missing, call the IBM Quality Hotline toll-free in U.S. and Canada: 1-800-442-6773, or direct dial in other locations: 770-858-8459.

  • Page 91: Stacked Ethernet Hubs

    Stacked Ethernet hubs Figure 11 4. To interconnect three hubs: NOTE: To connect two hubs, use step a step c (top and middle hub instructions only). a. To connect the top and middle hubs in the stack, connect an RJ-45 patch cable to port 24 of the top hub, then connect the cable to port 12 of the middle hub.

  • Page 92: Rack-Mount Installation

    1. Secure one mounting bracket to each side of the first hub as shown in Figure 13 on page 61. Use the two brackets and four pan-head Phillips screws (8/32 x 0.5-inch) provided. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 93: Mounting Bracket Installation (Ethernet Hub)

    Mounting bracket installation (Ethernet hub) Figure 13 2. Position the first hub in the equipment rack as directed by the customer. Align screw holes in the mounting brackets with screw holes in the rack-mount standards. NOTE: The hub is 4.445 centimeters (1.75 inches) or one rack unit (1U) high.

  • Page 94: Task 3: Unpack, Inspect, And Install The Switch

    Task 4: Configure network information on page 64. Unpack and inspect the switch Unpack and inspect the switch: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 95: Desktop Installation

    Save all shipping and packing materials.Ensure that all items on the enclosed shipping list are in each container. 3. If any items are damaged or missing, call the IBM Quality Hotline toll-free in U.S. and Canada: 1-800-442-6773, or direct dial in other locations: 770-858-8459."...

  • Page 96: Rack-Mount Installation

    IP address - the factory preset default internet protocol (IP) address is 10.1.1.10. The default IP address is also 10.1.1.10. If Reset Configuration is selected from the element manager application, the switch resets to the default address of 10.1.1.10. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 97 LAN-connected. • IBM Flexport Feature - If you have enabled additional port function with the IBM Flexport Feature since the switch shipped from the factory, resetting configuration will return this feature to the factory default of only 16 ports enabled.
  • Page 98 NOTE: These steps describe changing network addresses using HyperTerminal serial communication software. 5. At the Windows 2000 Workstation menu, select Programs, Accessories, Hyperterminal, and HyperTerminal. The Connection Description dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 99: Connection Description Dialog Box

    Figure 15 Connection description dialog box 6. Type IBM TotalStorage SAN32M1 switch in the Name field and click OK. The Connect To dialog box displays. Figure 16 Connect to dialog box 7. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK.

  • Page 100: Comn (Com1 Or Com2) Dialog Box

    9. At the > prompt, type the user-level password (the default is password) and press Enter. The password is case sensitive. The HyperTerminal window displays with a C> prompt at the top of the window. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 101 Hyperterminal window Figure 18 10. At the C> prompt, type ipconfig and press Enter. The HyperTerminal window displays with configuration information listed as follows: — MAC Address. — IP Address (default is 10.1.1.10, factory preset is 10.1.1.10). — Subnet Mask (default is 255.0.0.0). —...

  • Page 102: Disconnect Confirmation Message Box

    At the Shut Down Windows dialog box, select Shut down the Computer and click Yes to power off the PC. 16. Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 103: Task 5: Lan-Connect The Switch

    Task 5: LAN-Connect the switch Connect the switch to the customer-supplied Ethernet LAN segment or the Ethernet hub installed in Task 2: Unpack, inspect, and install the Ethernet hub (optional). If the switch is delivered (with the Ethernet hub and management server) as part of an equipment cabinet, this task and the following two tasks are not required.
  • Page 104 NOTE: The management server and related applications provide a GUI to monitor and manage IBM products, and are a dedicated hardware and software solution that should not be used for other tasks. IBM tests the SAN management application installed on the management server, but does not compatibility test other third-party software.
  • Page 105 5. Connect the management server to the customer-supplied Ethernet LAN segment or Ethernet hub (private LAN interface). To connect the management server: a. As shown in Figure 21 on page 73, connect one end of the Ethernet patch cable (supplied with the management server) to the right RJ-45 adapter (LAN 2) at the rear of the server.

  • Page 106: Lcd Panel During Boot Sequence

    POSTs and displays the following information at the LCD panel: • Host name. • System date and time. • LAN 1 and LAN 2 IP addresses. • Fan 1, fan 2, fan 3, and fan 4 rotational speed. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 107: Task 7: Configure Management Server Password And Network Addresses

    • Central processing unit (CPU) temperature. • Hard disk capacity. • Virtual and physical memory capacity. 10. After successful POST completion, the LCD panel displays a Welcome!! message and all front panel LEDs extinguish. 11. If a POST error or other malfunction occurs, go to MAP 0000: Start on page 195 to isolate the problem.

  • Page 108: Configure Password

    LCD panel (save change) Figure 25 5. Press ENTER. A Wait a moment! message appears at the LCD panel, the LCD panel returns to the LAN 1 Setting?? message, and the password changes. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 109: Configure Private Lan Addresses

    Configure private LAN addresses To configure TCP/IP network information for the private LAN connection (LAN 2): 1. At the management server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 26): Input Password: 0**** LCD panel (password entry) Figure 26 2.

  • Page 110: Configure Public Lan Addresses (Optional)

    ENTER. The LAN 1 Setting?? message appears at the LCD panel. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 111: Lcd Panel (Lan 1 Ip Address)

    3. Press ENTER and the following message appears (Figure 32) with the default IP address of 192.168.0.1. Input IP: 192.168.000.001 LCD panel (LAN 1 IP address) Figure 32 4. Use the arrow keys as described in step 2 to input a new IP address, then press ENTER.

  • Page 112: Task 8: Configure Management Server Information

    Where xxx.xxx.xxx.xxx is the default IP address of 10.1.1.1 or the IP address configured while performing Task 7: Configure management server password and network addresses on page 75. The VNC Authentication screen displays (Figure 36). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 113: Vnc Authentication Screen

    VNC authentication screen Figure 36 3. Type the default password and click OK. The Welcome to Windows dialog box displays (Figure 37). NOTE: The default TightVNC viewer password is password. Welcome to windows dialog box Figure 37 4. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the management server desktop.

  • Page 114: Configure Management Server Names

    The user name and password are case-sensitive. SANavigator log in or EFCM log in dialog box Figure 39 Configure management server names To configure the management server name and workgroup name: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 115: Control Panel Window

    1. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Settings, then Control Panel. The Control Panel window displays (Figure 40 on page 83). Control panel window Figure 40 2.

  • Page 116: System Properties Dialog Box (Network Identification Tab)

    System properties dialog box (network identification tab) Figure 41 4. Click Properties. The Identification Changes dialog box displays (Figure 42). Identification Changes Dialog Box Figure 42 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 117: Configure Gateway And Dns Server Addresses

    5. At the Computer Name field, change the name to MGMTSERVER, at the Workgroup field, change the name to WORKGROUP, then click OK. The dialog box closes. 6. Record the computer and workgroup names for reference if the management server hard drive fails and must be restored. 7.

  • Page 118: Local Area Connection 2 Status Dialog Box

    4. Click Properties. The Local Area Connection 2 Properties dialog box displays (Figure 45). Local area connection 2 properties dialog box Figure 45 5. Double-click the Internet Protocol (TCP/IP) entry. The Internet Protocol (TCP/IP) Properties dialog box displays (Figure 46 page 87). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 119: Internet Protocol (Tcp/Ip) Properties Dialog Box

    Internet Protocol (TCP/IP) properties dialog box Figure 46 6. The Use the following IP address radio button is enabled and the IP address and Subnet mask fields display network information configured while performing Task 7: Configure management server password and network addresses on page 75.

  • Page 120: Task 9: Configure Windows 2000 Users

    Settings, then Control Panel. The Control Panel window displays (Figure 40 on page 83). 2. Double-click the Users and Passwords icon. The Users and Passwords dialog box displays (Figure 47). Users and passwords dialog box Figure 47 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 121: Change Default Administrator Password

    3. The Guest user name is a built-in account in the Windows 2000 operating system and cannot be deleted. The srvacc account is for field service users and must not be modified or deleted. Change default administrator password To change the administrator password from the default (password) to a customer-specified password: 1.

  • Page 122: Add A New User

    To set up a new Windows 2000 user: 1. At the Users and Passwords dialog box, click Add. The first window of the Add New User wizard displays (Figure 50 on page 91). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 123: Add New User Wizard (First Window)

    Add new user wizard (first window) Figure 50 2. Type the appropriate new user information in the User name, Full name, and Description fields, then click Next. The second window of the Add New User wizard displays (Figure 51). Figure 51 Add New User Wizard (Second Window) 3.

  • Page 124: Change User Properties

    1. At the Users and Passwords dialog box, highlight the user (srvacc, for example) at the Users for this computer field and click Properties. The EFCSERVER\srvacc Properties dialog box displays with the General tab selected (Figure 53 on page 93). SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 125 EFCSERVER\srvacc properties dialog box (general tab) Figure 53 2. Type the appropriate new user information in the User name, Full name, and Description fields, then click the Group Membership tab. The EFCSERVER\srvacc Properties dialog box displays with the Group Membership tab selected (Figure 54).

  • Page 126: Task 10: Set Management Server Date And Time

    2. At the Control Panel window, double-click the Date/Time icon. The Date/Time Properties dialog box displays with the Date & Time page open. NOTE: The Time Zone field must be set before the Date & Time field. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 127: Date/Time Properties Dialog Box

    Date/Time properties dialog box Figure 55 3. At the Date/Time Properties dialog box, click the Time Zone tab. The dialog box displays with the Time Zone page open. Date/Time properties dialog box, time zone Figure 56 4. To change the time zone: a.

  • Page 128: Task 11: Configure The Call-Home Feature (Optional)

    (connected while performing Task 7: Configure management server password and network addresses on page 75). 2. At the Windows 2000 desktop, double-click the CallHome Configuration icon. The Call Home Configuration dialog box displays (Figure 57). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 129: Task 12: Assign User Names And Passwords

    Call Home configuration dialog box 3. At the Call Center Phone Number field, enter the telephone number for IBM technical support. Include necessary information, such as the country code, area code, or any prefix required to access a telephone line outside the facility.
  • Page 130 Main window (SANavigator or EFCM) Figure 58 4. Select Users from the SAN menu. The SANavigator Server Users or EFCM Server Users dialog box displays (Figure 59 on page 99). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 131: Sanavigator Or Efcm Server Users Dialog Box

    Figure 59 SANavigator or EFCM server users dialog box 5. Click Add. The Add User dialog box displays (Figure 60). Add user dialog box Figure 60 Chapter 2: Installation tasks...
  • Page 132 11. When finished, click OK at the SANavigator Server Users or EFCM Server Users dialog box to return to the SANavigator or EFCM main window. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 133: Task 13: Configure The Switch To The Management Application

    Task 13: Configure the switch to the management application To manage a new switch, it must be identified to and discovered by the SAN management application. To identify the new switch: 1. At the SAN management application (SANavigator or EFCM main window), select the Setup option from the Discover menu.

  • Page 134: Domain Information Dialog Box (Ip Address Page)

    Figure 62 Domain Information Dialog Box (IP Address Page) 3. Type a switch description (SAN32M1, for example) in the Description field. 4. Type the switch IP address (determined by the customer’s network administrator) in the IP Address field. 5. Type the switch subnet mask (determined by the customer’s network administrator) in the Subnet Mask field.

  • Page 135: Task 14: Record Or Verify Management Server Restore Information

    Task 14: Record or verify management server restore information Configuration information must be recorded to restore the management server in case of hard drive failure. Refer to Appendix C, Restore EFC servers for instructions. To record or verify management server configuration information: 1.

  • Page 136: System Properties Dialog Box (General Tab)

    Figure 63 c. Click Cancel to close the System Properties dialog box. d. Click close (X) at the upper right corner of the Control Panel window to return to the Windows 2000 desktop. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 137: Task 15: Verify Switch-To-Management Server Communication

    Task 15: Verify switch-to-management server communication Communication must be verified between the switch and server (SAN management and Element Manager applications). To verify switch-to-server communication: 1. At the SAN management application’s main window (physical map or product list), inspect the shape and color of the status symbol associated with the switch product icon.

  • Page 138: Task 16: Configure Pfe Key (Optional)

    • Fibre connection (FICON™) management server (FMS). This feature allows FICON host control of the switch Only one of the above features can be installed at a time. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 139: Configure Feature Key Dialog Box

    • Flexport Technology - A Flexport Technology switch is delivered at a discount with only eight ports enabled. When additional port capacity is required, the remaining ports are enabled (in eight-port increments) through purchase of this feature. • SANtegrity binding - This feature enhances security in SANs with a large and mixed group of fabrics and attached devices.

  • Page 140: Enable Feature Key Dialog Box

    5. Click Activate. Because the switch performs an IPL when the PFE key is enabled, a Warning dialog box displays. Warning dialog box Figure 68 6. Click Yes to enable the PFE key. When the key is enabled, the switch performs an IPL. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 141: Task 17: Configure Management Server (Optional)

    NOTE: PFE keys are encoded to work with the serial number of the installed switch only. Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from IBM. Please have the serial numbers of the failed and replacement switches, and the old PFE key number or transaction code.

  • Page 142: Configure Fms

    1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Management Server from the Configure menu. The Configure FICON Management Server dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 143: Configure Ficon Management Server Dialog Box

    Configure FICON management server dialog box Figure 70 2. Enable or disable the following options by selecting (clicking) the associated check box: — Switch Clock Alert Mode - this option enables or disables a warning message that appears if the switch is set to periodically synchronize date and time with the management server (Task 18: Set switch date and time...

  • Page 144: Santegrity™Binding Features

    Fabrics tab is selected. Using Fabric Binding, you can allow specific switches to attach to specific fabrics in the SAN. This provides security from accidental fabric merges and potential fabric disruption when fabrics become segmented because they cannot merge. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 145: Switch Binding

    To enable, disable, and configure this option, refer to the Fabric information Binding section of Chapter 8, “Optional Features,” in the EFC Manager Software Release 8.3 User Manual for IBM TotalStorage Products. Switch binding This feature is managed through the Switch Binding submenu options available on the element manager Configure menu.
  • Page 146 Enable/Disable switch binding 1. Select the State Change option from the Configure menu's Switch Binding submenu. The Switch Binding State Change dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 147: Switch Binding State Change Dialog Box

    Switch binding state change dialog box Figure 71 2. Perform one of the following steps: • To disable Switch Binding (when a checkmark appears in the Enable Switch Binding check box), click the Enable Switch Binding check box to remove the checkmark, then click Activate.

  • Page 148: Switch Binding Membership List Dialog Box

    WWNs in this dialog box, click the Display Options button at the bottom of the dialog box. When the Display Options dialog box displays, click Nickname, then OK. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 149 3. To prohibit connection to a switch port from a WWN currently in the Membership List, click the WWN or nickname in the Membership List, then click the Remove button. The WWN or nickname will move to the Node List panel. WWNs can only be removed from the fabric if any of the following is true: •...
  • Page 150 WWN is not in the Switch Membership List, the device cannot log in to the switch port and cannot connect to other devices in the zone with Switch Binding enabled. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 151: Flexport

    Flexport kits are available to upgrade the SAN32M1 from 16 to 24 ports, or from 24 to 32 ports. Each port expansion kit includes eight SFP optical transceivers and upgrade instructions.

