4.4.2 Network communication error
Scan to E-mail / Internet FAX transmission results
Error code
Display
1000
Transmission
OK
complete
995
Transmission
Not able to transmit.
Mail server is not found.
error
988
Not able to transmit.
Please confirm setting.
987
990
997
989
Not able to transmit.
Please confirm e-mail address.
993
Not able to transmit.
Please transmit a message once
992
again.
991
999
996
986
984
985
980
Not a reply from e-mail server.
994
1002
Transmission
Not able to transmit.
canceled
Stopped.
Message
Transmission completed.
DNS server name resolution failed.
Authentication method in SMTP is dif-
ferent.
User authentication failed.
MAIL command in SMTP failed.
Main setting is not correct.
RCPT command in SMTP failed.
Socket error.
Response time out error.
SMTP command failed.
Memory error.
Transmission job parameter error.
File generating error.
Code converter error.
File not existing.
Unknown error.
Connection error.
Stop error.
Description
—
Check the DNS setting.
Check the SMTP/POP setting is correct.
Check the e-mail address set as destination is correct.
Try transmission again.
Check the network connections.
—
4-11
Countermeasure