Talkswitch CT.TS005.003902 User Manual page 95

There are ten ring groups in the TalkSwitch system, which are numbered 300
to 309. By default, 300 is configured to ring all local extensions.
Ring groups have two main uses:
• A ring group can reach a group of employees. For example, ring group
301 can ring the sales group at extensions 111, 112, 113, and 114. When
a customer calls the sales group, the first available salesperson answers
for the group.
• A ring group with a different ring pattern can differentiate callers. For
example, the president doesn't want to answer calls from the general
public, but wants to be alerted when important colleagues are on the
line. His local extension is 111, but you can configure ring group 305 to
ring his phone with a different ring pattern. The president tells his
colleagues to reach him at extension 305, which is his private extension.
He can tell by the ring pattern if the caller dialed extension 111 or 305,
and can react accordingly.
1. Expand System Information > Extension Ring Groups.
2. Select the ring group tab.
3. Select the Activate Ring Group check box.
4. Enter the Ring Group name. The name appears within the configuration
windows.
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