  • Page 152: Configure Open Trunking Dialog Box

    1. Select Open Trunking from the Configure menu on the menu bar. The Configure Open Trunking dialog box displays. Configure open trunking dialog box Figure 73 2. Enable Open Trunking by clicking the Enable Open Trunking check box to display a check mark. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 153 3. Set the Congestion Thresholds for ports as percentages of link bandwidths, in the range of 1% through 99%. These thresholds are used only when a port becomes an ISL. When the link’s traffic load becomes greater than this percentage, the link is seen as “congested”...
  • Page 154 Right click on columns in the Configuration Threshold table to display menu options that globally change values in the column cells. Use algorithmic threshold Right click in the column to display these options: SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 155 • Set all to Default - Adds checkmarks to all check boxes in this column and sets all cells of Threshold % column to default values. • Clear All - Clears all check boxes in this column and restores values in cells of Threshold % column with previous values. Threshold % Right click in the column to display these options: •...

  • Page 156: Open Trunking Log

    Task 18: Set switch date and time SAN32M1 element manager log entries are stamped with the date and time received from the switch. To set the effective date and time for the switch: 1.

  • Page 157: Set Date And Time Manually

    The switch date and time can be set manually, or set to be periodically updated by the SAN management application (the switch and SAN management application synchronize at least once daily). Figure 75 Configure Date and Time Dialog Box Set date and time manually To set the switch date and time manually: 1.

  • Page 158: Periodically Synchronize Date And Time

    Selectively perform the following configuration tasks for the SAN32M1 switch element manager application according to the customer’s installation requirements. For additional information, refer to the McDATA Element Manager for IBM TotalStorage SAN32M1 Switch User Manual. • Identify the switch to the SAN management application.

  • Page 159: Configure Switch Identification

    • Configure switch and fabric operating parameters. • Configure switch binding. • Configure switch ports. • Configure logical port addresses (FICON Management Style only). • Configure SNMP trap message recipients. • Configure threshold alerts. • Configure OpenTrunking. • Configure and enable e-mail notification. •...

  • Page 160: Task 20: Configure Switch Operating Parameters

    If the switch is installed on a public LAN, the name should reflect the switch’s Ethernet network DNS host name. For example, if the DNS host name is SAN32M1.IBM.com, the name entered in this dialog box should be SAN32M1. b. Click Set Name as Nickname and add a check mark if you want to use the name in the name field as the nickname for the switch’s WWN.

  • Page 161: Switch Parameters

    c. When the warning box displays asking you to confirm the offline state, click OK. 2. Select Switch Parameters from the Operating Parameters submenu (Configure menu tab). 3. The Configure Switch Parameters dialog box displays. Configure switch parameters dialog box Figure 78 NOTE: Ordinarily, you do not need to change values in this dialog box from their defaults.
  • Page 162 The default state is disabled. Enabling the rerouting delay ensures that frames are delivered in order through the fabric to their destination. If there is a change to the SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 163: Task 21: Configure Fabric Operating Parameters

    fabric topology that creates a new path (for example, a new switch is added to the fabric), frames may be routed over this new path if its hop count is less than a previous path with a minimum hop count. This may result in frames being delivered to a destination out of order since frames sent over the new, shorter path may arrive ahead of older frames still in route over the older path.

  • Page 164: Fabric Parameters

    1 through 60. This is the value used for all ports, except those configured for extended distance buffering (10-100 km). The default value is 16. For a description of the buffer-to-buffer credit, refer to industry specification, Fibre Channel Physical and Signaling Interface. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 165 R_A_TOV Configure resource allocation time-out value (R_A_TOV) in tenth-of-a-second increments. This variable works with the error detect time-out value (E_D_TOV) variable to control the switch’s behavior when an error condition occurs. Resources are allocated to a circuit when errors are detected and are not released for reuse until the time set by the R_A_TOV value expires.

  • Page 166: Configure Ports (Open Systems Mode)

    IBM switches and switches that are operating in McDATA Fabric 1.0 mode. • Open Fabric 1.0. Select this mode if the fabric contains IBM directors and switches, as well as other open-fabric compliant switches. Select this mode for managing heterogeneous fabrics.

  • Page 167: Configure Ports Dialog Box (Open Systems Management Style)

    a. Select a blank Name field and type a descriptive port name of 24 or fewer alphanumeric characters. Use a name that reflects the device connected to the port. b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked.

  • Page 168: Configure Ports (Ficon Mode)

    1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Ports from the Configure menu. The Configure Ports dialog box (FICON mode) displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 169: Configure Ports Dialog Box (Ficon Management Style)

    Figure 81 Configure ports dialog box (FICON management style) a. Click the 10-100 km check box to enable extended distance buffering for a port. A check mark in the box indicates extended distance operation up to 100 kilometers (through repeaters) is enabled. b.

  • Page 170: Configure Port Addresses (Ficon Mode)

    1. To configure switch port addresses: At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select the Addresses and Active options from the Configure menu. The Configure Addresses - Active dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 171: Configure Addresses - Active Dialog Box

    Configure addresses - active dialog box Figure 82 a. Select a blank Name field and type a descriptive port name of 24 or fewer alphanumeric characters. Use a name that reflects the device connected to the port. b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked.

  • Page 172: Save Address Configuration As Dialog Box

    Save Address Configuration As dialog box. • At the Configure Addresses - Active dialog box, click Activate to activate the configuration and close the dialog box, or click Close to close the dialog box. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 173: Configure Snmp Trap Message Recipients

    Configure SNMP trap message recipients Perform this procedure to configure community names, write authorizations, and network addresses and for up to 12 SNMP trap message recipients. A trap recipient is a management workstation that receives notification (through SNMP) if a switch event occurs. To configure SNMP trap recipients: 1.

  • Page 174: Configure And Enable E-Mail Notification

    (X) at the upper right corner of the window. 2. Select Configure E-Mail from the Maintenance menu. The Configure E-Mail dialog box displays (Figure 85). Configure E-Mail dialog box Figure 85 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 175: Configure And Enable Ethernet Events

    4. Click OK to save the information and close the dialog box. 5. Double-click the SAN32M1 icon. The Hardware View for the selected switch displays. 6. At the Hardware View, select Enable E-Mail Notification from the Maintenance menu.

  • Page 176: Configure And Enable Call-Home Event Notification

    (X) at the upper right corner of the window. 2. Select Configure Call Home Event Notification from the Maintenance menu. The Configure Call Home Event Notification dialog box displays (Figure 87). Configure call home event notification dialog box Figure 87 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 177: Configure Threshold Alerts

    NOTE: The enable function must also be activated for each switch through the SAN32M1 Element Manager application. Call-home event notification can be active for some switches and inactive for others. 4. Click OK to close the dialog box.

  • Page 178: Procedures

    Use the following procedures to create a new threshold alert, or to modify, activate, deactivate, or delete an alert. Create new alert 1. Select Threshold Alerts from the Configure menu. The Configure Threshold Alerts dialog box displays. Configure threshold alerts dialog box Figure 88 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 179: New Threshold Alerts Dialog Box - First Screen

    If alerts are configured, they will display in table format showing the name of the alert, type of alert (Rx, Tx, or Rx or Tx), and alert state (inactive or active). 2. Click New The New Threshold Alert dialog box displays. New threshold alerts dialog box - first screen Figure 89 3.

  • Page 180: New Threshold Alerts Dialog Box - Second Screen

    8. Enter the interval in minutes in which throughput is measured and threshold notifications can occur. The valid range is 5 minutes to 70,560 minutes. 9. Click Next. A new screen appears for selecting ports for the alerts. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 181: New Threshold Alerts Dialog Box - Third Screen

    New threshold alerts dialog box - third screen Figure 91 10. Either select Port Type or Port List. • If you select Port Type, selecting either E_Ports or F_Ports will cause this alert to generate for all ports configured as E_Ports or F_Ports respectively.

  • Page 182: New Threshold Alerts Dialog Box - Summary Screen

    13. At this point, the alert is not active. To activate the alert, select the alert information that displays in the Configure Threshold Alerts table and select Activate. Configure threshold alerts dialog box - alerts activated Figure 93 SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 183 Modify an alert Use the following steps to modify an existing threshold alert configuration. 1. Select Threshold Alerts from the Configure menu. The Configure Threshold Alerts dialog box displays. 2. Select the alert that you want to modify by clicking the alert information in the table.

  • Page 184: Task 22: Configure Open Trunking

    Because the features are configured at the SAN management application, call-home and e-mail notification are enabled for multiple switches or IBM managed products. To test remote notification: 1. Close the Hardware View for the switch and return to the Product View by clicking the Close icon at the navigation control panel.

  • Page 185: Task 24: Back Up Configuration Data

    Task 11: Configure the call-home feature (optional). The e-mail test sends a test message to e-mail recipients configured while performing Task 19: Configure SAN32M1 Element Manager applications. 4. Click Send Test. Call-home and e-mail test messages are transmitted and an Information dialog box displays. Click OK to close the dialog box.
  • Page 186 SAN management configuration data (switch definitions, user names and passwords, switch date and time, port configurations, operating parameters, SNMP recipients, and e-mail recipients). • Log files (SAN management application logs and IBM TotalStorage SAN32M1 switch element manager application logs). •...

  • Page 187: Tightvnc Network Error Message

    3. If the Hardware View is open, close the view and return to the Products View by clicking close (X) at the upper right corner of the window. 4. Close the SAN management application by selecting Exit from the Product menu. 5.
  • Page 188 CD in a safe location. Insert a blank rewritable CD into the CD-RW drive and format the CD. Refer to step 1 of this procedure for formatting instructions. 7. Go to Task 26: Cable Fibre Channel Ports on page -186. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 189: Task 25: Configure The Switch From The Sanpilot Interface (Optional)

    Task 25: Configure the switch from the SANpilot Interface (optional) If an management server is not available, use the SANpilot interface to configure the switch. Selectively perform the following configuration tasks according to the customer’s installation requirements: • Configure switch ports. •...

  • Page 190: Enter Network Password Dialog Box

    NOTE: The default SANpilot interface user name is Administrator and the default password is password. The user name and password are case-sensitive. d. Click OK. The SANpilot interface opens with the View panel open and the Switch page displayed (Figure 99). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 191: Configure Switch Ports

    View Panel (Switch Page) Figure 99 Configure switch ports Perform procedures in this section to configure names and operating characteristics for Fibre Channel ports. To configure one or more switch ports: 1. At the View panel, select the Configure option at the left side of the panel.

  • Page 192: Configure Panel (Ports Page)

    Select from the drop-down list in the Type column to configure the port type. Available selections are: • Generic mixed port (GX_Port). Use this selection to configure a port as a generic loop port (GL_Port). This is the default selection. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 193: Configure Switch Identification

    If the switch is installed on a public LAN, the name should reflect the switch’s Ethernet network domain name system (DNS) host name. For example, if the DNS host name is SAN32M1.ibm.com, the name entered in this dialog box should be SAN32M1. Chapter 2: Installation tasks...

  • Page 194: Configure Date And Time

    Perform this procedure to configure the effective date and time for the switch. To set the date and time: 1. At the Configure panel, click the Date/Time tab. The Switch page displays with the Date/Time tab selected (Figure 102 on page 163). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 195: Configure Operating Parameters

    Configure panel (switch page with date/time tab) Figure 102 a. Click the Date fields that require change, and type numbers in the following ranges: • Month (MM): 1 through 12. • Day (DD): 1 through 31. • Year (YYYY): greater than 1980. b.

  • Page 196: Configure Panel (Switch Page With Parameters Tab)

    NOTE: If the switch is attached to a fabric element, the switch and element must have unique domain IDs. If the values are not unique, the E_Port connection to the element segments and the switch cannot communicate with the fabric. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 197: Configure Fabric Parameters

    b. At the Insistent Domain ID field, select Enabled or Disabled. When this parameter is enabled, the domain ID configured in the Preferred Domain ID field becomes the active domain identification when the fabric initializes. c. At the Rerouting Delay field, select Enabled or Disabled. When this parameter is enabled, traffic is delayed through the fabric by the specified error detect time out value (E_D_TOV).

  • Page 198: Configure Panel (Switch Page With Fabric Parameters Tab)

    R_A_TOV value must be greater than the E_D_TOV value. b. At the E_D_TOV field, type a value between 2 through 600 tenths of a second (0.2 through 60 seconds). Two seconds (20) is the recommended value. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 199 Available selections are: • McDATA Fabric 1.0 - Select this option if the switch is fabric-attached only to other IBM directors or switches operating in McDATA fabric mode. • Open Fabric 1.0 - Select this option for managing...

  • Page 200: Configure Network Information

    The Configure panel opens with the Ports page displayed. 2. At the Configure panel, click the Switch tab, then click the Network tab. The Switch page displays with the Network tab selected (Figure 105). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 201: Configure Panel (Switch Page With Network Tab)

    Configure Panel (Switch Page with Network Tab) Figure 105 a. At the IP Address field, type the new value as specified by the customer’s network administrator (default is 10.1.1.10). b. At the Subnet Mask field, type the new value as specified by the customer’s network administrator (default is 255.0.0.0).

  • Page 202: Configure Snmp

    (UDP) port numbers for up to six SNMP trap message recipients. A trap recipient is a management workstation that receives notification (through SNMP) if a switch event occurs. To configure SNMP trap recipients: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 203: Configure Panel (Management Page With Snmp Tab)

    1. At the View panel, select the Configure option at the left side of the panel. The Configure panel opens with the Ports page displayed. 2. At the Configure panel, click the Management tab. The Management page displays with the SNMP tab selected (Figure 107 page 171).

  • Page 204: Enable Or Disable The Cli

    Perform this procedure to toggle (enable or disable) the state of the switch’s command line interface. To change the CLI state: 1. At the Configure panel, click the CLI tab. The Management page displays with the CLI tab selected (Figure 108). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 205: Enable Or Disable Host Control

    Configure Panel (Management Page with CLI Tab) Figure 108 2. Perform one of the following steps as required: • Click Enable to activate the CLI. The message Your changes to the CLI enable state have been successfully activated appears. • Click Disable to deactivate the CLI. The message Your changes to the CLI enable state have been successfully activated appears.

  • Page 206: Configure User Rights

    Enter Network Password dialog box. To configure passwords: 1. At the Configure panel, click the Security tab. The Security page displays with the User Rights tab selected (Figure 110 page 175). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 207: Configure Panel (Security Page With User Rights Tab)

    Configure Panel (Security Page with User Rights Tab) Figure 110 2. For the Administrator set of data fields: a. Type the administrator user name (as specified by the customer’s network administrator) in the New User Name field. Use 16 alphanumeric characters or less. b.

  • Page 208: Configure Port Binding

    Click the check box in the Use Attached column to indicate the world wide name specified in the Attached WWN column is to be used for port binding. After activation, the attached WWN appears in the Bound WWN column. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 209: Configure Switch Binding

    2. Click Activate to save the information. The message Your changes to the port binding configuration have been successfully activated appears. Configure Switch Binding Perform this procedure to configure switch binding by attached devices (nodes). The SANtegrity™ feature must be installed to access this control.

