4. If required, enter the voicemail Name. By default, the name is from the
First Name and Last Name boxes of the System Information > Local
Extensions or System Information > Remote Extensions page. A
general voicemail has no default name.
5. In the Mailbox Options area, select the action to perform if a caller dials
0. You can select one action for mode 1, and another action for mode 2.
Choices are:
•
go to voice mailbox
•
go to local ext.
•
go to remote ext.
•
go to ring group
•
play announcement
•
go to auto attendant
•
perform no action
6. Depending on the action selected in Step 5, enter the extension number
or auto attendant.
7. Load the greeting into the TalkSwitch unit.
a) Create an 8 kHz, 8 bit, Mono, u-Law .wav file that contains the
greeting.
The greeting should tell the caller to dial 0 to perform the action
selected in Step 5 and 6.
b) Click Load Greeting. The following window appears.
c) Click Yes. The Load Voicemail Greeting window appears.
d) Select an 8 kHz, 8 bit, Mono, u-Law .wav file, and then click Open.
8 0
T A L K S W I T C H CO NFIGURATIO N