On-Hold/Ringback - Talkswitch CT.TS005.003902 User Manual

5. In the Set Ring Group area, select the local extensions that you want to
ring in unison.
6. Select a Ring pattern to indicate the call is for the ring group.
7. Select the Include Ring Group number check box to display the ring group
number with the Caller ID information.

ON-HOLD/RINGBACK

The System Information > On-Hold/Ringback page allows you to set up
music on hold. Music on hold is a double beep tone by default, or you can set
up music or a recorded message. It plays while the caller is on hold, or is
being transferred to an extension.
You can add music on hold to your system from an external audio source, or
from an internal .wav file. See Setting up music on hold on page 21.
If you connect an external audio source to the music jack but select Play
'double beep' tones, Double beep tones, or Ringback, the caller will hear
both the external audio source and the beep sounds.
The recording time for internal music on hold, voicemail, and the auto
attendants is two hours per TalkSwitch unit. You can expand the built-in
memory using memory cards.
1. Expand System Information > On-Hold/Ringback.
2. In the On-Hold Settings area, select the sound to play while the caller is
on hold. Choices are:
• Play 'double beep' tones
7 6 T A L K S W I T C H CO NFIGURATIO N