  • Page 210: Configure Fabric Binding

    (domain ID and WWN). The SANtegrity feature must be installed to access this control. Refer to Install PFE Keys (Optional) page 184 for instructions. If the feature is not installed, the message This Feature Not Installed appears. To configure fabric binding: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 211: Configure Panel (Security Page With Fabric Binding Tab)

    1. At the Configure panel, click the Fabric Binding tab. The Security page displays with the Fabric Binding tab selected (Figure 113). Configure Panel (Security Page with Fabric Binding Tab) Figure 113 2. The saved status of the fabric binding configuration displays at the top of the page.

  • Page 212: Enable Or Disable Enterprise Fabric Mode

    This Feature Not Installed appears. To enable or disable EFM: 1. At the Configure panel, click the EFM tab. The Security page displays with the EFM tab selected (Figure 114 on page 181). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 213: Configure Opentrunking

    Figure 114 Configure Panel (Security Page with EFM Tab) 2. Perform one of the following steps as required: • Click Enable to activate EFM. The message Your changes to enterprise fabric mode have been successfully activated appears. • Click Disable to deactivate EFM. The message Your changes to enterprise fabric mode have been successfully activated appears.

  • Page 214: Configure Panel (Performance Page With Opentrunking Tab)

    At the Backpressure Event Notification field, select Enabled or Disabled. When this parameter is enabled, backpressure events are recorded in the event log, and SNMP trap messages are generated and transmitted (if SNMP is configured). SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 215 A backpressure event occurs when the percent time an ISL has low BB_Credit exceeds the low BB_Credit threshold. d. The low BB_Credit threshold is the percent time an ISL is allowed to not transmit data because BB_Credit is unavailable. When the threshold is exceeded, data is rerouted to another ISL.

  • Page 216: Install Pfe Keys (Optional)

    The total number of characters may vary. The key is case sensitive and must be entered exactly, including dashes. The following is an example of a PFE key format: XxXx-XXxX-xxXX-xX. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 217: Operations Panel (Feature Installation Tab)

    After obtaining the PFE key, install the feature as follows: 1. Set the switch offline as follows: a. At the Configure panel, select the Operations option at the left side of the panel. The Operations panel opens and the Switch page displays with the Beacon tab selected b.

  • Page 218: Task 26: Cable Fibre Channel Ports

    NOTE: PFE keys are encoded to work with the serial number of the installed switch only. Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from IBM. Please have the serial numbers of the failed and replacement switches, and the old PFE key number or transaction code.

  • Page 219: Task 27: Connect Switch To A Fabric Director (Optional)

    Task 27: Connect Switch to a Fabric Director (Optional) To provide Fibre channel connectivity between public devices and fabric-attached devices, connect the switch to an expansion port (E_Port) of an IBM Director. The switch port to director port connection is called an interswitch link (ISL). In addition: •...

  • Page 220: Port Properties Dialog Box

    NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 221 9. Ensure the Link Incident field displays None and the Reason field is blank. If an ISL segmentation or other problem is indicated, go MAP 0000: Start MAP on page 195 to isolate the problem. If no problems are indicated, installation tasks are complete. Chapter 2: Installation tasks...
  • Page 222 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 223: Chapter 3 Diagnostics

    IP address 10.1.1.10 IP address (factory preset) 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Quick start Table 9 lists the MAPs in this chapter. Fault isolation normally begins MAP 0000: Start MAP on page 195. © Copyright IBM Corp. 2005...

  • Page 224: Map Summary

    Go to 0700. Fabric controller database invalid. Go to 0700. Maximum interswitch hop count exceeded. Go to 0700. Remote switch has too many ISLs Reduce no. of ISLs E_Port is segmented. Go to 0700. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 225 Event Codes versus maintenance action (Continued) Table 10 Event Explanation Action Code Switch is isolated. Go to 0700. E_Port connected to an unsupported switch. Go to 0700. Fabric Init Error Perform data collection and contact service representative. ISL frame delivery error threshold Perform data collection and contact service representative.
  • Page 226 0600. SFP hot-removal completed. No action required. SFP failure. Go to 0600. Implicit incident. Go to 0600. Bit-error threshold exceeded. Go to 0600. Loss of signal or loss of synchronization. Go to 0600. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 227: Map 0000: Start Map

    Event Codes versus maintenance action (Continued) Table 10 Event Explanation Action Code Not operational primitive sequence (NOS) received. Go to 0600. Primitive sequence timeout. Go to 0600. Invalid primitive sequence received for link state. Go to 0600. SBAR module anomaly detected. No action required.
  • Page 228 All are case sensitive and required when prompted at the EFC Manager Login dialog box. Continue. Are you at the EFC Server or customer-supplied server running the EFCM Lite application? ↓ Go to step SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 229 Did the EFC Server lock up or crash and: • Display an application warning or error message, or • Not display an application warning or error message, or • Display a Dr. Watson for Windows 2000 dialog box? ↓ An EFC Server application problem is indicated. Event codes are not recorded.

  • Page 230: Shut Down Windows Dialog Box

    (POSTs). During POSTs: 1. The green LCD panel illuminates. 2. The green hard disk drive (HDD) LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 231: Lcd Panel During Boot Sequence

    3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 119): Boot from LAN? Press <Enter> LCD panel during boot sequence Figure 119 4. Ignore the message. After ten seconds, the server performs the boot sequence from the basic input/output system (BIOS).

  • Page 232: Efc Manager Product View

    A yellow triangle indicates at least one switch is operating in degraded mode. • A red diamond with yellow background indicates at least one switch is not operational. • A grey square indicates the status of at least one switch is unknown SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 233 The grey square indicates the EFC Server cannot communicate with the switch because: • The switch-to-EFC Server Ethernet link failed. • Ac power distribution in the switch failed. • The control processor (CTP) card failed. Does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem? ↓...
  • Page 234 Double-click the icon representing the switch reporting the problem. The Hardware View displays. At the Hardware View: • Observe whether the SAN32M1 Status table is yellow and switch status is NOT OPERATIONAL. • Inspect FRUs for a blinking red and yellow diamond (failed FRU indicator) that overlays a FRU graphic.
  • Page 235 Click the icon representing the switch reporting the problem. The Hardware View displays. At the Hardware View: • Observe whether the SAN32M1 Status table is yellow and switch status is Minor Failure or Not Installed. • Inspect FRUs for a blinking red and yellow diamond (failed FRU indicator) that overlays the FRU graphic.

  • Page 236: Port Properties Dialog Box

    Configure Open Trunking dialog box. Does the Operational State field display a Beaconing message and the Beaconing field display an On message? ↓ Go to step SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 237 Port beaconing is enabled. a. Consult with the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing: 1. At the Hardware View, right-click the port graphic. A pop-up menu appears. 2. Click Enable Beaconing. The check mark disappears from the box adjacent to the option, and port beaconing is disabled.
  • Page 238 A link incident problem is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0600: port failure and link incident analysis on page 261. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 239 Obtain event codes from the Event Log. If multiple event codes are found, note all codes and associated severity levels. Record the date, time, and listed sequence, and determine if the codes are related to the reported problem. Begin fault isolation with the most recent event code with the highest severity level.
  • Page 240 Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated PWR or ERR indicator. • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from fans. Does the switch appear powered on? SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 241 ↓ A power distribution problem is indicated. Go to step 23 obtain event codes. If no event codes are found, go to 0100: power distribution analysis on page 218. A faulty PWR LED is indicated, but Fibre Channel port operation is not disrupted.
  • Page 242 Microsoft Internet Explorer) and an Internet connection to the switch reporting the problem. ↓ Go to step Is the web browser PC powered on and communicating with the switch through the Internet connection? ↓ Go to step SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 243: Username And Password Required Dialog Box

    Boot the web browser PC. a. Power on the PC in accordance with the instructions delivered with the PC. The Windows desktop appears. b. Launch the PC browser application by double-clicking the appropriate icon at the Windows desktop. c. At the Netsite field (Netscape Navigator) or Address field (Internet Explorer), type http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the IP address of the switch (obtained in step...

  • Page 244: Sanpilot View Panel - Switch View

    PC cannot communicate with the switch because: • The switch-to-PC Internet link could not be established. • AC power distribution in the switch failed, or AC power was disconnected. • The switch’s CTP card failed. Continue. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 245 Ensure the switch reporting the problem is connected to facility AC power. Inspect the switch for indications of being powered on, such • At the front panel, an illuminated PWR LED or ERR LED. • Green LEDs illuminated on the power supplies. •...

  • Page 246: Sanpilot Port Properties Tab

    Inspect the Beaconing and Operational State fields.* SANpilot port properties tab Figure 126 Does the Operational State field display a Beaconing message and the Beaconing field display an On message? ↓ Go to step SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 247 Port beaconing is enabled. a. Consult the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing: 1. At the View panel, select Operations at the left side of the panel. The Operations panel opens with the Port Beaconing page displayed.
  • Page 248 Inspect the State fields for Fan 0, and Fan 1 through Fan 3. Does the State field display a Failed or Not Installed message for any of the fans? ↓ The switch appears operational. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 249 A fan failure is indicated. Continue to the next step to obtain event codes. If no event codes are found, go to MAP 0500: fan and CTP card failure analysis on page 256. Obtain event codes from the SANpilot event log. If multiple event codes are found, note all codes and associated severity levels.

  • Page 250: Map 0100: Power Distribution Analysis

    Was an event code 200, 201, 202, or 208 observed at the Event Log (EFC Server) or at the SANpilot event log? ↓ Go to step The following table lists event codes, brief explanations of the codes, and the associated steps that describe fault isolation procedures. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 251 Event Explanation Action Code Power supply AC voltage failure. Go to step Power supply DC voltage failure. Go to step Power supply thermal failure. Go to step Power supply false shutdown. Go to step Is remote fault isolation being performed at the EFC Server? ↓...
  • Page 252 (blinking red and yellow diamond) does not appear. Is a failure indicated? ↓ The switch appears operational. A redundant power supply failed and must be removed and replaced. (RRP: power supply on page 372). SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 253 • This procedure is concurrent and can be performed while the switch is powered on. • Perform the data collection procedure after FRU removal and replacement. Did power supply replacement solve the problem? ↓ The switch appears operational. Contact the next level of support. At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem?
  • Page 254 CTP card. If required, partially remove and reseat the power supplies. Was a corrective action performed? ↓ Go to step Verify operation of both power supplies. a. Inspect the power supplies and ensure the green LEDs illuminate. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 255 b. At the Hardware View, observe the graphics representing the power supplies and ensure a failure symbol (blinking red and yellow diamond) does not appear. Is a failure indicated? ↓ The switch appears operational. Inspect the switch for indications the power supplies are operational, but the switch is not receiving DC power.

  • Page 256: Map 0200: Post, Reset, Or Ipl Failure Analysis

    MAP 0200: POST, reset, or IPL failure analysis When the switch is powered on, it performs a series of power-on self-tests (POSTs). When POSTs complete, the switch performs an initial program load (IPL) that loads firmware and brings the unit SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 257 411) and performed an online dump. All Fibre Channel ports reset after the failure and attached devices momentarily logout, login, and resume operation. Perform the data collection procedure and return the CD to IBM for analysis. Chapter 3: Diagnostics...

  • Page 258: Map 0300: Console Application Problem Determination

    Security dialog box displays (Figure 127). NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action controls the browser-capable PC, not the rack-mount EFC Server. Figure 127 Windows Security Dialog Box SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 259: Windows Task Manager Dialog Box (Applications Page)

    b. Click Task Manager. The Windows Task Manager dialog box displays with the Applications page open by default (Figure 128). Windows task manager dialog box (applications page) Figure 128 c. Select (highlight) the Enterprise Fabric Connectivity Manager entry and click End Task. The EFC Manager application closes. Continue to the next step.

  • Page 260: Lcd Panel During Boot Sequence

    BIOS. During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: • Host name. • System date and time. • LAN 1 and LAN 2 IP addresses. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 261: Efc Manager Login Dialog Box

    • Fan 1, fan 2, fan 3, and fan 4 rotational speed. • CPU temperature. • Hard disk capacity. • Virtual and physical memory capacity. d. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information.
  • Page 262 Power off the client workstation. Upgrade the downlevel EFC Manager application (Install or upgrade software on page 365). Did the software upgrade solve the problem? ↓ The EFC Server appears operational Contact the next level of support. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 263 Did the Element Manager application display a dialog box with the message Element Manager error 5001 or Element Manager error 5002? ↓ A Element Manager application error occurred. Click OK to close the dialog box and close the EFC Manager and Element Manager applications.

  • Page 264: Dr. Watson For Windows 2000 Dialog Box

    (user.dmp) from the local disk (C:) to the CD-RW drive (D:). c. At the EFC Server, press the left edge (PUSH label) of the LCD panel to disengage the panel and expose the CD-RW drive. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 265: Lcd Panel During Boot Sequence

    Remove the CD and return it to IBM customer support personnel for analysis. Go to step Did the EFC Server crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)? ↓...
  • Page 266 At the EFC Manager Login dialog box, type a user name, password, and EFC Server name (obtained in MAP 0000: Start on page 195, and all are case sensitive), and click Login. The application opens and the Products View displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 267: Map 0400: Loss Of Console Communication

    Figure 134 EFC manager login dialog box Did the Product View display and does the EFC Manager application appear operational? ↓ The problem is transient and the EFC Server appears operational. Contact the next level of support. MAP 0400: loss of console communication This MAP describes fault isolation of the Ethernet communication link between a switch and the EFC Server, or between a switch and a web browser PC running the SANpilot interface.
  • Page 268 The application runs in the background as a Windows 2000 service and starts automatically when the EFC Server is powered on. Click EFC Management Services at the Windows 2000 task bar. The EFC Management Services window displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 269: Efc Management Services Window

    EFC management services window Figure 135 Is the EFC Server powered on and the EMS application running? ↓ Go to step Did the switch-to-EFC Server Ethernet connection recover? ↓ The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. Reboot the EFC Server PC.

  • Page 270: Efc Manager Login Dialog Box

    EFC Server name (obtained in MAP 0000: Start on page 195), and click Login. The application opens and the Product View displays. EFC manager login dialog box Figure 136 Did the switch-to-EFC Server Ethernet connection recover? SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 271 ↓ The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. Is fault isolation being performed at the switch or EFC Server? ↓ Remote fault isolation is being performed through the SANpilot interface. Go to step At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the...
  • Page 272 Ensure an RJ-45 Ethernet cable connects the EFC Server adapter card to an Ethernet hub. If not, connect the cable as directed by the customer. c. Ensure both Ethernet cables are not damaged. If damaged, replace the cables. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 273: Interconnecting Multiple Hubs

    Was a corrective action performed? ↓ Go to step Does the LAN configuration use multiple Ethernet hubs that are daisy-chained? ↓ Go to step Verify the hubs are correctly interconnected (refer to next figure). a. At the first (top) Ethernet hub, verify: 1.
  • Page 274 Replace the Ethernet hub. Refer to the supporting documentation shipped with the hub for instructions. Did hub replacement solve the problem? ↓ The switch-to-EFC Server connection is restored and appears operational. A switch Ethernet port failure is indicated. Go to step SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 275 Contact the next level of support. A switch firmware upgrade is required. Download the firmware (Download a firmware version to a switch page 358). After the download, perform the data collection procedure and return the CD to IBM for analysis. Chapter 3: Diagnostics...
  • Page 276 — LAN 1 and LAN 2 IP addresses. — Fan 1, fan 2, fan 3, and fan 4 rotational speed. — CPU temperature. — Hard disk capacity. — Virtual and physical memory capacity. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 277 b. After a few seconds, the LCD panel displays the following (Figure 138): LAN 2: 010.001.001.001 LCD panel (LAN 2 IP address) Figure 138 c. Depending on switch-to-server LAN connectivity, record the appropriate IP address (LAN 1 or LAN 2). Continue to the next step.

