Muratec MFX-2550 Field Engineering Manual page 261

No Symptom
3 Documents jam 1. Did you feed a single document?
frequently.
The LCD shows
2. Did you use thin paper or con-
"Please reset
verted paper?
the document."
3. Did you set documents more than
the capacity?
4. If you set documents within the
capacity, the symptom be fixed.
5. Did you use wrinkled or curled
documents?
6. Does the machine still feed docu-
ments?
7. Does the machine still discharge
documents?
8. Does the clutch rotate properly?
9. Does the separate roller work
properly?
10. Does the transfer gear work
11. Does the ADF motor rotate prop-
12. Is the separation pad pressure
13. Do CN201-4, 5, 6 and 7 of the
14. If you replace the harness
15. Do P3-12, 14, 16, and 18 on the
16. Has the DS1 sensor been
17. Does the feeler for the DS1 sen-
18. Does the feeler for the DS2 sen-
19. Are there any foreign objects
20. Does the voltage level of P82-. on
21. If you replace the DS1 sensor, the
What to confirm
properly?
erly?
appropriate?
power supply have +24V output?
between the power supply and
main control board, the message
will disappear.
main control board have +24V
output ?
installed properly?
sor work properly?
sor work properly?
stuck around paper guides?
the main control panel change to
+0V when the DS1 is ON, and to
+5V when the DS1 is OFF?
symptom will be fixed.
Countermeasure
Yes Check No. 2.
No Check No. 3
Yes Recommend the customer to use the docu-
ment glass.
No Check No. 8.
Yes Check No. 4.
No Check No. 5.
Solved.
Yes
No Check No. 5.
Yes Recommend the customer to use the docu-
ment glass.
No Check No. 6.
Yes Check No. 7.
No Check No. 8.
Yes Check No. 23.
No Check No. 24.
Yes Check No. 9.
No Replace the clutch.
Yes Check No. 11.
No Check No. 10.
Yes Check No. 11.
No Adjust the gear.
Yes Check No. 12.
No Replace the ADF motor.
Yes Check No. 13.
No Adjust the separation pad pressure.
Yes Check No. 14.
Replace the power supply.
No
Replace the harness between the power
Yes
supply and main control board.
No Check No. 15.
Yes Check No. 16.
No Replace the main control board.
Yes Check No. 17.
No Re-install it properly.
Yes Check No. 18.
No Replace the DS1 sensor feeler.
Yes Check No. 19.
No Replace the DS2 sensor feeler.
Remove the objects.
Yes
No Check No. 20.
Yes Check No. 22.
No Check No. 21.
Yes Replace the DS1.
No Replace the main control board.
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