Chapter 3: Using Talkswitch; Receiving Calls; With The Auto Attendant - Talkswitch CT.TS005.003902 User Manual

C H A P T E R 3
Ch ap te r 3 : Usi ng Ta l k Sw i tch
USI NG TA L K SWI TCH

RECEIVING CALLS

With the auto attendant

If you don't have a receptionist, the auto attendant helps you handle all
your inbound calls. Once an auto attendant has been configured and
recorded, it will follow the instructions given in the configuration.
When calls are answered by an auto attendant, callers can:
• Dial any local or remote extension
• Dial any VoIP number (250–299)
• Dial any ring group (300–309)
• Dial voicemail directly
• Use a dial-by-name directory
• Choose options 0, 1, 2, 3, 4, 5 (if configured to perform specific actions)
• Transmit a fax
• Go to a different auto attendant
• Remain on the line to follow an action programmed for that auto
attendant
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