  • Page 278: Connection Description Dialog Box

    Accessories, and HyperTerminalHyperTerminal. The Connection Description dialog box displays. Connection description dialog box Figure 139 f. Type IBM TotalStorage SAN32M1 switch in the Name field and click OK. The Connect To dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 279: Connect To Dialog Box

    Connect to dialog box Figure 140 g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch) and click OK. The COMn dialog box displays (where n is 1 or 2). COMn dialog box (COM1 or COM2) Figure 141 Chapter 3: Diagnostics...

  • Page 280: Hyperterminal Window

    (including the IP address). Hyperterminal window - configuration information Figure 142 k. Record the switch IP address. l. Select Exit from the File pull-down menu to close the HyperTerminal application. The following message box appears: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 281: Disconnect Verification Message Box

    Disconnect verification message box Figure 143 m. Click Yes. The following message box appears: Save session device verification message box Figure 144 n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal.

  • Page 282: Modify Network Address Dialog Box

    At the Product View, select New Product from the Configure menu on the navigation control panel. The New Product dialog box displays. New product dialog box Figure 146 e. Type the configured IP address in the Network Address field. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 283 Select SAN32M1 from the Product Type list box and click OK. Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover? ↓ The switch-to-EFC Server connection is restored and appears operational.
  • Page 284 An unrecoverable Ethernet fault (reported as event code 433) is indicated. The event code is not reported to the Event Log or the SANpilot event log, and must be verified through the switch maintenance port. A maintenance terminal (desktop or notebook PC) SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 285: Connection Description Dialog Box

    At the Windows Workstation menu, sequentially select Programs, Accessories, and HyperTerminal. The Connection Description dialog box displays. Connection description dialog box Figure 147 f. Type SAN32M1 in the Name field and click OK. The Connect To dialog box displays. Chapter 3: Diagnostics...

  • Page 286: Connect-To Dialog Box

    Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK. The COMn dialog box displays (where n is 1 or 2). COMn dialog box (COM1 or COM2) Figure 149 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 287: Hyperterminal Window - Event Log

    h. Configure the Port Settings parameters as follows: — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays.

  • Page 288: Map 0500: Fan And Ctp Card Failure Analysis

    MAP 0500: fan and CTP card failure analysis This MAP describes fault isolation for the CTP card (which is not a FRU) and fans. Failure indicators include: • The amber LED on a fan illuminates. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 289 Third cooling fan failed. Go to step Fourth cooling fan failed. Go to step Fifth cooling fan failed (does not apply to IBM Go to step TotalStorage SAN32M1 switch). Sixth cooling fan failed (does not apply to IBM Go to step TotalStorage SAN32M1 switch).
  • Page 290 Does inspection of a fan indicate a failure? Indicators include: • The amber LED at the upper left corner of a fan illuminates. • The fan is not rotating. ↓ Go to step The switch appears operational. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 291 Does the SANpilot interface appear operational? ↓ Analysis for an Ethernet link, AC power distribution, or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 195. If this is the second time at this step, contact the next level of support.
  • Page 292 358). Perform the data collection procedure after the download. Continue. Did the firmware download solve the problem? ↓ The switch appears operational. The SBAR module on the CTP card failed. Contact the next level of support. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 293: Map 0600: Port Failure And Link Incident Analysis

    MAP 0600: port failure and link incident analysis This MAP describes fault isolation for small form factor pluggable (SFP) transceivers and Fibre Channel link incidents. Failure indicators include: • One or more amber LEDs on the Fibre Channel ports illuminate. •...
  • Page 294 Each port has an amber LED and a blue (2 Gbps operation) or green (1 Gbps operation) LED adjacent to the port. The amber LED illuminates and the blue or green LED extinguishes if the port fails. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 295 Is an amber port LED illuminated but not blinking (beaconing)? ↓ The switch appears operational, however a link incident or other problem may have occurred. Perform fault isolation at the EFC Server or customer-supplied server. Go to step As indicated by a message or event code 506, 512, or 514, a Fibre Channel port failed and the SFP optical transceiver must be removed and replaced.
  • Page 296 Inspect the Operational State field. Scroll down the View panel as necessary. Table 11 on page 265 lists port operational states and MAP 0600 steps that describe fault isolation procedures. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 297: Port Operational States And Actions (Sanpilot)

    Port operational states and actions (SANpilot) Table 11 Operational State Action Offline Go to step Not Operational Go to step Port Failure Go to step Testing Internal or external loopback test in process. Exit MAP. Invalid Attachment Go to step Link Reset Go to step...

  • Page 298: Port Operational And Led States (Efc Server)

    External loopback test in process. Exit MAP. Beaconing Off or On Blinking Go to step Invalid Attachment Go to step Link Reset Go to step Link Incident Go to step Segmented E_Port Go to 0700. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 299 A link incident may have occurred, but the LIN alerts option is not enabled for the port and the attention indicator does not appear. At the Hardware View, click Logs and select Link Incident Log. The Link Incident Log displays. If a link incident occurred, the affected port number is listed with one of the following messages.
  • Page 300 If a nickname is not assigned to the WWN, the WWN is prefixed by the device manufacturer’s name. • If a nickname is assigned to the WWN, the nickname appears in place of the WWN. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 301 External loopback adapter connected to the Go to step port. N-Port connection not allowed on this port. Go to step Non-IBM switch at other end of the ISL. Go to step Port binding violation - Unauthorized WWN. Go to step Unresponsive node connected to port.

  • Page 302: Configure Ports Dialog Box

    Select expansion port (E_Port) if the port is cabled to a fabric element (director or switch) to form an ISL. d. Click the Activate button to save the configuration information and close the dialog box. Did reconfiguring the port type solve the problem? SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 303: Configure Fabric Parameters Dialog Box

    Link Parameter (ELP) revision level. • The switch is configured for operation in Open Fabric 1.0 mode and is connected to a non-IBM switch at the incorrect ELP revision level. • The switch is configured for operation in McDATA Fabric 1.0 mode and is connected to a non-IBM switch.
  • Page 304 Select the McDATA Fabric 1.0 option if the switch is fabric-attached only to other IBM switches that are also operating in McDATA Fabric 1.0 mode. Select the Open Fabric 1.0 option if the fabric contains OEM switches that are open-fabric compliant.
  • Page 305 a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached device offline. b. Block the port. Refer to Block or Unblock a Port on page 45. c.

  • Page 306: Fabric Binding Dialog Box (First)

    Switch binding - state change dialog box Figure 156 g. Ensure the Enable Switch Binding checkbox is enabled (checked) for both switches. h. Ensure the Connection Policy radio buttons are compatible for both switches. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 307: Fabric Binding Dialog Box (Second)

    i. Click Activate for each switch. The switch binding feature is consistently enabled for both switches. Did configuring the fabric and switch binding parameters solve the problem? ↓ The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. A port connection is not allowed because of a fabric binding mismatch.

  • Page 308: Fabric Binding Dialog Box (Third)

    Switch membership lists must be compatible for both fabric elements. a. At the Hardware View for each switch, click Configure and select Switch Binding and Edit Membership List. The Switch Binding - Membership List dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 309: Switch Binding - Membership List Dialog Box

    Figure 159 Switch binding - membership list dialog box b. At the Switch Binding - Membership List dialog box ensure the Switch Membership List is updated and correct for each switch, then click Activate for each switch. The switch binding feature is consistently enabled for both switches.

  • Page 310: Clear Link Incident Alert(S) Dialog Box

    Contact IBM support personnel to obtain software maintenance release 4.02.00. This release is required to correct the problem and allow IBM switches to communicate with CNT UltraEdge WAN Gateways. Exit MAP. The switch and attached device are performing a Fibre Channel link reset.
  • Page 311 Did the link incident recur? ↓ The problem is transient and the Fibre Channel link and switch appear operational. Exit MAP. Inspect the fiber-optic jumper cable attached to the port and ensure the cable is not bent and connectors are not damaged. If the cable is bent or connectors are damaged: a.
  • Page 312 Contact the next level of support. Exit MAP. The switch port reporting the problem is causing the recurrent link incident. The recurring link incident indicates port degradation and a possible pending failure. Go to step SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 313: Map 0700: Fabric, Isl, And Segmented Port Problem Determination

    MAP 0700: fabric, ISL, and segmented port problem determination This MAP describes isolation of fabric logout, interswitch link (ISL), and port segmentation problems. Failure indicators include: • An event code recorded at the Event Log or the SANpilot event log. •...
  • Page 314 The problem is transient and the switch-to-fabric device connection appears operational. Inspect the port state and LED status for the port. a. At the Hardware View, click the port graphic. The Port Properties dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 315: Port Properties Dialog Box

    b. Inspect the Operational State field. Port properties dialog box Figure 161 NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box.
  • Page 316 As a result, a disruptive server logout and login occurred for all attached devices. All attached devices resume operation after management server login. Perform the data collection procedure and return the CD to IBM for analysis. As indicated by an event code 062, the fabric controller software detected a path within the connected multiswitch fabric that traverses more than three interswitch links (ISLs or hops).
  • Page 317 • Intrepid 6064 Director in a multiswitch fabric that has more than 48 ISLs attached. • Intrepid 6140 Director in a multiswitch fabric that has more than 70 ISLs attached. • Other fabric element (director or switch) in a multiswitch fabric that has more than 32 ISLs attached.
  • Page 318 The switch E_Port segmented because the error-detect time-out value (E_D_TOV) or resource allocation time-out value (R_A_TOV) is incompatible with the attached fabric element. a. Contact IBM customer support or engineering personnel to determine the recommended E_D_TOV and R_A_TOV values for the switches.

  • Page 319: Configure Fabric Parameters Dialog Box

    Configure fabric parameters dialog box Figure 162 e. Type the recommended E_D_TOV and R_A_TOV values, then click Activate. f. Repeat steps d and e at the Hardware View for the switch attached to the segmented switch. Use the same E_D_TOV and R_A_TOV values.

  • Page 320: Configure Switch Parameters Dialog Box

    Contact the next level of support. The switch E_Port segmented because two switches have incompatible zoning configurations. An identical zone name is recognized in the active zone set for both switches, but the zones contain different members. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 321: Active Zone Set View

    a. Work with the system administrator to determine the desired zone name change for the one of the affected switches.Zone names must conform to the following rules: • The name must be 64 characters or fewer in length. • The first character must be a letter (a through z), upper or lower case.
  • Page 322 Did the zone name change solve the problem and did both switches join through the ISL to form a fabric? ↓ The switches, associated ISL, and multiswitch fabric appear operational. Contact the next level of support. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 323 The switch E_Port segmented because a response to a verification check indicates the attached switch is not operational. a. Perform the data collection procedure for the switch and return the CD to IBM for analysis. b. Go to MAP 0000: Start MAP on page 195 and perform fault isolation for the failed switch.
  • Page 324 Notify the customer that the switch will be set offline. Ensure the system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. b. Set the switch offline (Set offline state on page 350) SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 325: Configure Fabric Parameters Dialog Box

    (hello timeout) to a verification check indicates an attached switch is not operational. a. Perform the data collection procedure at the operational switch and return the CD to IBM for analysis. This information may assist in fault isolating the failed switch. b. Go to...
  • Page 326 • Relieve the congestion by adding parallel ISLs between the switches reporting the problem. • Increase the ISL link speed between the switches reporting the problem (from 1 Gbps to 2 Gbps). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 327: Bytes 8 Through 11 Failure Reasons And Actions

    • Reroute Fibre Channel traffic by moving device connections to a less-congested region of the fabric. Did the corrective action solve the problem and relieve the reported low BB_Credit condition? ↓ The ISL appears operational. Exit MAP. Contact the next level of support. Exit MAP. A 150 event code indicates a zone merge process failed during ISL initialization.
  • Page 328 ↓ The merged zone appears operational. Exit MAP. Perform the data collection procedure and return the CD to IBM for analysis. Contact the next level of support. Exit MAP. A zone merge process failed during ISL initialization. The following list explains the reason: •...

  • Page 329: Map 0800: Server Hardware Problem Determination

    Are you performing fault isolation at a customer-supplied server communicating with the switch through the SANpilot interface? ↓ The server and Internet browser application are not IBM- supported and analysis for the failure is not described in this MAP. Refer to the supporting documentation shipped with the server for instructions on resolving the problem.
  • Page 330 A pop-up menu appears. b. Select Task Manager. The Windows Task Manager dialog box displays with the Applications page open by default. Click the Performance tab to open the Performance page. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 331: Windows 2000 Task Manager Dialog Box - Performance

    Windows 2000 task manager dialog box - performance Figure 166 c. At the Physical Memory (K) portion of the dialog box, inspect the total amount of physical memory. d. Close the dialog box by clicking Close (X) at the upper right corner of the window.

  • Page 332: Lcd Panel During Boot Sequence

    BIOS. During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: • Host name. • System date and time. • LAN 1 and LAN 2 IP addresses. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 333: Efc Manager Login Dialog Box

    • Fan 1, fan 2, fan 3, and fan 4 rotational speed. • CPU temperature. • Hard disk capacity. • Virtual and physical memory capacity. d. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information.

  • Page 334: Shut Down Windows Dialog Box

    EFC Server powers down. c. Wait approximately 30 seconds and press the power ( ) button on the LCD panel to power on the server and perform POSTs. During POSTs: 1. The green LCD panel illuminates. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 335: Lcd Panel During Boot Sequence

    2. The green HDD LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. 3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 170): Boot from LAN? Press <Enter>...
  • Page 336 EFC Manager application install and open successfully? ↓ The server appears operational. Exit MAP. Additional analysis for the failure is not described in this MAP. Contact the next level of support. Exit MAP. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 337: Chapter 4 Repair Information

    Chapter 4: Repair information This chapter describes the repair and repair-related procedures for the SAN32M1 and associated field-replaceable units (FRUs). These procedures are described: • Obtain log information. • Display and use EFC Server views. • Obtain and interpret port diagnostic and performance data, and perform port diagnostic loopback tests.

  • Page 338: Procedural Notes

    (referencing) procedure and continue to the next step of that procedure. 4. After replacing a FRU, extinguish the System Error light-emitting diode (LED) on the front of the switch. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 339: Using Log Information

    Using log information The Enterprise Fabric Connectivity (EFC) Manager and SAN32M1 Element Manager applicationprovide access to ten logs that provide information for administration, operation, and maintenance personnel. Each log stores up to 1,000 entries. The most recent entry appears at the top of a log. If a log is full, a new entry overwrites the oldest entry.

