Connecting A Talkswitch Unit To A Pbx - Talkswitch CT.TS005.003902 User Manual

If networked, ensure that you have the latest firmware loaded on all units.
To check the firmware version, open the TalkSwitch configuration software,
and click the link View System Information. All units listed in the System
Information window should have the same firmware version.

CONNECTING A TALKSWITCH UNIT TO A PBX

Connecting a TalkSwitch unit to a PBX allows the TalkSwitch unit to answer
calls with an auto attendant. The caller can dial 7 followed by an extension
number to reach an extension on the PBX.
1. Connect one or more PBX extensions to the TalkSwitch telephone line
jacks (one PBX extension per line).
2. Configure the PBX to route incoming calls to the PBX extensions that are
connected to the telephone line jacks of the TalkSwitch unit.
3. Configure the auto attendant to answer after a specified number of rings.
4. Record the auto attendant messages. They should list the extensions
with the digit 7 in front of them.
For example, if you have chosen the PBX extension length to be 3 digits and
John Smith's extension is 111 on the PBX, the auto attendant should say:
"To speak with John Smith, dial 7111." When the caller dials 7111, the
TalkSwitch unit puts the caller on hold and transfers them to extension 111
on the PBX.
T A L K S W I T C H U S E R G U I D E 3 1