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System Information Details
System Information Details
Information provided in the System Information Details window is used by Cisco technical support
personnel to assist in troubleshooting your system.
To obtain a detailed report about the system, follow these steps:
Step 1
Log in to the Cisco TelePresence System Administration page. The Device Information window appears.
Step 2
Click on the System Information Details bar. A new window opens.
Step 3
Click the following tabs in the new window:
•
•
Click Close to close the window.
Step 4
Detailed System Information
Information provided in the System Information Details window is also used by Cisco technical support
personnel to assist in troubleshooting your system.
Detailed information is displayed per codec:
•
•
•
Table 2-3
Table 2-3
Field or Button
UDI_Hardware_Ver
UDI_Serial
UDI_PID
System_Up_Time
OS_Ver
OS_BuildTime
UBOOT_Ver
CF_Model
Camera_PID
Camera_Hardware
Camera_Firmware_Ver
Cisco TelePresence System Release 1.6 Administration Guide
2-6
Detailed System Information
Detailed Status Information
One codec—For systems with one codec, all information displayed is for the system's single codec.
Three codecs—For systems with three codecs, hardware and software information is displayed for
left, center, and right codecs.
Presentation codec—For systems that include a presentation codec, hardware and software
information for the presentation codec is also displayed.
describes the fields found in the System Information Details window.
System Information Details Fields
Setting or Description
Unique device identifier hardware version number.
Unique device identifier serial number.
Unique device identifier product identification number.
Amount of time the system has been running since last reboot.
Version number of the operating system.
Time at which operating system was built.
Version number of the application that controls the boot
process.
Compact flash model number.
Camera product identification number.
Camera hardware number.
Camera firmware version number.
Chapter 2
Device Information
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Troubleshooting