  • Page 340: Efc Audit Log

    Audit Log from the Logs menu at the Products View. For a description of the EFC Audit Log and an explanation of button functions at the bottom of the log window, refer to the EFC Manager Software Release 8.3 User Manual for IBM TotalStorage Products, GC26-7668. EFC event log...

  • Page 341: Efc Session Log

    172) records an entry when the status of a switch changes. The log reflects the previous status and current status of the switch, and indicates the instance of a IBM TotalStorage SAN32M1 switch Element Manager application that should be opened to investigate a problem. The information is useful to maintenance personnel for fault isolation and repair verification.

  • Page 342: Efc Fabric Log

    (for example, a switch was added or removed, an ISL was added or removed, the fabric was renamed or persisted, or a zone set became active). • The Description column displays a description of the change in the fabric. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 343: Audit Log

    Audit log The Audit Log displays a history of all configuration changes made to a switch from the Element Manager application or a simple network management protocol (SNMP) management workstation. This information is useful for system administrators and users. To open the Audit Log from the Hardware View, Port List View, or Performance View, select Audit Log from the Logs menu on the navigation control panel.

  • Page 344: Hardware Log

    Hardware log The Hardware Log (Figure 174) displays a history of FRU removals and replacements (insertions) for the switch. The information is useful to maintenance personnel for fault isolation and repair verification SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 345: Hardware Log

    Hardware log Figure 174 To open the Hardware Log, select Hardware Log from the Logs menu on the navigation control panel. The log contains the following columns: • Date/Time - the date and time the FRU was inserted or removed. •...

  • Page 346: Link Incident Log

    Port - the port number that reported the link incident (0 through 31). • Link Incident - a brief description of the link incident. Problem descriptions include: — Implicit incident. — Bit-error threshold exceeded. — Link failure - loss-of-signal or loss-of-synchronization. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 347: Threshold Alert Log

    — Link failure - not-operational primitive sequence received. — Link failure - primitive sequence timeout. — Link failure - invalid primitive sequence received for current link state. Refer to MAP 0600: port failure and link incident analysis on page 261 or MAP 0700: fabric, ISL, and segmented port problem determination page 281 for corrective actions in response to these link incident messages.
  • Page 348 The type of alert: transmit (TX) or receive (RX). • Utilization % Percent usage of traffic capacity. This is the percent of the port’s throughput capacity achieved by the measured throughput. This setting constitutes the threshold value and is configured through SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 349 the Configure Threshold Alerts dialog box. For example, a value of 25 means that threshold occurs when throughput reaches 25 percent of the port’s capacity. • Alert Time The time that the utilization % must exist before an alert is generated.

  • Page 350: Sanpilot Logs

    Fibre Channel traffic after the re-route action. SANpilot logs To open a SANpilot log, click the Logs tab at the Monitor panel. The Monitor panel opens with the Logs page displayed (Figure 178). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 351: Monitor Panel (Logs Page)

    All Logs - collects the information for each log into a single text page. NOTE: For details on the logs, review the IBM TotalStorage SANpilot User Manual. Each log contains a link that brings the user to a page of ASCII text...

  • Page 352: Using Views

    The information is useful to maintenance personnel for isolating port problems. To open the Port List View, select Port List from the View menu on the navigation control panel. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 353: Port List View

    Port list view Figure 179 The port row provides status information in the following columns: • Port # - the port number (0 through 31). • Addr - the switch logical port address in hexadecimal format (FICON management style only). •...

  • Page 354: Fru List View

    FRU list view The FRU List View ( Figure 180 on page 323 ) displays a list of all switch FRUs. The information is useful to maintenance personnel for fault isolation and repair verification. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 355: Fru List View

    FRU list view Figure 180 To open the FRU List View from the Hardware View, click View and select FRU List. The FRU List View contains the following columns: • FRU - an acronym representing the FRU type. FRU acronyms are: —...

  • Page 356: Node List View

    Addr - the switch logical port address (05 through 43 inclusive) in hexadecimal format. • Node Type - the type of attached device. This information is supplied by the device (if supported). Node types include: SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 357: Performance View

    — Unknown or other. — Hub, switch, gateway, or converter. — Host or host bus adapter (HBA). — Proxy agent. — Storage device or storage subsystem. — Module. — Software driver. • Port WWN- the eight-byte (16-digit) world-wide name (WWN) assigned to the port or Fibre Channel interface installed on the attached device.

  • Page 358: Zone Sets View

    If two switches have a zone name conflict (duplicate zone names exist), the zone sets cannot merge, the connecting E_Port at each switch segments to prevent the creation of an ISL, and the switches do not form a multiswitch fabric. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 359: Performing Port Diagnostics

    Performing port diagnostics Port diagnostics are performed at the switch and SAN32M1 Element Manager application. These diagnostics include: • Inspecting port light-emitting diodes (LEDs) at the switch. • Obtaining port degradation or failure information at the Element Manager application’s Hardware View.

  • Page 360: Hardware View

    Refer to Table 1 on page 28 for an explanation of alert symbol indications. Figure 183 Hardware view Click the port connector (leftmost port) to open the Port Properties dialog box (Figure 184) SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 361: Port Properties Dialog Box

    Port properties dialog box Figure 184 NOTE: If the Open Trunking feature is installed an additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box. The dialog box provides the following information: •...
  • Page 362 — Incompatible operating parameters. — Duplicate domain ID(s). — Incompatible zoning configurations. — Build fabric protocol error. — No principal switch. — No response from attached switch. — Exchange link protocol (ELP) retransmission failure timeout. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 363 Port is configured as an E_Port, but attaches to a node device. • 07 Non-IBM switch at other end of the ISL. The cable is connected to a non-IBM switch and interop mode is set to McDATA fabric mode.

  • Page 364: Performance View

    Performance view Figure 185 When the Performance View opens, no port statistics or errors appear. The message Click on gauge above to display statistics for that port appears beneath the port bar graphs. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 365 Each port bar graph in the upper portion of the view displays the instantaneous transmit or receive activity level for the port, and is updated every five seconds. The relative value displayed is the greater of either the transmit or receive activity (whichever value is greatest when sampled).

  • Page 366: Perform Loopback Tests

    1. Notify the customer that a disruptive internal loopback test is to be performed on a port. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached devices offline. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 367: Port Diagnostics Dialog Box

    NOTE: An SFP transceiver must be installed in the port during the test. A switch can remain attached during the test. 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch to be tested. The Hardware View for the selected switch displays.
  • Page 368 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch for which the loopback test is to be performed. The Hardware View for the selected switch displays. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 369 4. At the Hardware View, verify the location of the port to be tested. When the mouse pointer is passed over the graphical port on the front view of the switch, the port highlights with a blue border and an pop-up displays Switch Port. 5.

  • Page 370: Perform Channel Wrap Test

    5. Right-click the port to be tested, then select Channel Wrap from the pop-up menu. The Channel Wrap On for Port n (where n is the port number) dialog box displays (Figure 187). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 371: Swapping Ports

    Channel wrap on for port n dialog box Figure 187 6. Click OK to enable channel wrapping for the port. Swapping ports Use the port swap procedure to swap a device connection and logical port address from a failed Fibre Channel port to an operational port. Because both ports are blocked during the procedure, switch communication with the attached device is momentarily disrupted.

  • Page 372: Collecting Maintenance Data

    (DRAM) to a dump area in FLASH memory on the CTP card, then transfers (through the Ethernet connection) the captured dump file from FLASH memory to the EFC Server hard drive. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 373: Sanpilot Interface

    NOTE: An optional full-volatility feature is often required at military sites that process classified data. If the feature is enabled through the switch’s maintenance port, a memory dump file (that possibly includes classified Fibre Channel frames) is not included as part of the data collection procedure Perform the maintenance data collection procedure after a firmware fault is corrected or a failed FRU is replaced to capture the data for analysis by support personnel.

  • Page 374: Save As Dialog Box

    Save in drop-down menu, type a descriptive name for the dump file in the File name field, and click Save. 7. The Download complete dialog box displays (Figure 191) with a progress bar that shows percent completion of the dump file download process. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 375: Efc Server

    Download complete dialog box Figure 191 When the process completes, click Close to close the dialog box. 8. Remove the diskette with the newly-collected maintenance data from the browser PC floppy drive. Return the diskette with the failed FRU to McDATA for failure analysis. EFC server To collect maintenance data (retrieve the dump file from the EFC Server hard drive) from the Element Manager application:...

  • Page 376: Save Data Collection Dialog Box

    6. The Data Collection dialog box (Figure 193) displays with a progress bar that shows percent completion of the data collection process. When the process reaches 100%, the Cancel button changes to a Close Button. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 377: Clean Fiber-Optic Components

    8. Remove the CD with the newly-collected maintenance data from the EFC Server’s CD-RW drive. Return the CD with the failed FRU to IBM for failure analysis. 9. To ensure the backup application operates normally, replace the original backup CD in the EFC Server’s CD-RW drive.

  • Page 378: Power-On Procedure

    2. Turn on both power switches at the rear of the unit. The unit powers on and performs power-on self-tests (POSTs). NOTE: If two power cords are used for high availability, plug the cords into separate facility power circuits. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 379: Power-Off Procedure

    3. During POSTs: a. The green power (PWR) LED on the switch front panel illuminates. b. The amber system error (ERR) LED on the switch front panel blinks momentarily while the switch is tested. c. The green LEDs associated with the Ethernet port blink momentarily while the port is tested.

  • Page 380: Reset The Switch

    — The alert panel at the bottom of the navigation control panel displays a grey square, indicating switch status is unknown. — Illustrated FRUs (SFPs, fans, and power supplies) in the Hardware View disappear, and appear again as the connection is re-established. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 381: Ipl The Switch

    IPL the switch To IPL the switch: 1. At the EFC Server, open the EFC Manager application. The Product View displays. 2. Select the icon representing the switch to be IPLed. The Hardware View for the selected switch displays. 3. At the navigation control panel, select IPL from the Maintenance menu.

  • Page 382: Set Online State

    2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch to be set offline. The Hardware View for the selected switch displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 383: Block And Unblock Ports

    4. At the navigation control panel, select Set Online State from the Maintenance menu. If the switch is online, the Set Online State dialog box displays, indicating the state is ONLINE 5. Click Set Offline. A Warning dialog box displays, indicating the switch is to be set offline.

  • Page 384: Unblock A Port

    The Unblock Port n dialog box displays (n is the port number). 5. Click OK. The following occur to indicate the port is unblocked (and online): SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 385: Manage Firmware Versions

    — The emulated green LED associated with the port illuminates at the Hardware View. — The green LED associated with the port illuminates at the switch. — The check box adjacent to the Block Port menu option becomes blank. Manage firmware versions Firmware is the internal operating code stored on the switch’s CTP card.

  • Page 386: Add A Firmware Version

    The firmware version shipped with the switch is provided on the System Version XX.YY.ZZ diskette. Subsequent firmware versions for upgrading the switch are provided to customers from IBM. NOTE: When adding a firmware version, follow all the instructions in the release notes or engineering change (EC) instructions that accompany the firmware version.
  • Page 387 NOTE: If required, obtain the customer-specific member name and password from the customer or next level of support. e. Click the Microcode Downloads folder. A list of software available for download displays at the right side of the window. f. Click the Firmware Version XX.YY.ZZ entry, where XX.YY.ZZ is the desired version.
  • Page 388 Close to close the message box. 9. The new firmware version and associated description appear in the Firmware Library dialog box. Click Close to close the dialog box and return to the Element Manager application. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 389: Modify A Firmware Version Description

    10. To send the firmware version to a switch, refer to Download a firmware version to a switch on page 358. Modify a firmware version description To modify the description of a switch firmware version in the library stored on the EFC Server hard drive: 1.

  • Page 390: Delete A Firmware Version

    Manager application. Download a firmware version to a switch This procedure downloads a selected firmware version from the EFC Server library to a switch managed by the open instance of the Element Manager application. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 391 NOTE: When downloading a firmware version, follow all procedural information in the release notes or EC instructions that accompany the firmware version. This information supplements information in this general procedure. To download a firmware version to a switch: 1. Notify the customer that a firmware version is to be downloaded to the switch.
  • Page 392 Writing data to FLASH message displays. This message remains as the progress bar continues to travel across the dialog box. The bar progresses to 100% when the last file is transmitted to the CTP SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 393: Manage Configuration Data

    card. The switch then performs an IPL, during which the switch-to-EFC Server link drops momentarily and the following occur at the Element Manager application: — As the network connection drops, the Status table turns yellow, the Status field displays No Link, and the State field displays a reason message.

  • Page 394: Back Up The Configuration

    3. At the navigation control panel, select Backup & Restore Configuration from the Maintenance menu. The Backup and Restore Configuration dialog box displays. 4. Click Backup. When the backup process finishes, the Backup Complete dialog box displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 395: Restore The Configuration

    5. Click OK to close the dialog box and return to the Hardware View. Restore the configuration To restore the switch configuration file from the EFC Server: 1. Notify the customer that the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline.

  • Page 396: Reset Configuration Data

    5. At the navigation control panel, select Reset Configuration from the Maintenance menu. The Reset Configuration dialog box displays. 6. Click Reset. When the reset process finishes, the dialog box closes and the application returns to the Hardware View. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 397: Install Or Upgrade Software

    2. To obtain the new software version from the EFC Management Applications CD-ROM, go to step 3. To obtain the new software version from IBM’s support page: a. At the EFC Server or other personal computer (PC) with internet access, open the IBM support page.
  • Page 398 CD-ROM drive of the service processor. 5. At the EFC Server, click the Windows Start button. The Windows 2000 Workstation menu displays. 6. At the Windows 2000 Workstation menu, select Run. The Run dialog box appears. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 399: Shut Down Windows Dialog Box

    7. At the Run dialog box, type D:\mcdataServerInstall in the Open field. 8. Click OK. A series of message boxes appear as the InstallAnywhere third-party application prepares to install the EFC Manager software, followed by the McDATA EFC Management Applications dialog box.
  • Page 400 NOTE: The default EFC Manager user name is Administrator and the default password is password. The user name and password are case-sensitive. h. Click Login. The EFC Manager application opens and the Products View appears. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 401: Fru Removal And Replacement

    Procedural notes Note the following: 1. Read the removal and replacement procedures (RRPs) for that FRU before removing the FRU. 2. Follow all WARNING and CAUTION statements and statements in the preface of this manual. © Copyright IBM Corp. 2005...

  • Page 402: Rrp: Sfp Transceiver

    Pull the keyed subscriber connector (LC) free from the SFP. b. Place a protective cap over the cable connector. 5. If the SFP was not manufactured by IBM Corporation, go to step 6. Remove an IBM-manufactured SFP from the chassis: a.

  • Page 403: Replacement

    3. Insert an IBM-manufactured SFP into the port receptacle: a. Ensure the IBM label is at the top, and the alignment groove is at the bottom. b. Verify the SFP is aligned in the receptacle, then slide it forward until it seats firmly.

  • Page 404: Rrp: Power Supply

    No tools are required. Removal To remove a power supply: 1. Identify the defective power supply from the extinguished green LED at the switch or failure information at the EFC Server’s Hardware View. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 405: Replacement

    2. Turn off the power switch on the power supply. 3. Disconnect the AC power cord from the power supply. 4. Rotate the power lockout lever to the right to expose the black plastic latch lever. 5. Pull the latch lever down to the horizontal position. The power supply will disengage and back out about 1/4 inch when the lever is horizontal.

