Optimizing The System For Networked Use - Talkswitch CT.TS005.003902 User Manual

2. Click the View System Information link below the TalkSwitch image.
3. Select the Unit ID to verify.
4. Click the Identify button and observe the flashing LEDs. The lights stop
flashing when you click the Close button or when 5 minutes have
elapsed.

Optimizing the system for networked use

TalkSwitch units have been designed to operate optimally when in a
networked state. Below are a few items that have been designed for better
network use.
Configuration settings
All units are cloned with identical settings. If a unit has disappeared off the
network (adapter unplugged, LAN disconnected, LAN failure, etc.), the
system can still handle the calls since it retains the configuration settings of
the missing unit. If an extension or a voice mailbox cannot be reached, the
caller hears a system prompt: "The extension you are trying to reach is
currently unavailable, please try again later."
Outgoing line hunt groups
When two or more units are on a LAN, the system tries placing calls out on
the same unit the call originates from. This avoids using a line across the
LAN on another unit, which helps to minimize the LAN traffic and optimizes
the opportunity for all inbound calls to connect across the LAN if required.
Auto attendants
There are a total of nine auto attendants that are shared by all units on the
LAN. When an auto attendant is recorded on any unit, it is automatically
copied to all other units on the LAN. This design minimizes LAN traffic and
provides functionality back-up in case a unit or units have disappeared off
the network (adapter unplugged, LAN disconnected, LAN failure, etc.). In
this event, all units can still answer inbound calls with the same auto
attendant messages.
2 6 T A L K S W I T C H I NSTA LLATIO N