Line Hunt Groups - Talkswitch CT.TS005.003902 User Manual

LINE HUNT GROUPS

The System Information > Line Hunt Groups page allows you to set up the
name, line type, and set of telephone lines or VoIP lines for each line hunt
group.
Ensure that line hunt group 9 allows access to telephone lines that can
reach emergency services.
A line hunt group is a set of telephone lines or VoIP lines for making an
outbound call. The user dials the line hunt group number. The TalkSwitch
unit hunts through the lines in the group, which are arranged in a certain
order, and uses the first line that is available.
You can set up nine different line hunt groups. The TalkSwitch unit uses a
line hunt group when placing a call from a local extension, to a remote
extension, or with the call bridge (DISA) feature. You can restrict the line
hunt groups that a local extension can use, in order to reserve telephone
lines for high-priority users.
Instead of a set of telephone lines, a line hunt group can include the VoIP
lines associated with the TalkSwitch profile, or the VoIP lines associated with
the service provider profile. As described previously, the user dials the line
hunt group number when placing an outbound call. However the line hunt
group contains VoIP lines, and you cannot arrange them in a certain order.
The line hunt groups do not affect incoming calls.
The TalkSwitch system has the following line hunt groups by default. The
system will first search the higher line numbers (e.g. line 4) for outgoing
calls, since the lower line numbers are more heavily used for incoming calls.
You can modify the default line hunt groups as required.
Hunt Group 9
Hunt Group 81
Hunt Group 82
Hunt Group 83
Hunt Group 84
Hunt Group 85 - 86
4 8
Selects line 4, line 3, line 2, then line 1.
Selects line 1.
Selects line 2.
Selects line 3.
Selects line 4.
No lines are assigned.
T A L K S W I T C H CO NFIGURATIO N