  • Page 406: Rrp: Cooling Fan Fru

    2. With a screwdriver, loosen the fan retaining screw in the upper right corner of the fan. The retaining screw is captive and will remain in the fan assembly. 3. Grasp the fan handle and pull the fan FRU out of the chassis. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 407: Replacement

    Replacement To replace a cooling fan FRU: 1. Remove the replacement cooling fan FRU from its shipping container. 2. Inspect the rear of the fan FRU for bent or broken connector pins. If any pins are damaged, obtain a new fan FRU. 3.

  • Page 408: Rrp: Ctp Card - Switch Replacement

    LEDs extinguish. — Set the switch to operate on the LAN: 1. Connect a maintenance terminal to the 9-pin maintenance port. 2. Using Hyperterminal, connect to the switch. 3. Enter the default password (password). SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 409 4. At the C: prompt, type ipconfig and press Enter. 5. Set the IP address, subnet mask, and gateway address the same as the failed switch and press Enter. 6. Close Hyperterminal and disconnect the maintenance terminal. — Connect the switch to the LAN. —...
  • Page 410 3. Add the switch to the fabric: — Connect the fibre-optic cables to the switch ports. — Set the switch online. — Verify that the switch successfully joins the fabric. — SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 411: Chapter 6 Illustrated Parts Breakdown

    Power plugs and receptacles. Exploded-view illustrations portray the switch disassembly sequence. Illustrated FRUs are numerically keyed to associated tabular parts lists. The parts lists also include IBM part numbers, descriptions, and quantities. Front-Accessible FRUs The front-accessible FRUs are illustrated and described in...

  • Page 412: Rear-Accessible Frus

    Figure 195 Front-Accessible FRU parts list Table 16 Ref. Part Number Description Qty. 22R2231 Base assembly, IBM TotalStorage SAN32M1 switch, without Reference optics 22r2261 Transceiver, optical, shortwave laser, 2.125 Gbps, 0 to 32 850 nm, LC 22r2057 Transceiver, optical, longwave laser, 2.125 Gbps,...

  • Page 413: Rear-Accessible Frus

    Figure 196 Rear-Accessible FRU parts list Table 17 Ref. Part Number Description Qty. 22R2231 Base assembly, IBM TotalStorage SAN32M1 switch, without optics Reference 22R2230 Power supply assembly (includes one cooling fan, P/N 002-002343-400) 22R2229 Fan, cooling Chapter 6: Illustrated parts breakdown...

  • Page 414: Power Plugs And Receptacles

    Table 18 is the associated parts list. The table includes reference numbers to the figure, feature numbers, and descriptions. Figure 197 Power plugs and receptacles 6, 10,14 11, 12,13 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 415: Power Cord And Receptacle List

    Power cord and receptacle list Table 18 Ref. Part Number Description 22R2265 Power cord, AC, United Kingdom BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 Reference Only Power cord, AC, European Community CEE 7/7 straight, 250 volts, 10 amps, 2.5 meters Receptacle: CEE 7 Reference Only Power cord, AC, Australia...
  • Page 416 NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R Reference Only Power cord, AC, Japan NEMA 6-15P straight, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA 6-15R 22R2266 Power cord, AC, 20V/10 A for cabinet installation SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 417: Miscellaneous Parts

    Miscellaneous parts Figure 198 illustrates miscellaneous parts. Table 19 is the associated parts list. The table includes reference numbers to Figure 198, part numbers, descriptions, and quantities. Miscellaneous Parts Figure 198 Miscellaneous parts list Table 19 Ref. Part Number Description Qty.
  • Page 418 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 419: Appendix A Messages

    Message All configuration names must be unique. Description All address configurations must be saved with unique names. Action Save the configuration with a different name that is unique to all saved configurations. © Copyright IBM Corp. 2005...
  • Page 420 Click Yes to confirm the deletion of the address configuration or No to cancel the operation. Message Are you sure you want to send firmware version? Description Confirmation to send a firmware version to the switch. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 421 Action Click Yes to confirm sending the firmware version to the switch, or no to cancel the operation. Message Cannot create partition <partition number> while FICON Managment Server is enabled. Description The user has moved slots into a partition while the FMS server is enabled.
  • Page 422 FICON mode, then E_Ports will remain as E_Ports when you change to FICON mode. If SANtegrity Binding is not installed, setting a switch to FICON mode will change all E_ports to G_Ports. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 423 Message Cannot have spaces in field. Description Spaces are not allowed in this field. Action Remove the spaces or retype the field without spaces. Message Cannot install firmware to a switch with a failed CTP card. Description Firmware cannot be installed on a switch with a defective CTP card. Action Replace the failed CTP card and retry the firmware install to the switch.
  • Page 424 Retry the operation later. If the condition persists, contact support personnel. Message Cannot retrieve port information. Description Port information cannot be retrieved. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 425 Message Cannot retrieve port statistics. Description Port statistics cannot be retrieved. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot retrieve switch date and time. Description Switch date and time cannot be retrieved. The link is down or busy. Action Retry the operation later.
  • Page 426 Retry the operation later. If the condition persists, contact support personnel. Message Cannot save SNMP configuration. Description SNMP configuration cannot be saved. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 427 Message Cannot set all ports to 1 Gb/sec due to port speed restriction on some ports. Description Displays if you try to set ports to operate at 1 Gb/sec data speed through the Configure Ports dialog box and some ports do not support speed configuration.
  • Page 428 Data collection cannot be started. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot start port diagnostics. Description Port diagnostics cannot be started. The link is down or busy. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 429 Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot swap an uninstalled port. Description A port swap cannot be performed when the port is not installed. Action Perform a swap only on a port that is installed. Message Click OK to remove all contents from log.
  • Page 430 Try again. If problem persists, contact support personnel. Message CUP name and port name are identical. Description Within the address configuration, one or more of the port names are the same as the CUP name. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 431 Action Make sure all names are unique for the ports and CUP name. Message Date entered is invalid. Description Date entered incorrectly. Action Verify that the number of days in the month is valid. Message Device applications should be terminated before starting diagnostics.
  • Page 432 Verify community names and whether a community name is duplicated with different write authorizations. Message Element Manager error <number>. Description The switch Element Manager encountered an internal error and cannot continue. Action Report the problem to support personnel. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 433 Message Element Manager instance is currently open. Description A Element Manager window is currently open. Action Informational message only. Message Enterprise Fabric Mode will be disabled if any of the following parameters are disabled: Insistent Domain ID, Rerouting Delay, Domain RSCNs. Do you want to continue? Description User attempted to disable these parameters in the Configure Switch Parameters dialog box while the switch was online, but Enterprise...
  • Page 434 The enterprise operating system (E/OS) version on the hardware product (switch or director) is lower than 05.00.00. This message only displays if the optional Open Trunking feature is installed. Action Install E/OS version 5.00.00 or higher on the hardware product. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 435 Message Field has exceeded maximum number of characters. Description The maximum number of data entry characters allowed in the field was exceeded. Action Enter the information using the prescribed number of characters. Message File transfer aborted. Description User has stopped the file transfer. Action N/A.
  • Page 436 (IPL). The LAN connection to the EFC server will be lost momentarily, but Fibre Channel traffic will not be affected. Action Select Yes to install the feature key or No to not install. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 437 Message Internal file transfer error received from switch. Description Switch detected an internal file transfer error. Action Contact support personnel. Message Invalid character in field. Description Invalid character in the input field. Action Re-enter the field information. Message Invalid configuration name. Description Attempted to save an address configuration name with an invalid name.
  • Page 438 Description Port swap selection is not allowed. Action Ensure that each port selected for swap has not been previously swapped. Message Invalid response received from switch. Description The switch returned an invalid response. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 439 Action Resend the firmware. If the condition persists, contact support personnel. Message Invalid serial number for this feature key. Description The serial number and the feature key did not match. Action Ensure that the feature key being installed is specifically for this switch serial number.
  • Page 440 Enter a value from 1 through 12. Message Invalid value for R_A_TOV. Description Value for R_A_TOV must be an integer from 10 through 1200. Measured in tenths of a second. Action Enter a value from 10 to 1200. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 441 Message Invalid value for second (0 - 59). Description Value for second must be an integer from 0 through 59. Action Enter a value from 0 through 59. Message Invalid value for threshold (1-99)%. Description Value entered for each port in the Configure Open Trunking dialog box must be in the range from 1 to 99.
  • Page 442 Maximum number of versions already installed. Description The maximum number of firmware versions has been reached. Action Delete a firmware version before adding a new firmware version. Message SANtegrity Feature not installed. Please contact your sales representative. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 443 Description The user selected Switch Binding from the Configure menu, but the optional SANtegrity Binding feature is not installed. Action Install the SANtegrity Binding key through the Configure Feature Key dialog box before using Switch Binding features. Message No file was selected. Description Action requires you to select a file Action...
  • Page 444 Performing this operation will change the current state to Online. Description This operation causes the switch to go online. Action N/A. An informational message. Message Performing this action will overwrite the date/time on the switch. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 445 Description Warning that occurs when configuring the date and time through the Configure Date and Time dialog box, that the new time or date will overwrite the existing time or date set for the switch. Action Verify that you want to overwrite the current date or time. Message Periodic Date/Time synchronization must be cleared before enabling switch clock alert.
  • Page 446 Verify that the EFC Server-to-product link is up. If the link is up, the EFC Server may be busy. Try the operation again later. Message Send firmware failed. Description Send firmware operation has failed. Action Retry the operation. If the condition persists, contact support personnel. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 447 Message SNMP trap address not defined. Description An SNMP trap address must be defined if a community name is defined. Action Define an SNMP address. Message Switch Binding was removed from attached devices that are also participating in Port Binding. Please review the Port Binding Configuration.
  • Page 448 An error occurred in the data collection process. Action Contact support personnel. Message The data collection process has been aborted. Description User has ended the data collection process. Action N/A. An informational message. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 449 Message The default zone must be disabled to configure. Description The message displays when the user attempts to change the manage- ment style to the open fabric management style and the default zone is enabled. Action Disable the default zone and repeat the operation. Message The EFC Server is busy processing a request from another Element Manager...
  • Page 450 Delete configurations no longer needed to allow new configuration to be saved. Message The optical transceiver is not installed. Description No information available for a port that is not installed. Action Ensure the optical transceiver is installed and fully seated. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 451 Message This feature has not been installed. Please contact your sales representative. Description Indicator that the feature has not been installed on this director. Action Contact your sales representative to obtain the desired feature. Message This feature key does not include all of the features currently installed and cannot be activated while the switch is online.
  • Page 452 Contact your sales representative to obtain the desired feature. Message Threshold alerts are not supported on firmware earlier than 01.03.00. Description Threshold alerts are not supported in firmware releases before 1.03.00. Action Informational message. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 453 Message Unable to change to incompatible firmware release. Description The user tried to download a firmware release that is not compatible with the current product configuration. Action Refer to the release notes or contact customer support. Message Unable to save data collection file to destination. Description Could not save data collection file to the specified drive (hard drive, network).
  • Page 454 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 455: Appendix B Event Code Tables

    Message - a brief text string that describes the event. • Severity - a severity level that indicates event criticality as follows: — 0 - informational. — 2 - minor. — 3 - major. — 4 - severe (not operational). © Copyright IBM Corp. 2005...
  • Page 456 Event Data - supplementary event data (if any) that appears in the event log in hexadecimal format. • Distribution - check marks in associated fields indicate where the event code is reported (front panel, EFC Server, or host). SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 457: System Events (000 Through 199)

    Fabric Services databases are initialized to an empty state resulting in an implicit Fabric logout of all attached devices. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: No supplementary data included with this event.
  • Page 458 Fabric Services databases are initialized to an empty state resulting in an implicit Fabric logout of all attached devices. Action: Perform the data collection procedure for this switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: No supplementary data included with this event.
  • Page 459 All Management Services databases are initialized to an empty state resulting in an implicit logout of all attached devices logged in with the Management Server. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: No supplementary data included with this event.
  • Page 460 For a management server internal error, perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. If the ervent is a synchronous status report or a mode register update no action is required.
  • Page 461 Fabric Services databases are initialized to an empty state resulting in a momentary loss of inter-switch communications. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: No supplementary data included with this event.
  • Page 462 Byte 0 = domain ID of the switch with too many ISLs. Bytes 1 - 3 = reserved. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 463 Check the operational status of the switch connected to the other end of the link. If the condition persists, perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Distribution:...
  • Page 464 Check the operational status of the switch connected to the other end of the link. If the condition persists, perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis.
  • Page 465 Event Code: 072 Message: E_Port connected to unsupported switch Severity: Informational Explanation: The device connected to the other end of the interswitch link is not compatible. Action: Disconnect the interswitch link. Event Data: No supplementary data included with this event. Distribution: Switch EFC Server...
  • Page 466 04-FF = Reserved. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 467 Event Code: 074 Message: ISL frame delivery error threshold. Severity: Informational Explanation: The number of fabric controller frame delivery erors exceeded a threshold over an E_Port and frabric init problems (event 73) were detected. Most fabric init problems are due to control fram e delivery problems. This event provides an indication of undelivered frames after they have caused problems with the fabric initialization process.
  • Page 468 04 = Procxess ELP reject with invalid revision level. 05 = Loopback indication. 06 = Non F_Port mode. 07 = When in legacy mode detect connection over E_Port of a non-IBM switch based on the WWN. 08 = Not used. 09 = Not used.
  • Page 469 Action: No actoin required if this is an isolated event. If this event is persistent, perform a data collection operation for this switch and return the data to IBM for analysis. Event Data: None.
  • Page 470 Action: Review the fabric topology using IBM’s switch topology guidelines - This condition may be corrected by adding parallel ISLs, increasing the link speed of he ISL, or by moving devices to different locations in the fabric. Event Data: Byte 0: Number of the congested port.
  • Page 471 Action: Review the fabric topology using IBM’s switch topology guidelines - This condition may be corrected by adding parallel ISLs, increasing the link speed of he ISL, or by moving devices to different locations in the fabric. If this condition is brief and rare, or if the reporting ISL has nearly 100% throughput, this condition can be ignored.
  • Page 472 The action depends on the reason for failure. Event Data: See following table: Event Data for Event Code 150. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 473 Event Data for Event Code 150 Byte 0-3: Number of the port with the Zone Merge failure. 05 = Zone Merge Error - Too long if Reason is 0A. Byte 4-7: Response Code: 06 = Zone Set Definition too Long. 01 = Fabric Busy.
  • Page 474 The event code is intended to help engineering support personnel fault isolate a fabric-wide configuration failures. Action: Perform the data collection procedure and return the CD to IBM support personnel. Event Data: Event data are mapped from the software implementation of the FC-SW2 protocol and are typically complicated.

