Transferring Calls To A Remote Extension; Unscreened Transfer; Screened Transfer; Parking And Retrieving Calls - Talkswitch CT.TS005.003902 User Manual

Transferring calls to a remote extension

Unscreened transfer

1. Press Flash to put the caller on hold.
2. Select a hunt group (dial 80 for Same Line Connect).
3. Dial the outside phone number.
4. Press Flash 4 to complete the transfer. Do not hang up to complete the
transfer because this disconnects the call.

Screened transfer

Instead of completing the transfer once you have dialed the outside number,
wait until the call is answered and ask the recipient at the extension if he or
she wishes to take the call. If the recipient accepts the call, press Flash 4 to
complete the transfer, if not, press Flash 5 to return to the caller.
If you have the 3-Way Calling/Conference service or the Transfer and
Clear service enabled on the current line, select the Same Line Connect
(80) to make use of these features. Everything proceeds as above on the
same line the call came in.

Parking and retrieving calls

Call park is a feature for placing a call on hold and then retrieving it from
another local extension. TalkSwitch has 10 park orbits (500–509).

Parking a call

1. Press Flash and
(500–509). If you use a TS-80, TS-200, TS-400 or TS-600 phone, press the
Park button or softkey.
2. You hear a confirmation indicating that the caller has been parked
successfully and into which park orbit.
1 5 0
510. TalkSwitch selects the first available park orbit
U S I N G T A L K S W I T C H