Retrieving Call Data Records; Call Reporting; Browser - Talkswitch CT.TS005.003902 User Manual

• Deactivated — CDRs are neither stored nor sent to the computer.
• Real-time to Serial/USB port — CDRs are sent to the computer in
real-time.
• Store to File on TalkSwitch — CDRs are stored in the TalkSwitch unit.
4. Select the TalkSwitch unit that will process the CDRs. Only active units
are available. The active units are only available if you selected Real-time
to Serial/USB port, or Store to File on TalkSwitch.

RETRIEVING CALL DATA RECORDS

There are two methods for retrieving CDRs:
• Call Reporting licensed add-on application
•

Browser

Call reporting

The Call Reporting licensed add-on application automatically connects to the
TalkSwitch unit, downloads the CDRs, and builds detailed reports of call
activity. The application requires the Store to File on TalkSwitch setting in
the CDR output window.
Browser
You can connect to the TalkSwitch unit and download the CDRs using a
browser. Retrieving the CDRs using a browser requires the Store to File on
TalkSwitch setting in the CDR output window.
1. Expand System Information > IP Configuration in the TalkSwitch
configuration software, and note the unit IP address.
2. Expand System Information > Administration in the TalkSwitch
configuration software, and note the system name. You will also require
the system password.
3. Enter the unit IP address in the Address field of a web browser. The Log
in window appears.
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