  • Page 475: Power Supply Events (200 Through 299)

    If the ac voltage does not recover (recovery is indicated by event 203), replace the faulty power supply. Perform the data collection procedure for this unit using the EFC Manager, save the data file to the EFC Manager Zip drive, and return the CD and the faulty power supply to IBM for analysis and repair. Event Data: No supplementary data included with this event.
  • Page 476 Action: Replace the faulty power supply. Perform the data collection procedure for this unit using the EFC Manager, and return the CD and the faulty power supply to IBM for analysis and repair. Event Data: No supplementary data included with this event.
  • Page 477 Event Code: 203 Message: Power supply ac voltage recovery Severity: Informational Explanation: The ac voltage on the indicated power supply has been restored. This event can only occur when dual power supplies are installed. Both supplies automatically adjust to share the system load. Action: No action required.
  • Page 478 Action: No action required. Event Data: No supplementary data included with this event. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 479 Action: If subsequent power events occur, perform the data collection procedure for this unit using the EFC Manager, and return the CD and the faulty power supply to IBM for analysis and repair. Event Data: No supplementary data included with this event.

  • Page 480: Fan Module Events (300 Through 399)

    Replace the fan module immediately. Event Data: Byte 0 = Failing fan number (1-6). Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 481 Event Code: 302 Message: Third cooling fan propeller has failed Severity: Major Explanation: A third fan has failed. The fan has stopped or was removed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed.
  • Page 482 Replace the fan module immediately. Event Data: Byte 0 = Failing fan number (1-6). Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 483 Event Code: 310 Message: First cooling fan propeller has recovered Severity: Informational Explanation: A fan started spinning. It either spontaneously recovered or its FRU was replaced. One fan is now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6). Distribution: Switch EFC Server...
  • Page 484 Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6). Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 485 Event Code: 314 Message: Fifth cooling fan propeller has recovered Severity: Informational Explanation: Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Five fans are now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6). Distribution: Switch EFC Server...

  • Page 486: Ctp Card Events (400 Through 499)

    Action: Replace the faulty FRU with a functional FRU. Perform the data collection procedure for the switch using the EFC Manager, and return the CD and the faulty FRU to IBM for analysis and repair. Event Data: Byte 0: FRU code:...
  • Page 487 Event Code: 410 Message: CTP card reset Severity: Informational Explanation: The CTP card was reset due to a system power-up, a CTP card hot-insert, an IML, or a software IPL. An IPL can be caused by an EFC Manager user or automatically after a firmware fault (see Event Code 411). The event data indicates the type of reset that occurred.
  • Page 488 The dump file is automatically transferred from the switch to the EFC Server over the Ethernet LAN connection, where it is stored for later retrieval during the data collection operation. Action: Perform the data collection procedure for this switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: Bytes 0-3: Fault identifier, least significant byte first (e.g., event data 33 22 11 00).
  • Page 489 Event Code: 421 Message: Firmware download complete Severity: Informational Explanation: A new version of the switch firmware was successfully downloaded from the EFC Server or from the SANpilot. Action: No action required Event Data: New firmware release level (ASCII) in the format: FF.MM.II BBBB FF: Bytes 0-1 = Function release level MM: Bytes 3-4 = Maintenance release level II: Bytes 6-7 = Interim release level...
  • Page 490 Action: No action required Event Data: No supplementary data included with this event. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 491 Event Code: 430 Message: Excessive Ethernet transmit errors Severity: Informational Explanation: The transmit error counters for the Ethernet adapter on the active CTP card (sum of all counters) exceeded a threshold. This does not indicate a CTP card failure but indicates a possible problem with either the Ethernet cable or hub, or another device on the same Ethernet segment.
  • Page 492 Bytes 16-19: Extra Data count (Count of frames received with more than 1518 bytes. The frame is not processed. Broadcast frames are counted but do not contribute to the threshold count). Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 493 CTP failure. The connection to the EFC Server is terminated, but should automatically recover once the reset is complete. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: Bytes 0-3: Reset Error reason code (Reason for resetting the adapter (least significant byte first) 1 = Frame transmission timed out.
  • Page 494 Since communication with the EFC Server is lost, no failure indication can be reported. Action: Replace the switch. Perform the data collection procedure for the switch using the EFC Manager, and return the CD and the faulty CTP card to IBM for analysis and repair. Event Data: Bytes 0-3: LAN error type 01 = Hard failure - See LAN error subtype for reason.
  • Page 495 The embedded port hardware detected an error. Action: Replace the switch. Perform a data collection operation for the switch using the EFC Manager, and return the failed CTP card and the CD to IBM for analysis and repair. Event Data: Byte 0 = Slot Position...
  • Page 496 Utility bus error to SBAR HA Error Callouts (Words 2 & 4) 0x01 Utility bus error to Port Module HA Error Callouts (Words 2 & 4) 0x02 Reserved HA Error Callouts (Words 2 & 4) SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 497 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 &...
  • Page 498 HA Error Callouts (Words 2 & 4) 0x34 Health Check – port detected bit synchronization HA Error Callouts (Words 2 & 4) error 0x35 Diagnostic port test failure HA Error Callouts (Words 2 & 4) SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 499 0x36 Embedded Port detected internal frame error – HA Error Callouts (Words 2 & 4) invalid trailer 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 & 4) 0x39 Embedded Port detected CRC Error HA Error Callouts (Words 2 &...

  • Page 500: Port Module Events (500 Through 599)

    Bytes 16-17 = High availability error callout #3 Bytes 18-19 = High availability error callout #4 Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 501 Event #502 Anomaly Reason Codes Reason Code Description Additional Data 0x00 Utility bus error to SBAR HA Error Callouts (Words 2 & 4) 0x01 Utility bus error to Port Module HA Error Callouts (Words 2 & 4) 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 &...
  • Page 502 HA Error Callouts (Words 2 & 4) error 0x2F Embedded port detected frame transmit error HA Error Callouts (Words 2 & 4) 0x30 Embedded port detected request time out HA Error Callouts (Words 2 & 4) SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 503 0x31 Embedded port internal parity error HA Error Callouts (Words 2 & 4) 0x32 Reserved (Engineering use only) HA Error Callouts (Words 2 & 4) 0x33 Health Check – port failed busy bit clear HA Error Callouts (Words 2 & 4) 0x34 Health Check –...
  • Page 504 Perform data collection procedure for the switch using the EFC Manager, save the data file to the EFC Server Zip drive. Return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 505 EFC Manager, saving the data file to the EFC Server Zip drive. If the problem persists following a system power-on reset, replace the switch and return both the failing switch and the CD to IBM for analysis and repair. Event Data:...
  • Page 506 Perform a data collection procedure for this switch using the EFC Manager, save the data file to the EFC Server Zip drive and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 507 Event Data: Byte 00 = Port number (00 - 3F) Byte 01 = Reason code 00 = Operator requested with debug command 01 = Hot plug, power up or online diagnostics failure acknowledgment 02 = Initialization failure 03 = High availability error threshold reached Bytes 04-07 = Elapsed millisecond tick count Bytes 08-11 = Reason code specific (internally defined) Byte 12 = Connector type...
  • Page 508 Bytes 16-17 = RD rare event register contents Bytes 18-19 = FE rare event register contents Bytes 20-21 = QM rare event register contents Bytes 22 = WR rare event register contents Bytes 23 = RD rare event register contents SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 509 Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator Event Code: 508 Message: Fibre Channel port anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated port.
  • Page 510 User port internal frame error – short frame HA Error Callouts (Words 2 & 4) 0x1A User port internal parity error HA Error Callouts (Words 2 & 4) 0x1B Buffer error HA Error Callouts (Words 2 & 4) SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 511 0x1C User port detected unexpected frame HA Error Callouts (Words 2 & 4) transmission 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 & 4) 0x1F Internal connection time out HA Error Callouts (Words 2 &...
  • Page 512 HA Error Callouts (Words 2 & 4) 0x48 User port detected internal buffer error HA Error Callouts (Words 2 & 4) 0x49 User port detected internal queue protocol error. HA Error Callouts (Words 2 & 4) 0x4A-0xFF SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 513 Event Code: 510 Message: SFP optics hot-insertion initiated Severity: Informational Explanation: The hot insertion of a Small Form Factor pluggable optics transceiver has been detected. If the amber LED stays illuminated after the insertion of the new optic transceiver, see the Port Failure event (506). Action: No action required.
  • Page 514 00 = Optics component has asserted its fail signal Bytes 04-07 = Elapsed millisecond tick count Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 515 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the EFC manager, and return the CD to IBM for analysis. Event Data: Byte 00 = Port number (00-8F) Bytes 4-7 = Elapsed millisecond tick count.
  • Page 516 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the EFC manager, and return the CD to IBM for analysis. Event Data: Byte 0 = Port number (00-8F) Bytes 4-7 = Elapsed millisecond tick count.
  • Page 517 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the EFC manager, and return the CD to IBM for analysis. Event Data:...
  • Page 518 0x0A = LF1 0x0C = OL1A 0x0D = OL1C 0x0E = OL2 0x0F = OL3. Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 519 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the EFC Manager, and return the CD to IBM for analysis. Event Data:...
  • Page 520 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the EFC Manager, and return the CD to IBM for analysis. Event Data:...

  • Page 521: Mpc Module Events (600 Through 699)

    MPC module events (600 through 699) Event Code: 602 Message: SBAR module anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated SBAR module. Action: No action required.
  • Page 522 HA Error Callouts (Words 2 & 4) transmission 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 & 4) SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 523 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 & 4) 0x21 User port detected trailer parity error HA Error Callouts (Words 2 & 4) 0x22 User port detected internal frame error –...
  • Page 524 HA Error Callouts (Words 2 & 4) 0x48 User port detected internal buffer error HA Error Callouts (Words 2 & 4) 0x49 User port detected internal queue protocol error. HA Error Callouts (Words 2 & 4) 0x4A-0xFF SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 525 Explanation: A failure criteria associated with the serial crossbar hardware module has been met. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Event Data: Byte 0 = Slot position...
  • Page 526 Ensure that the switch model supports the operating firmware. If the firmware supports the model, perform the data collection procedure for the switch using the EFC Manager. If the problem persists following a system power-on reset, replace the switch and return the switch and the CD to IBM for analysis and repair. Event Data:...

  • Page 527: Cmm Module Events (800 Through 899)

    The thermal sensor associated with the port module has detected that the "warm" temperature threshold level has been surpassed. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch. Event Data: No supplementary data included with this event.
  • Page 528 Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 529 Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 530 Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 531 Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to IBM for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
  • Page 532 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 533: Restore Efc Servers

    EFC Server after a failure of the personal computer (PC) hard drive. The procedure includes restoration of the: • Windows 2000 operating system. • Enterprise Fabric Connectivity (EFC) Manager, SAN32M1 Element Manager, and Fabric Manager applications. • EFC Manager data directory. •...

  • Page 534: Restore Efc Server Procedure

    By default, all .txt files on the CD-ROM are listed. h. Select (highlight) the readme.txt file and click Open. The file appears in the Notepad window. i. To print the file, click Print from the File menu. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 535 j. To close the file, click Close (X) at the upper right corner of the Notepad window. 2. Ensure the EFC Server PC is powered off. The following steps delete all data from all hard drive partitions. 3. Insert the EFC Server Restore CD-ROM in the CD-ROM drive and power on the PC.
  • Page 536 SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 537: Consolidating Efc Servers In A Multiswitch Fabric

    (PC) as the server and configuring the remaining PCs as both clients backups. The appendix provides the following sections: • Overview. • Consolidating EFC Servers. • Reconfiguring a client after an EFC Server failure. © Copyright IBM Corp. 2005...

  • Page 538: Overview

    (LAN). The second Ethernet media adapter is not connected. • Multiple EFC Server PCs (Figure 200), each with one Ethernet media adapter connected to the private switch LAN, and a second Ethernet media adapter connected to the customer’s corporate intranet. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 539: Efc Server Consolidation (Private Lan Connection Only)

    EFC Server EFC Server Computer Name: EFCServer Computer Name: EFCServer 10.1.1.1 10.1.1.1 ENTER ENTER Before Consolidation MDIX MDIX Port Status Baseline Port Status Baseline 10/100 10/100 Collision 9 10 Collision Green - 100M, Yellow 100M Green - 100M, Yellow 100M - 10M, Flash - Activity 23 23...

  • Page 540: Required Efc Manager Version

    Before consolidating EFC Servers, ensure each notebook PC is manager version running Version 3.0 (or later) of the EFC Manager application, and each switch is running firmware Version 3.0 (or later). If the EFC SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 541: Ip Address Assignment

    Manage firmware versions on page 353 for instructions. The EFC Manager application supports management of up to 48 switches (or up to 48 IBM managed products) per EFC Server, and supports a multiswitch fabric of eight switches. IP address All switches and all EFC Server PCs participating in a multiswitch assignment fabric must have unique IP addresses.

  • Page 542: Ip Addresses In A Multiswitch Environment

    Power Power ® ® ® SuperStack SuperStack SuperStack ® ® ® Ethernet Hub Ethernet Hub Ethernet Hub Switch Switch Switch Switch 10.4.6.1 10.3.6.1 10.2.6.1 10.1.6.1 Figure 201 IP addresses in a multiswitch environment SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 543: Consolidating Efc Servers

    Consolidating EFC servers This procedure provides instructions to consolidate multiple EFC Servers into a single environment. The procedure is divided into steps that are: • Common for all configurations. • Unique to the private LAN configuration. • Unique to the private LAN and corporate intranet configuration. Common steps for Perform the following steps for the switch configurations shown in all configurations...
  • Page 544 Ethernet adapter card. Repeat this step for the EFC Server and all client PCs. a. Click the Windows Start button. The Windows Workstation menu displays. b. Sequentially select Settings and Control Panel. The Control Panel window displays. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 545 c. Double-click the Network icon. The Network dialog box displays with the Identification page open. d. Click the Protocols tab. The Network dialog box displays with the Protocols tab selected. e. Select the TCP/IP Protocol entry from the list box and click Properties.
  • Page 546 View and select New or select New product from the Configuration menu. The New Product dialog box displays b. Type the IP address of the switch. c. Select IBM TotalStorage SAN32M1 switch from the Product Type field and click OK. A new switch icon displays at the Product View.
  • Page 547 EFC Manager application. If a problem is indicated, contact IBM customer support. 9. If the EFC Server is connected to a private LAN (no connection to the customer’s corporate intranet), go to...

  • Page 548: Private Lan Connection

    7. Select [1] Silicom FastEthernet CardBus (top Ethernet card at the right side of the PC for the public LAN) and click Enable. The red circle with a slash disappears from the left of the selection. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 549 8. Click OK. When prompted to restart the computer, click Yes to reboot the PC. After the operating system starts, the Begin Logon dialog box displays. 9. Simultaneously press Ctrl, Alt, and Delete. The Logon Information dialog box displays. 10. Type the Windows 2000 user name and password and click OK. The Windows 2000 desktop opens and the EFC Manager Login dialog box displays.
  • Page 550 NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. 11. Login to the EFC Manager application as follows: a. Type the user name and password. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 551: Private And Public Lan Connection

    NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, select localhost from the list box when logging into the EFC Server. Type 10.1.1.1 (IP address of the EFC Server) when logging into a client backup PC.
  • Page 552 NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, type 10.1.1.1 (IP address of the EFC Server). c. Click Login. The Product View displays. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 553: Reconfiguring A Client Pc After An Efc Server Failure

    Reconfiguring a client PC after an EFC server failure If the EFC Server fails, backup configuration data from the Server PC is installed to any client backup PC, and the client is reconfigured as the new EFC Server PC. To reconfigure a client backup PC: 1.
  • Page 554 NOTE: When services restart on the new EFC Server PC, expect to see a number of event messages pertaining to corrupted log files. Mark these events as viewed, and disregard them. The messages are caused by the change in server names due to the reconfiguration. SAN32M1 Fabric Switch Installation and Service Manual...

