Using Voip - Talkswitch CT.TS005.003902 User Manual

• Pickup Ext — Press the Pickup Ext softkey, dial an extension, and then
press Pickup to answer a call ringing the extension. If the Pickup Ext
softkey is not programmed, press
press Dial.
• Queue (Show List) — Press the Queue softkey, select a queued call, and
then press Retrieve to connect with the selected call. If the Queue
softkey is not programmed, this functionality is not otherwise available.
• Overhead page — Press the Ovrhd Page softkey to page the office. If the
Ovrhd Page softkey is not programmed, press
Dial.
The Intercom function cannot be programmed as a softkey. It is always
available by pressing the Icom key. You can also press
extension, and then press Dial. You can only page TalkSwitch phones in
Intercom mode.

USING VOIP

The TalkSwitch system supports inter-branch connectivity over VoIP lines.
The system has 50 VoIP numbers (250-299) that can be dialed from an
extension or auto attendant. The TalkSwitch unit automatically finds the
VoIP lines for placing these calls.
Other calls are made over VoIP by dialing a line hunt group. Line hunt groups
87 and 88 uses VoIP lines by default. Set up a TalkSwitch profile or Service
Provider profile first, then set up VoIP numbers that use the profile, and then
select the profile for the line hunt group. Dialing the line hunt group at the
internal dial tone tells the TalkSwitch system to hunt for an available VoIP
line.
The TalkSwitch unit requires a VoIP module if teleworkers will use external IP
extensions. The external IP extensions are local extensions, and function like
internal IP extensions at the office.
Example: You have three branch locations (San Francisco, New York, Miami).
Location 1: San Francisco
Twelve VoIP numbers (250-261) are assigned to four VoIP lines.
Location 2: New York
Four VoIP numbers (270-273) are assigned to four VoIP lines.
Location 3: Miami
Four VoIP numbers (280-283) are assigned to four VoIP lines.
1 6 4
7, dial the extension, and then
0, and then press
84, dial the
U S I N G T A L K S W I T C H