Appendix C: Customer Support; Registration; Documentation - Extreme Networks Altitude 4700 Series Product Reference Manual

C
A P P E N D I X
NOTE
Services can be purchased from Extreme Networks or through one of its channel partners. If you are an
end-user who has purchased service through an Extreme Networks channel partner, please contact your partner
first for support.
Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These
centers are the focal point of contact for post-sales technical and network-related questions or issues.
TAC will create a Service Request (SR) number and manage all aspects of the SR until it is resolved. For
a complete guide to customer support, see the Technical Assistance Center User Guide at:
www.extremenetworks.com/go/TACUserGuide
The Extreme Networks eSupport website provides the latest information on Extreme Networks
products, including the latest Release Notes, troubleshooting, downloadable updates or patches as
appropriate, and other useful information and resources. Directions for contacting the Extreme
Networks Technical Assistance Centers are also available from the eSupport website at:
https://esupport.extremenetworks.com

Registration

If you have not already registered this product with Extreme Networks, you can register on the Extreme
Networks website at:
http://www.extremenetworks.com/go/productregistration

Documentation

Check for the latest versions of documentation on the Extreme Networks documentation website at:
http://www.extremenetworks.com/go/documentation
Altitude 4700 Series Access Point Product Reference Guide
Customer Support
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