  • Page 555: Notices

    This information was developed for products and services offered in the U. S. A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.

  • Page 556: Trademarks

    Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Trademarks...

  • Page 557: Electronic Emission Notices, Certifications, Other Notices (Replace As Appropriate-Below Are Typical Statements Included In Most Books)

    Any modifications or changes made to the product without explicit approval from IBM, by means of a written endorsement or through published literature, will invalidate the service contract and void the warranty agreement with IBM.
  • Page 558 IBM does not accept responsibility for any failure to satisfy the protection requirements of any of these directives resulting from a non-recommended or non-authorized modification to a switch.
  • Page 559 See also. This refers the reader to definite additional information contained in another entry. NUMERICS 8B/10B A data encoding scheme developed by IBM, translating byte-wide data to an encoded 10-bit format. 10BaseT An implementation of the Institute of Electrical and Electronics Engi- neers (IEEE) Ethernet standard on 24-gauge unshielded twisted-pair wiring, a baseband medium at 10 Mbps.
  • Page 560 A nickname representing a world-wide name. In S/390 mode, in a director or switch, the attribute that when set, allowed connection establishes dynamic connectivity capability. Contrast with blocked SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 561 connection. See connectivity attribute. See also dynamic connectivity; unblocked connection. allowed port In S/390 mode, this attribute establishes dynamic connectivity capa- connection bility. AC. Electric current that reverses direction at regular sinusoidal inter- alternating current vals (D). Contrast with direct current.

  • Page 562: Event Log

    EFC Audit Log. See also Event Log; Hardware Log; Link Incident Log; Threshold Alert Log. (2) See EFC Audit Log. The accessibility of a computer system or network resource. availability See bit. See byte. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 563 backbone Cable on which two or more stations or networks may be attached, typically used to link computer networks at one site with those at another. Smaller branch networks are sometimes called ribs. backplane The backplane provides direct current (DC) power distribution and connections for all logic cards.
  • Page 564 LANs that use the same logical link control protocol, but may use different media access control protocols (T). Contrast with router. (3) A device that connects and passes packets SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 565 B_Port. (1) In Fibre Channel protocol, a fabric inter-element port used to connect bridge devices with E_Ports on a switch. B_Ports provide a subset of E_Port functionality. (2) A IBM term for a physical interface between the fabric (switch) and a bridge device. The interface is iden- tical to an expansion port (E_Port), but it does not participate in full expansion port protocols.
  • Page 566 (1) Pertaining to direct attachment of devices by data I/O channels to a computer. (2) Pertaining to devices attached to a control unit by cables, not telecommunication lines (D). Synonymous with local. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 567 channel wrap test A diagnostic procedure that checks S/390 host-to-director or host-to-switch connectivity by returning the output of the host as input. The test is host-initiated and transmits Fibre Channel frames to a director or switch port. A director or switch port enabled for chan- nel wrapping echoes the frame back to the host.
  • Page 568 (2) The director or switch capability that allows log- ical manipulation of link connections to provide physical device attachment (D). See also active port address matrix; connectivity attribute; connectivity control. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 569 connectivity control In S/390 mode, in a director or switch, the method used to change port address connectivity attributes and determine the communica- tion capability of the link attached to the port (D). See also active port address matrix; connectivity attribute;...
  • Page 570 A thin magnetic disk enclosed in a plastic jacket, which is removable diskette from a computer and is used to store and transport data (D). SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 571 diskette drive The hardware mechanism by which a computer reads data from and writes data to removable diskettes (D). DNS name Domain name system or domain name service. Host or node name for a device or managed product that is translated to an Internet pro- tocol (IP) address through a domain name server.
  • Page 572 (modem failure, no dial tone, etc.), while information provided in all other entries is generally intended for use by third-level support SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 573 Event Log. EFCM Enterprise Fabric Connectivity Management. The management scheme for IBM products. This includes the EFC Server, EFC Manager application, EFC Management Services application, and all Element Manager applications and their associated services. EFC Management EMS Application; Enterprise Fabric Connectivity Management Ser- Services application vices Application.
  • Page 574 In the EFC Management Services application, the software compo- nent that provides a graphical user interface for managing and moni- toring EFC products. When a product instance is opened from the EFC Manager application Product View or Fabric Manager Topology SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 575 View, the corresponding EFC Element Manager application is invoked. embedded web server The interface provides a graphical user interface (GUI) similar to the interface Element Manager application, and supports director or switch config- uration, statistics monitoring, and basic operations. With director or switch firmware installed, administrators or operators with a browser-capable personal computer (PC) and an Internet connection can monitor and manage the director or switch through an embedded...
  • Page 576 E_D_TOV. The time the switch waits for an expected response before value declaring an error condition. Event Log. error log error message Indication that an error has been detected (D). electrostatic discharge. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 577 Ethernet A widely implemented local area network (LAN) protocol that uses a bus or star topology and serves as the basis for the Institute of Electri- cal and Electronics Engineers (IEEE) 802.3 standard, which specifies the physical and software layers. Ethernet hub A device used to connect the EFC Server and the directors it manages.
  • Page 578 (link media) along with transceiver circuitry which work together to convert a stream of bits at one end of the link to a stream of bits at the other end. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 579 A unique key to enable additional product features. This key is entered into the Configure Feature Key dialog box in the Element Manager application to activate optional hardware and software features. Upon pur- chasing a new feature, IBM will provide the feature key to the cus- tomer. Glossary...
  • Page 580 Through the simple net- information base work management protocol (SNMP) these pointers can be manipu- lates to monitor, control, and configure the switch or director. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 581 Fibre Connection FICON. An IBM set of products and services introduced in 1999 that is based on the Fibre Channel Standard. FICON technology uses fiber-optic cables as the data transmission medium, and significantly improves I/O performance (including one Gbps bi-directional data transfer).
  • Page 582 F_Port fabric port. A variable-length packet of data that is transmitted in frame relay frame technology. field-replaceable unit. file transfer protocol. full-duplex The capability to transmit in two directions simultaneously. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 583 gateway address (1) In transmission control protocol/Internet protocol (TCP/IP), a device that connects two systems that use the same or different proto- cols. (2) In TCP/IP, the address of a router to which a device sends frames destined for addresses not on the same physical network (for example, not on the same Ethernet) as the sender.

  • Page 584: Threshold Alert Log

    The number of hops a unit of information traverses in a fabric. host bus adapter HBA. Logic card that provides a link between the server and storage subsystem, and that integrates the operating systems and I/O proto- cols to ensure interoperability. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 585 host processor (1) A processor that controls all or part of a user application network (T). (2) In a network, the processing unit in which resides the access method for the network (D). hot pluggable concurrent maintenance. field-replaceable unit. hot spare hot swap concurrent maintenance.
  • Page 586 IP address. Unique string of numbers (in the format xxx.xxx.xxx.xxx) address that identifies a device on a network. Ability to communicate, execute programs, or transfer data between interoperability various functional units over a network. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 587 interoperability mode Interop mode. An operating mode set through management software that allows products to operate in homogeneous or heterogeneous fabrics. interop mode interoperability mode. A signal sent by a subsystem to the central processing unit (CPU) that interrupt signifies a process has either completed or could not be completed. interswitch link ISL.
  • Page 588 (N_Port) to retransmission of that data at the switch’s outgoing F_Port to the destination N_Port. The amount of time it takes for data transmission to pass through a switching device. Liquid crystal display. light-emitting diode. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 589 Ability to evenly distribute traffic over multiple interswitch links within a fabric. Load balancing on IBM directors and switches takes place automatically. loader/monitor area LMA. Code that resides in the loader/monitor area of the control pro- cessor (CTP) card.
  • Page 590 Test that checks attachment or control unit circuitry, without checking the mechanism itself, by returning the output of the mechanism as input. logical partition. LPAR logical switch number. logical unit number. media access control address. MAC address SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 591 Hardware product that can be managed with the EFC Element Man- managed product ager application. IBM directors and switches are managed products. See also device. management MIB. Related set of software objects (variables) containing informa-...
  • Page 592 Fibre Channel fabric created by linking more than one director or fab- ric switching device within a fabric. name server (1) In TCP/IP, see domain name server. (2) In Fibre Channel protocol, a server that allows node ports (N_Ports) to register information SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 593 about themselves. This information allows N_Ports to discover and learn about each other by sending queries to the name server. name server zoning Node port (N_Port) access management that allows N_Ports to com- municate if and only if they belong to a common name server zone. network-attached storage.
  • Page 594 See also byte. original equipment manufacturer. offline Referring to data stored on a medium, such as tape or even paper, that is not available immediately to the user. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 595 offline diagnostics Diagnostics that only operate in stand alone mode. User operations cannot take place with offline diagnostics running. offline sequence OLS. (1) Sequence sent by the transmitting port to indicate that it is attempting to initialize a link and has detected a problem in doing so. (2) Sequence sent by the transmitting port to indicate that it is offline.
  • Page 596 The mode that is used for IBM or open fabrics. See also operating mode; S/390 mode. operating mode In directors or switches, in managed products, a selection between s/390 and open systems mode. See also open systems mode;...
  • Page 597 OSMS open systems management server. out-of-band Transmission of management information, using frequencies or chan- management nels other than those routinely used for information transfer. packet In Fibre Channel protocol, Logical unit of information (usually in the form of a data frame) transmitted on a network. It contains a header (with all relevant addressing and timing information), the actual data, and a trailer (which contains the error checking function, usually in the form of a cyclic redundancy check), and frequently user data.
  • Page 598 Switch. If the preferred value is already in use, the Principal Switch will assign a different value. preventive service PSP bucket. Collected problems after early ship of an IBM product. planning bucket In a multiswitch fabric, the switch that allocates domain IDs to itself principal switch and to all other switches in the fabric.
  • Page 599 prohibited port In a director or switch, in S/390 operating mode, an attribute that removes dynamic connectivity capability. connection proprietary Privately owned and controlled. In the computer industry, propri- etary is the opposite of open. A proprietary design or technique is one that is owned by a company.
  • Page 600 R_A_TOV. R_A_TOV is a value used to time-out operations that resource allocation depend on the maximum possible time that a frame could be delayed time-out value in a fabric and still be delivered. radio frequency interference. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 601 It specifies both the number of pins and type of connection, but does not specify the electrical signals (D). S/390 mode The mode that is most useful when attaching to IBM S/390 Enterprise Servers. See also open systems mode;...
  • Page 602 SNMP community. Also known as SNMP community string. SNMP management protocol community is a cluster of managed products (in SNMP terminology, community hosts) to which the server or managed product running the SNMP agent belongs. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 603 simple network SNMP community name. The name assigned to a given SNMP com- munity. Queries from an SNMP management station to a device run- management protocol ning an SNMP agent will only elicit a response if those queries are community name addressed with the correct SNMP community name.
  • Page 604 A device that connects, filters and forwards packets between local area network (LAN) segments or storage area network (SAN) nodes or devices. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 605 225 indicates that the switch is not capable of acting as the principal switch. The value 0 is illegal. System Automation SA OS/390™. IBM licensed software that provides System/390 Paral- for Operating lel Sysplex™ management, automation capabilities, and integrated System/390 systems and network management.
  • Page 606 (LAN) communication environment (D). See also trans- mission control protocol; Internet protocol. trap Unsolicited notification of an event originating from a simple net- work management protocol (SNMP) managed device and directed to an SNMP network management station. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 607 trap host Simple network management protocol (SNMP) management work- station that is configured to receive traps. trap recipient In simple network management protocol (SNMP), a network man- agement station that receives messages through SNMP for specific events that occur on the arbitrated loop device. trunk cable Cable consisting of multiple fiber pairs that do not directly attach to an active device.
  • Page 608 (2) Addressable space that is apparent to the user as processor SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 609 storage space, from which the instructions and the data are mapped to the processor storage locations (A, D, I). volt A measure of the difference in electrical potential between two points in a conductor, equal to one ohm resistance carrying a constant cur- rent of one ampere, with a power dissipation of one watt (D).
  • Page 610 Grouping of several devices by function or by location. All devices connected to a connectivity product, such as the director or switch, may be configured into one or more zones. See also access control; zone. SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 611 DNS domain name default value management server name Build fabric protocol error OpenTrunking OSMS passwords PFE key call home feature port binding introduction ports call-home SNMP notification, enabling switch binding © Copyright IBM Corp. 2005...
  • Page 612 % configure identification port properties dialog box configure open trunking 34, connectors and indicators configure ports CTP card configure SNMP CMM module, event codes configure switch parameters 56, 128, 129, event codes SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 613 Index export configuration report event log fabric operating parameters EFC Manager firmware library consolidating EFC Servers, version required keyboard navigation port diagnostics diagnostic features port properties EFC Manager application save data collection default password 97, 156, set online state default user name 97, 156, swap ports EFC Server switch binding membership list...
  • Page 614 Ethernet events fans configure at EFC Server event codes enable at EFC Server illustrations Ethernet hub LEDs illustration part numbers ethernet hub removal desktop installation replacement rack-mount installation fault isolation event codes SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 615 Index MAP 0800 - Server hardware problem determination description reasons for product menu feature FRU list view SANtegrity FRUs features fans 21, flexport front-accessible SANtegrity binding illustrations fiber-optic part numbers cleaning kit power supplies 21, components, cleaning rear-accessible fiber-optic components, cleaning RRPs Fiber-optic protective plug SFP transceivers...
  • Page 616 FRU status summary port Task 11 - Configure the call-home feature port SFPs Task 13 - Configure the switch to the power supply Management application LIN alerts, default values SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 617 Index link incident log 36, 314, load balancing ISLs port diagnostics local area network reset configuration See LAN set online state logs swap ports audit 35, maintenance port 5, EFC Audit management EFC Event command line interface event 35, EFC Server fabric out of band hardware 35,...
  • Page 618 OSMS rerouting delay product management zoning out-of-band management description out-of-band management, illustration of network addresses, configuring network configurations, typical network information part numbers SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 619 Index parts binding 136, password configurable types assigning configure at SANpilot interface configure at SANpilot interface configuring default 51, 191, default configuration default EFC Manager 97, 156, default values default SANpilot interface diagnostics default TightVNC 81, 156, displaying statistics default Windows 2000 82, 156, FICON management style Performance View open systems management style...
  • Page 620 130, replacement reset configuration option simple network management protocol RRPs See SNMP fans small form factor transceivers FRUs See SFF transceivers power supplies SNMP SFF transceivers SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 621 Index configure at SANpilot interface FRUs configuring trap message recipients FRUs, front accessible configuring trap recipients, Product Manager FRUs, rear accessible hardware log default values illustrated parts breakdown introduction 3, trap message support IML procedure SNMP agent option IPL procedure SNMP authorization trap states, default value LAN connecting SNMP communities, default value...
  • Page 622 SANpilot interface default EFC Manager 97, 156, default SANpilot interface default Windows 2000 82, 156, user name, assigning SAN32M1 Fabric Switch Installation and Service Manual...
  • Page 623 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
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