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•
go to remote ext.
•
go to ring group
•
play announcement
•
go to auto attendant
•
hang up
•
go to VoIP location
iii) Select the resource. Depending on the action, resources are voice
mailboxes, extensions, announcements, auto attendants, or VoIP
numbers.
d) If you selected an extension in the second alternative, set up the
third alternative.
i) Set the If busy or not answered list to the number of rings to try
the second alternative. Choices range from after 1 ring to after 9
rings.
ii) Set the action. Choices are:
•
go to voice mailbox
•
go to auto attendant
•
hang up
•
play announcement
iii) Select the resource. Depending on the action, resources are voice
mailboxes, announcements, or auto attendants.
5. Set up the call cascade for when the user does not answer the call.
a) Select the No Answer tab.
b) Set up the first alternative.
i) Set the If this extension is not answered list to the number of
rings to try the extension. Choices range from after 1 ring to after
9 rings.
ii) Select the action. Choices are:
•
go to voice mailbox — Transfers the call to the selected voice
mailbox.
T A L K S W I T C H U S E R G U I D E
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Table of Contents
Troubleshooting
