On-Hold/ Ringback - Talkswitch 24-CA User Manual

In the "Set Ring Group" section
Select each extension you wish to add to that Ring Group. Repeat this
process for each of the Extension Ring Groups you want to activate.
Ring pattern:
Choose how you want the phone(s) to ring for the Ring Group.

2.3.3.12 On-hold/ Ringback

If you wish to have callers listen to music or advertising while they are on
hold, enable Music on Hold in this tab.
On-Hold Settings
There are 3 options for when callers are placed on hold.
1. The default setting is to play 'double beep' tones to callers when placed
on hold. No additional configuration is required.
2. If you have a music source connected to the MUSIC jack, select
'Play music whose source is connected to the MUSIC jack' .
3. TalkSwitch can play a music-on-hold file once loaded on the system.
This file must be in 8KHz, 8bit, mono, u-law format. You can convert
MP3 and other file formats using a utility like Audio Converter or
Ripper. Download a converter at: www.audioi.com.
4 8 T A L K S W I T C H U S E R G U I D E • N O R T H A M E R I C A